Can't update Acrobat Pro X to 10.1.10 in Mavericks.

Can't update Acrobat Pro X to 10.1.10 in Mavericks. Get "The update could not be applied because the Adobe Acrobat application contents were modified since the original installation. Please reinstall Adobe Acrobat and check for updates again. Error: 1301". I uninstalled 10.1.9 and reinstalled 10.0.0. When I try to update, I get the same error message, but now I'm stuck with 10.0.0 and can't update to anything higher!

Hi danfleming3,
Please follow the steps mentioned in the KB : http://helpx.adobe.com/acrobat/kb/troubleshoot-update-errors-acrobat-reader.html
Regards,
Rave

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Can't update Acrobat Pro 9.50 to 9.5.1

Tried updating Acrobat Pro 9.5.0. to 9.5.1 through auto update and downloading the update. Both give an error to reinstall the app because something has changed since the last update. Something to do with plugins. Tried to repair Acrobat installation and remove Safari plugin also. Both don't work.
At this point I don't want to re-install Acrobat 9. I get the feeling i'm going to have more problems. Also why would I have to reinstall the program? What is that all about? This has happened before while trying to update a version and I get the failure and reinstall. Anyone have any suggestions.

You could try creating a new account using the instructions here http://kb2.adobe.com/cps/404/kb404927.html. Update Acrobat from the new account and see if the patching works now.
Also, could you please provide the log files for the failing patch. To obtain the log , follow the following steps:
1. Clear the contents of /user/library/adobe/logs folder
2. Open Console, located in the Applications- > Utilities folder.
3. Update Acrobat to generate the error message.
4. Check the console for error messages and save console log file
5. Go to /user/library/adobe/logs and share the patch log file

How can I update Acrobat Pro 9.0.0?

The update option under Help says there are no updates. I've accessed ftp.adobe.com and attempted to install these update patches, but am given and error message that they are not compatible with my current version of Acrobat. I need to install this update for 100 users.

Hi mgfa,
Try downloading and installing the patches as the order mentioned in the KB: Update, patch | Acrobat, Reader 7.x - 9.x | Windows
Regards,
Rave

I can't launch Acrobat Pro 9.0 (OS 10.6.4). Need Help.

Hi:
1. I have acrobat pro 9.0 ( I haven't updated it) and it was working fine until several days ago, when I updated the OS to the current 10.6.4.   Prior to that, it was working fine with the prior version of snow leopard etc...
2. Now, when I try to launch acrobat pro, I just get this message saying that acrobat quit unexpectedly.    I figured that I needed to update acrobat pro, I downloaded the current update, but when I go to update the original application, I can't do it because the icon for acrobat pro is greyed out (hopefully this makes sense).     Furthermore, I can't update acrobat pro by launching the application and having the software updater figure out what is needed... because I can't launch the program in the first place.
3. Does anyone know what in the world is going on?   From all of the variables, it's obvious that there's some issue with acrobat pro 9.0 and OS 10.6.4, but I can't figure out how to update the acrobat pro 9.0.
Any thoughts / help, much appreciated. Harry

Since you have already downloaded all the patches starting from 9.1 to 9.3.4, i would sugg
est a little longer route but this might solve your problem.
1. Create a new admin account say admin1
2. Log out from the current admin account and login as admin1(the new admin account)
3. Now update Acrobat 9.0 to 9.3.4
4. Now if you want you can logout and login into the original admin.
Hope this solves your problem.

Can't select Acrobat Pro for update 8.1.2

Hi Everyone,
I'm fairly new to this forum, and so far I've found it helpful. I'm a graphic design student and recently got CS3 Design Premium. I'm running OSX Leopard, and every time I try to update Acrobat Pro 8, the updater asks me to select my copy of Acrobat for update. The problem is, I go into Apps to select it, but it won't let me... it's grayed out. I can open the Acrobat folder, but I can't select the actual program. Is anyone else having this problem? Any suggestions would be appreciated.
Thanks!

I am having the same problem. Cannot select the Acrobat 8 program to update it.
Also, when Acrobat 8 runs it's automatic updater, it gives me this error message: "Cannot overwrite file /Users/myuser/Documents/Updater5/AdobeUpdater/acrobat8pro-EFG/AUMProduct.dmg. The file may be locked or you may not have sufficient access rights. Please make sure you have write access to this fie."
I checked the directory and I have write access to everything in it.

Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago. Proglamet says that the computer does not support Power PC. Help

Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago.
Proglamet says that the computer does not support Power PC. Help
When I try to start it says (program "Acrobat 6.0.2 Professional.app" can not open because PowerPC applications are no longer supported.)
Please help

The version of Acrobat you have is a PowerPC application and will not run on Mountain Lion. You will need to upgrade/purchase an Intel version of Acrobat Pro, probably Version 9.
It might have been worth checking to see if the apps you run are supported on ML before upgrading. If you backed up your system before the upgrade you could always revert to your previous level.

