Can't update acrobat 8 to 8.1, on Intel Mac

I can't update acrobat 8 to 8.1, on Intel Mac. I says I need to reactivate plug-ins. Version 8 won't run Distiller.

Hi Kristan,
I checked and fileVault has been off and I tried uninstalling. After reinstalling when I went to upgrade either it didn't do any good, gave me the message it couldn't upgrade because of some plug-in/ETC. or Acrobat was grayed out when I went to select it as the program location to upgrade.
I did find the blog, pasted below, but doing all this hasn't helped.
I will try again but I need to know, should I allow the autoupdaterer do the update or should I do it manually? Or any other suggestions you may be able to give me.
Thank you
John
Topic
Distiller 8 problem with Intel Mac?
Julie Gallagher - 09:54am Dec 3, 2007 Pacific
I just upgraded my desktop Mac in order to install CS3. I'm already running CS3 on a G4PB with no problems. Aside from the Intel/PPC difference, both computers have the same setups and files, both currently running OSX.4.11. (The new computer was set up by migrating setups from the old computer via firewire, then CS3 was installed.)
On the new computer, when I try to distill a file with Distiller 8, the file doesn't process (error message below). The same file processes OK with Distiller 7 on the new computer, also with Distiller 8 on the G4PB. The results are the same whether I'm using prebuilt or custom Distiller settings.
With Distiller 7:
Distilling: 000i-x_StrayerFM.ps
Start Time: Monday, December 3, 2007 at 11:05 AM
Source: /Users/julie 1/Desktop/000i-x_StrayerFM.ps
Destination: /Users/julie 1/Desktop/000i-x_StrayerFM.pdf
Adobe PDF Settings: /Library/Application Support/Adobe PDF/Settings/MB T-S.joboptions
Distill Time: 14 seconds (00:00:14)
*** End of Job ****
With Distiller 8:
Distilling: 000i-x_StrayerFM.ps
Start Time: Monday, December 3, 2007 at 11:10 AM
Source: /Users/julie 1/Desktop/000i-x_StrayerFM.ps
Destination: /Users/julie 1/Desktop/000i-x_StrayerFM.pdf
Adobe PDF Settings: /Users/julie 1/Library/Application Support/Adobe/Adobe PDF/Settings/MB T-S.joboptions
%%[ Error: ioerror; OffendingCommand: stringwidth ]%%
Stack:
(StrayerFM.qxp 12/3/07 10:56 AM Page i)
(StrayerFM.qxp 12/3/07 10:56 AM Page i)
9
39
true
true
9
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 0 seconds (00:00:00)
*** End of Job ****
Any suggestions other than keeping CS2 on the desktop Mac?
Thanks,
Julie
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priory blackberry - 12:15pm Apr 27, 08 PST (#45 of 52)
OK - solved it (on my Mac at least)...
Firstly, what I think the problem is is that the 8.1.2 update do not mention the word English - I got onto this clue when I studied the installer log for 8.0 Professional - it showed that distiller was only installed to 8.1 - I was baffled and examined the files at length, then went through this...
1. Uninstall Adobe Acrobat Professional
2. Go to the Adobe site and download Bridge Start Meeting 1.0.1 (I believe the uninstaller crashes components in this and if you install without in firstly installed - the installer will ask you for the disk containing it).
3. Remember this is the install and fix for an APPLE MAC Intel mac...
4. Install Acrobat Professional 8.0 from your original CS3 DVD
5. Go to Adobe site and download Acrobat Professional Update 8.10 (file name should read AcroProUpd810_efgi.dmg, and I believe the efgi bit is English, French, German, Italian, and as it clearly mentions English I think I (and many like me) messed up by using the 8.1.2 update which doe NOT mention English and obviously does not update Distiller, in fact, I think and feel - it probably corrupts it...
I hope this helps those suffering like me (it took ages to work this one out), tied now - I need a beer....
Stephen
Post Reply
priory blackberry - 12:20pm Apr 27, 08 PST (#46 of 52)
Oops - sorry - the text from the 8.1.2 release...
"This multilingual update can be applied to Brazilian Portuguese, Danish, Dutch, Finnish, Italian, Norwegian, Spanish, and Swedish versions of Acrobat 8 Professional. For more information, see the technical document describing the Acrobat 8.1.2 update in the Support Knowledgebase."
No mention of English - only Multiple Languages...
Post Reply
Kirsten - 3:03pm May 7, 08 PST (#47 of 52)
Where did you see that text at? The 8.1.2 is for English as well as 14 other languages.

