Can't unlock phone

When I try to input security ID, I press the button and a border appears around the button and it does not register the input on my 4s

I'm not sure which security ID you're referring to. Which part of the phone is this on and when are you getting the prompt?

Similar Messages

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  • HT1937 i have iphone 4, and now i am in uae. how can i unlock phone for uae

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    Hello penfolderoldo,
    Welcome to the BlackBerry Support Community.
    The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® smartphone:
    Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • HT5312 how can we unlock phones if someone make a prank?

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    You followed all the instructions on that HT1212 page ?
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    **********BLACKBERRY TOUR 9630********

    I have the same problem. 

  • Resolution changed so I can't unlock phone

    Somehow my screen changed it resolution and made it where I cannot unlock it.  I have reset it many times with no success.

    You're welcome, enjoy the newer, smaller view.
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  • HT201407 can you unlock my i phone?

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    No.  These are user to user forums.  Nobody here, nor Apple can / will unlock phones.
    Contact the wireless carrier to which the phone is locked.  Only they can authorize the unlock.
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    hi
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    Return the gift and if you live in the UK and want to use the phone in the UK, by an iPhone 6 from the Apple store in the UK.
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  • How can I unlock my iphone??? on the screen I only have the apple logo and  a thing that looks like if the phone is working but no advance

    how can I unlock my iphone??? on the screen I only have the apple logo and  a thing that looks like if the phone is working but no advance

    Hi,
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    Usually takes about 10 - 15 Seconds...
    Turn the Phone On...
    If that does not help... See Here:
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    http://support.apple.com/kb/HT1414

  • I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
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           other end of the cable connected to your computer's USB port.
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                  * If you cannot turn off the device using the slider, press and hold the
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      3. While pressing and holding the Home button, reconnect the USB cable to the
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      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
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    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
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    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

    my iphone 4 is disabled and asking to connect to itunes..... but i resently restored my laptop by which i deleted itune.. so i dont have any back up. so now how can i unlock my phone without restoring it to factory settings... because i eant all my stuff

    there should ba a way to undisable it without loosing all of your data

  • My phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ?

    my phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ? please help?

    Connect in recovery mode according to http://support.apple.com/kb/HT1212

  • My phone was run over. It still works but the screen is smashed and I cannot unlock the phone from find my iphone. How can I unlock the phone so I can save my photos?  It was not backed up in iCloud. I

    My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?

    No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
    I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
    Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
    Thanks.

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