Adobe Updater don't update Acrobat Pro 9.

Hello,
Adobe Updater don't update Acrobat Pro 9. It seems that Acrobat don't appears under Adobe Updater, it appears all others Creative Suite CS4 applications but not Acrobat. I dont know how to fix this. Is there any wahy to manually add Acrobat to the list of application that Adobe Updater updates?
I have two Macs, in one of them Adobe Updater updates correctlly Acrobat Pro 9, but the other have this problem that i describe above. In both machines i have Mac OS X 10.5.6.
I would appreciate a lo any help that you could give me. Thanks,
Marcelo :)

Hello Mike,
Thank you very much for the link, i would update this way now. But i still wonder how can i fix the problem so i can use Adobe Updater with all Adobe apps. I think that Adobe Updater is very usefull because you dont have to check the website for updates of the differents apps.
Thanks a lot,
Marcelo :)

Cannot update Acrobat Pro to 9.3.2 from 9.3.1

I am attempting to update Acrobat Pro to 9.3.2 from 9.3.1. Downloading the update, I am met with this:
The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled).
Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch. Or, you can uninstall and reinstall the application, and then reinstall the patch.
Where do I find this "information" on the Adobe website? If Vague is an island, Abobe must be on it.
Any solutions others have found?
Uninstall and reinstall is a solution? Been down this road 16 months ago and it was a full afternoon on the phone with tech support in India. If this is the only solution offered, I am fine at the current crap unsafe version from Adobe. Unless of course Adobe is prepared to pay me for my time.
Message was edited by: KamakuraKid

I am a sys admin and have always had problems with Acrobat for many many year. I have spent 3 hours on the phone with tech support. Pushed out a new build with nothing else on except the base OS and still fails in the update and tried everything and yes im not a standard user, this is my job i build macs day in day out in 30 minutes flat, scripting, packaging the lot.
You can see in the log it tries to download an update with an incorrect url http:/ when it should be http:// this is really terrible and just shows there is no UAT at all. Yesterday another tech support just told me for another full suite that just dragging the apps to the Trash is a normal uninstall method. The tech support guy today told me Acrobat comes with all CS5 product but thats incorrect because it doesn't come with Production Premium!
Adobe i believe your Acrobat team is separate from other teams and i understand why you have had to break it off from the suite but come on this has been going on for so many years now its beyond a joke. You should fix it once and for all or at least get version x working with combined updaters like other vendor and offer free upgrades from 9 to 10.
What is the point going on about all these extra features and security fixes if no one can even update the product! Spend hours on the phone with untrained staff with poor product knowledge and waste every ones time because i am a very experienced sys admin and get sick to death of Acrobat updates which rarely ever work!
Also the system requirements for the update only goes to OS 10.6.3 and even the latest 9.4.1 only goes to OS 10.6.4 So even if every one can some how get i working its not even going to work on a 10.6.5 OS... pathetic so stuck no one listening, tech support don't listen. We just need an alternative good competitor then i am not buying or dealing with Adobe ever again!

Trying to update Acrobat Pro

I received a notice that I needed to update Acrobat Pro (my OS is Windows XP Professional) and tried updating and the install got hung up. I tried killing all the apps to clear it out, but still get a message that an install is already running when I try to update Acrobat Pro, but I can't find any other apps that are running the install. Can someone assist me? I even tried going into the Control Panel to uninstall and reinstall Acrobat, but got hte same error message that an install was running.
Help!

Terminate the processes:
Working with your Operating System’s Tools
Run the Acrobat Cleaner Tool and reinstall from scratch.
Mylenium

Updated Acrobat Pro to 8.2.4 Now it will not launch.

I just updated my Acrobat 8 Pro to 8.2.4 and I get an error message that says
"Adobe Acrobat Professional 8 cannot be launched at this time. You must launch at least one other suite component . . . "
I am on a Mac Pro Quad-Core Intel Xeon running OS 10.6.4. I use Adobe Creative Suite 3 Design Premium, which is activated for the computer I use.
I have never had this problem when updating Acrobat before. What does it mean by "you must launch at least one other suite component . . ."? I opened Photoshop CS3 but that did not solve this.
What is the solution? How can I get Acrobat Pro to work?
Thanks for any help.