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2014-02-18 11:42:30 +0000: Log created
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2014-02-21 12:09:58 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-02-24 22:28:34 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-02-24 22:28:34 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-03-01 12:03:58 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-03-04 19:27:48 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-03-07 23:53:01 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-03-14 12:36:28 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-03-14 12:36:28 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-03-20 02:30:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-03-24 13:35:20 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-03-24 13:35:20 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-03-27 14:04:51 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-03-27 14:04:51 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-04-01 10:49:47 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-04-01 10:49:48 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-04-07 12:36:34 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-04-07 12:36:35 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
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2014-04-23 09:57:50 +0000: Adobe Acrobat Updater encountered errorCode 1001
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2014-04-23 11:25:06 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-04-23 11:25:06 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-04-28 12:24:29 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-04-28 12:24:29 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-05-01 14:13:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-05-01 14:13:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-05-05 17:13:18 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-05-05 17:13:18 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-05-11 11:35:49 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.9/current_version.txt'
2014-05-11 11:35:49 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.9/current_version.txt' contents: '10.1.9'
2014-05-14 15:53:43 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-05-14 15:53:43 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-05-14 15:53:44 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARM_package_url_template.txt' contents: '//ARMPackage/univ/ARMContents.zip'
2014-05-14 15:53:44 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARMPackage/univ/ARMContents.zip' contents size 194707
2014-05-14 15:53:45 +0000: ***** Starting update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-05-14 15:53:45 +0000: OS Version : (
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    9,
    2
2014-05-14 15:53:45 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, installed bundle version is 10.1.9
2014-05-14 15:53:45 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/com_adobe_Acrobat_Pro_univ.plist
2014-05-14 15:53:45 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.0/com_adobe_Acrobat_Pro_univ.plist
2014-05-14 15:53:45 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, 1 updates to be applied
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2014-05-14 15:57:29 +0000: Download from http:/armdl.adobe.com/pub/adobe/acrobat/mac/10.x/10.1.10/misc/AcrobatUpd10110.pkg: finished
2014-05-16 12:58:31 +0000: Command to ARMHammer: "validatePatches"
2014-05-16 12:58:31 +0000: Command from ARMHammer: "percent"
2014-05-16 12:58:32 +0000: Command from ARMHammer: "percent"
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2014-05-16 12:59:15 +0000: Command from ARMHammer: "percent"
2014-05-16 12:59:15 +0000: Command from ARMHammer: "done"
2014-05-16 13:00:14 +0000: ***** Ending update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-05-18 04:15:12 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-05-18 04:15:12 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-05-24 11:58:17 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-05-24 11:58:17 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-05-27 15:52:57 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-05-27 15:52:57 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
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2014-06-02 09:21:41 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
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2014-06-06 09:14:22 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-06-10 21:52:31 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-06-10 21:52:31 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-06-14 23:57:42 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
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2014-06-18 14:15:10 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-06-23 09:59:40 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-06-23 09:59:40 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-06-26 23:04:16 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-06-26 23:04:16 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-06-30 09:58:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-06-30 09:58:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-11 07:03:30 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-11 07:03:30 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-15 10:28:44 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-15 10:28:44 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-18 11:45:40 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-18 11:45:41 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-22 14:33:48 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-22 14:33:48 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-26 10:30:42 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-26 10:30:42 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-07-29 10:37:18 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-07-29 10:37:18 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-02 00:18:22 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-02 00:18:22 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-05 09:34:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-05 09:34:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-08 15:40:47 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-08 15:40:47 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-12 10:32:54 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-12 10:32:54 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-15 18:18:28 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-15 18:18:28 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-19 07:37:46 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-19 07:37:46 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-23 13:32:27 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-23 13:32:27 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-27 12:09:01 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-27 12:09:01 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-08-30 20:41:31 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-08-30 20:41:31 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-09-03 09:42:24 +0000: Adobe Acrobat Updater encountered errorCode 260
2014-09-03 09:42:24 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-03 09:42:24 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-05 13:45:54 +0000: Adobe Acrobat Updater encountered errorCode 260
2014-09-05 13:45:55 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-05 13:45:55 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-08 12:07:15 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-09-08 12:07:15 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-09-11 14:14:14 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-09-11 14:14:14 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-09-14 16:37:32 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.10/current_version.txt'
2014-09-14 16:37:32 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.10/current_version.txt' contents: '10.1.10'
2014-09-19 13:44:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.12/current_version.txt'
2014-09-19 13:44:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/current_version.txt' contents: '10.1.12'
2014-09-19 13:44:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARM_package_url_template.txt' contents: '//ARMPackage/univ/ARMContents.zip'
2014-09-19 13:44:03 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARMPackage/univ/ARMContents.zip' contents size 194705
2014-09-19 13:44:04 +0000: ***** Starting update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-09-19 13:44:04 +0000: OS Version : (
    10,
    9,
    4
2014-09-19 13:44:04 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, installed bundle version is 10.1.10
2014-09-19 13:44:04 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/com_adobe_Acrobat_Pro_univ.plist
2014-09-19 13:44:04 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.0/com_adobe_Acrobat_Pro_univ.plist
2014-09-19 13:44:04 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, 1 updates to be applied
2014-09-19 13:44:04 +0000: Downloading updater from : http:/armdl.adobe.com/pub/adobe/acrobat/mac/10.x/10.1.12/misc/AcrobatUpd10112.pkg
2014-09-19 13:48:03 +0000: Download from http:/armdl.adobe.com/pub/adobe/acrobat/mac/10.x/10.1.12/misc/AcrobatUpd10112.pkg: finished
2014-09-19 13:56:43 +0000: ***** Ending update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-09-19 13:56:43 +0000: Adobe Acrobat Updater encountered errorCode 1651
2014-09-23 11:11:37 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-09-23 11:11:37 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-23 11:11:37 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-26 10:00:13 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-09-26 10:00:13 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-26 10:00:13 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-26 10:03:08 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-09-26 10:03:08 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-26 10:03:08 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-26 17:11:39 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-09-26 17:11:39 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-26 17:11:39 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-26 17:12:12 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-09-26 17:12:12 +0000: Adobe Acrobat Updater encountered errorCode 1001
2014-09-26 17:12:12 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-09-29 09:08:55 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.12/current_version.txt'
2014-09-29 09:08:55 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/current_version.txt' contents: '10.1.12'
2014-09-29 09:08:55 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARM_package_url_template.txt' contents: '//ARMPackage/univ/ARMContents.zip'
2014-09-29 09:08:55 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARMPackage/univ/ARMContents.zip' contents size 194705
2014-09-29 09:08:56 +0000: ***** Starting update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-09-29 09:08:56 +0000: OS Version : (
    10,
    9,
    4
2014-09-29 09:08:56 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, installed bundle version is 10.1.10
2014-09-29 09:08:56 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/com_adobe_Acrobat_Pro_univ.plist
2014-09-29 09:08:56 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.0/com_adobe_Acrobat_Pro_univ.plist
2014-09-29 09:08:56 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, 1 updates to be applied
2014-09-29 09:08:58 +0000: Waiting for following applications to quit: Acrobat;
2014-09-29 09:09:20 +0000: ***** Ending update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-09-29 09:09:20 +0000: Adobe Acrobat Updater encountered errorCode 1651
2014-10-07 08:13:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.12/current_version.txt'
2014-10-07 08:13:04 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/current_version.txt' contents: '10.1.12'
2014-10-07 08:14:11 +0000: Adobe Acrobat Updater encountered errorCode 256
2014-10-07 08:14:11 +0000: Adobe Acrobat Updater encountered errorCode 1005
2014-10-07 08:14:11 +0000: Adobe Acrobat Updater Helper received exception:
Stopping due to error
2014-10-07 08:14:11 +0000: Adobe Acrobat Updater Helper received exception:
     Stopping due to error
2014-10-08 13:20:37 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/current_version_url_template.txt' contents: '//10.1.12/current_version.txt'
2014-10-08 13:20:37 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/current_version.txt' contents: '10.1.12'
2014-10-08 13:20:37 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARM_package_url_template.txt' contents: '//ARMPackage/univ/ARMContents.zip'
2014-10-08 13:20:37 +0000: URL 'https:/armmf.adobe.com/arm-manifests/mac/10/ARMPackage/univ/ARMContents.zip' contents size 194705
2014-10-08 13:20:38 +0000: ***** Starting update to /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app
2014-10-08 13:20:38 +0000: OS Version : (
    10,
    9,
    5
2014-10-08 13:20:38 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, installed bundle version is 10.1.10
2014-10-08 13:20:38 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.1.12/com_adobe_Acrobat_Pro_univ.plist
2014-10-08 13:20:38 +0000: Downloading manifest from : https:/armmf.adobe.com/arm-manifests/mac/10/10.0.0/com_adobe_Acrobat_Pro_univ.plist
2014-10-08 13:20:38 +0000: For /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app, 1 updates to be applied
2014-10-08 13:20:38 +0000: Downloading updater from : http:/armdl.adobe.com/pub/adobe/acrobat/mac/10.x/10.1.12/misc/AcrobatUpd10112.pkg
2014-10-08 13:24:37 +0000: Download from http:/armdl.adobe.com/pub/adobe/acrobat/mac/10.x/10.1.12/misc/AcrobatUpd10112.pkg: finished