Hi
Add me to the list of users plagued with Adobeitis.
Like Bryan Rodgers I used TM to recover 8.2.3. Assuming this is still functioning Bryan perhaps you will be kind enough to tell us of any tweaks you had yo make, like trashing ‘plist’ etc.
The first launch of 8.2.3 went the same way as 8.2.4, then all was well. For a little while.
Then it was back to square one, even launching from within Bridge, i.e. clicking on a PDF, only resulted on a very brief appearance of Acrobat and then reappearance of the warning message.
UPDATE:
I seem to have resolved my TM Recovery problems by deleting the Folder in Applications/Adobe CS3 Master Collection/Adobe Acrobat 8 Professional.
Placing the recovered Folder in it’s place and having previously dragged the various ‘com.adobe.Acrobat.???.plist files to the Desktop.
Several files have been loaded and Acrobat quitted and restarted several time and all is still OK.
Hopefully the ‘solution’ will materialise soon.

Immediately after updating Acrobat Pro XI to the latest version, the software no longer displays imags in pdf docs.

Immediately after updating Acrobat Pro XI to the latest version, the software no longer displays images in pdf docs. All the boxes where images are supposed to be are solid grey. Old documents that worked are no longer displayed correctly and new documents I make do not display images. All grey boxes. Worked fine before the update. Suggestions?

Hi precious_star,
Could you please let me know what version of OS are you using.
Open Acrobat and go to "Edit > Preferences > Page Display" and check whether 'Show large images' option is checked.
Is this issue specific for one PDF?
If possible, please share the file with me via email so that I can also check at my end.
I have sent you a message with my contact id details.
Hope to get your response.
Regards,
Anubha

Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after computer crash

I am trying to reinstall Acrobat Pro X after a compter crash. I enter the correct serial number but then get asked to select a prior product, in my case Acrobat Pro 9, and enter the serial number (this is the number that appears in my account), but there is nowhere to enter the serial number. And if I try to reinstall Pro 9 it won't let me. Do I have to deinstall Pro X first, or what? ALl input welcomed, thanks. Shanter

Thanks Bill, that seems to have done the trick. I am now successfully
reinstalling Pro X.
2014-10-14 21:10 GMT+02:00 Bill@VT <[email protected]>:
Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after
computer crash created by Bill@VT
<https://forums.adobe.com/people/Bill%40VT> in *Acrobat Installation &
Update Issues* - View the full discussion
<https://forums.adobe.com/message/6825647#6825647>

Adobe Updater wants to update Acrobat Pro X 10.1.1 to 10.1.1 every day!

For the past several weeks, dily (and somtime more than once per day) the Adobe Updater says that it wants to update Acrobat Pro X to version 10.1.1. But that's the version that's installed. I keep cancelling it but it's an annoyance that pops up every day and downloads the update (or seems to) every day.
Can you help me make it stop?
I've tried letting it do the update from 10.1.1 to 10.1.1 but it gets partially through the process, says that Acrobat has already been updated, and rolls back the changes it made. Yet tomorrow it tells me the same thing.
Help! Please.
Thanks.

Good day TechByter,
Unfortunately it looks like you'll probably need to uninstall Acrobat and reinstall from scratch if you're getting an Error 1328 when trying to patch Acrobat: http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html
Kind regards,
David

Acrobat Pro 9 & XI both installed on Mac. How can I uninstall Acrobat Pro 9 & not affect Acrobat XI?

Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5. How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
So now I have both Adobe Acrobat Pro 9 and Acrobat Pro 11 installed.
I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
I went to the "Acrobat Uninstaller.app" file in the "Adobe Acrobat 9 Pro" folder and double clicked it.
The Acrobat folder for Acrobat XI Pro came up with the file "Adobe Acrobat Pro.app" selected
I manually selected the "Adobe Acrobat Pro.app" file in the "Adobe Acrobat 9 Pro" folder.
When I clicked on "Adobe Acrobat Pro.app" for Acrobat 9 a window with a warning came up. So I stopped.
"Uninstall will remove files, folders, and preferences installed by Acrobat from your system.
There is no undo available. User data files and directories shared by other Adobe applications will not be removed."
Should I go ahead and click [Uninstall]?
I don't think it will delete my pdf files.
Will this affect my Acrobat XI operating &/or preferences? Will Acrobat XI still function correctly?
What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
Thank you for any help.

I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
Can you help?

Can I load Acrobat Pro 6 onto Windows 7 and upgrade to Acrobat Pro 9?

Can I load Acrobat Pro 6 onto Windows 7 and upgrade to Acrobat Pro 9? My former PC ran on Windows XP and this new PC runs on Windows 7. I don't want to shell out another $449 when Acrobat Pro 9 worked fine for me.

You might be able to install Acrobat 6 for this purpose, but you probably won't have to. When you install Acrobat 9 Upgrade it should (if I remember right) ask for the serial number of your "qualifying" product and at that point you put in the Acrobat 6 serial.

Can't update Acrobat Pro X to 10.1.10 in Mavericks.

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