Can't Update Acrobat Due to Safari Notifications

I've been trying to update Acrobat several times and keep running into a problem. Acrobat won't update unless I turn off Safari Notifications, but I have already quit out of Safari. I opened the "Force Quit" option to see what was going on, and everything Safari is definitely closed. Please help!
Thank you!

Hi KAM1001,
I'm sorry to hear that you're having trouble installing. Please see this document and let me know if it does the trick: Installation Prompt to Close SafariNotificati.
If not, let us know!
Best,
Sara

Can't update Acrobat Pro 9.50 to 9.5.1

Tried updating Acrobat Pro 9.5.0. to 9.5.1 through auto update and downloading the update. Both give an error to reinstall the app because something has changed since the last update. Something to do with plugins. Tried to repair Acrobat installation and remove Safari plugin also. Both don't work.
At this point I don't want to re-install Acrobat 9. I get the feeling i'm going to have more problems. Also why would I have to reinstall the program? What is that all about? This has happened before while trying to update a version and I get the failure and reinstall. Anyone have any suggestions.

You could try creating a new account using the instructions here http://kb2.adobe.com/cps/404/kb404927.html. Update Acrobat from the new account and see if the patching works now.
Also, could you please provide the log files for the failing patch. To obtain the log , follow the following steps:
1. Clear the contents of /user/library/adobe/logs folder
2. Open Console, located in the Applications- > Utilities folder.
3. Update Acrobat to generate the error message.
4. Check the console for error messages and save console log file
5. Go to /user/library/adobe/logs and share the patch log file

Can't update Acrobat 8.0 to 8.3.1 on my Mac Pro

The 8.3.1 updater directs me to select the Acrobat installation I'd like to update, but then doesn't allow me to select it. This is a Mac Pro running Mountain Lion.

Reviving this old thread because my question is right on topic:
Faced with the same situation as the OP after installing Acrobat Professional 8.0.0 on a Mac Pro from the original boxed DVD and wanting to update to 8.31, I was puzzled to discover that there was no "Check for Updates" menu item in the Help menu or anywhere else inside the application.
Daunted by the prospect of having to install a bunch of individual updates one after the other to get to 8.3.1, I simply copied the whole "Adobe Acrobat 8 Professional" folder from my G5 Quad running Tiger 10.4.11, which was already updated to 8.3.1, to my Mac Pro running Lion 10.7.5.
Acrobat Professional 8.3.1 seems to be running fine.
MY QUESTION : Was this an acceptable procedure? Or is there anything I need to repair or undo.
Thanks in advance.

HT1752 Flash player on PPC G4 Tiger 10.4.11 Can't update to latest because it's intel. What do I do?

I have lost the ability to play games needing flash player on PPC G4 Tiger 10.4.11 Can't update to latest because update is for intel, my PPC is not. What do I do? I've tried loading the archived ones but can't really figure out what the last update for my situation is. One day everything worked fine--the next day it didn't. Someone hit a button that has complicated my enjoyment of Pogo Games. Pogo is of no use. The have no customer service. Anyone got any ideas?
Thanks

Maybe the site, itself, got updated for use with newer, updated Flash versions.
They could have done this any time. Maybe they just decided recently to update the site.
Are there any changes to the look of the site or any other indications that the site has been updated?
The site may have, indeed, put up a warning about downloading the latest Adobe Flash Player.
When a site does this, you're, basically, out of luck.
That is the problem with online game sites that use Flash for these games.

Can i update to the OS Lion if my Mac is currently running OS 10.4.11?

Can I update to the OS Lion if I am currently running OS 10.4.11?

You first must meet the system requirements:
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.
Next, you must purchase the Snow Leopard DVD from an Apple retailer or the Online Store. You must then upgrade to Snow Leopard:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s).
Next, use the 10.6.8 Combo Updater to update Snow Leopard. You can now access the App Store to purchase and download Lion. Before you install Lion you should read the following:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

How can I install Power PC designed application in Intel Mac Machine?

I tried to install an application which was written for the old Power PC Mac Machine in my new Intel Mac Machine. The system released a message that Power PC application is no longer supported. How can I install the old Power PC program? Thanks for your help.
Ronald

You can't.
Lion does not support ANY software written for a PPC Mac.
Time to update the software!

Can't update acrobat 8 to 8.1, on Intel Mac

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