Can't update add-ons, install toolbars or new add-ons, get desktop shortcut icons to work, delete desktop shortcut icons, or uninstall Firefox! Help!

I have Firefox 3.6.3 running on a Toshiba Satellit laptop with Windows XP. I can't update add-ons, install google and yahoo toolbars, get any of the 3 desktop shortcuts to work or delete them, nor uninstall Firefox to try and start over. What a piece of crap! How can I wake up from this nightmare?
== This happened ==
Every time Firefox opened
== Every time I try to use Firefox.

Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Similar Messages

  • I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

    Hello people,
    I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
    Thanks
    <Email Edited By Host>

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • How can I update Flash WITHOUT installing Chrome?

    How can I update Flash WITHOUT installing Chrome?  I keep getting update messages.  I go throught the download and install process but there is no option to un-check installing Chrome.  I don't want Chrome. I'm not asking for Chrome.  I just want to update Flash.

    There are a few threads around here with this same issue, and as far as I know Adobe has not addressed it adequately.  Many of us, when we are prompted with an update for Flash, are not given the option to opt out of installing google toolbar and google chrome.
    Adobe is playing cute, pretending to be surprised at such reports.  They always demand screenshots of it, and then ignore them when the screenshots are posted. Then demand screenshots in the next thread with the same issue, feigning surprise that such an isue could occur. Sometimes they insist it isnt happening or it is somehow user error (as if it is user error to simply allow the update from their app to install after getting the update message from their app!  )
    The problem , in my case, was that the update goes to a URL that autoselects chrome and toolbar.  I found if I manually edited the URL, that it would not automatically install chrome and toolbar.
    Basically the URL has to be manually edited , so take out the " &a=Google_Toolbar_7.4&a=Google_Chrome_22.0_IE_Browser " at the end AND the "&dualoffer=true&chromedefault=true" bit in the middle.  Then it will give you the opt-out. Then do make sure to uncheck the box, obviously    And it is obvious that the users are not doing this on purpose, this is built into Adobe's updater, somewhere.   I went into a little more detail in   http://forums.adobe.com/message/5274050

  • HT1725 One of my apps wont update and says installing on my phone. I get a message that says to check itune store but its not telling me anything

    One of my apps wont update and says installing on my phone. I get a message on my phone to check itunes store for the problem but I cant find anything in itunes store to help me

    Hi...
    I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0

  • How come I can't update my iPad 1 to the new iOS 6 it says my iOS version 5.1.1 is the latest version?

    How come I can't update my iPad 1 to the new iOS 6 it says my iOS version 5.1.1 is the latest version?

    The iPad 1, coming up on three years since it was introduced, has been given two major and a number of minor upgrades to iOS, more than many tablet manufactures provide. The iPad 1's hardware just can't effectively support many of the features in iOS 6. So I don't think that it's particularly unfair for Apple to no longer provide updates. And yes, I do own and manage a number of iPad 1s.
    Regards.

  • How can I update my ipad 2 to the new OS system when I can't find the software

    how can I update my ipad 2 with the new operating system?  I am in 4.3.5 version

    iOS- How to update your iPhone, iPad, or iPod touch

  • An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?

    An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?
    If I must replace it where do I get an older version?
    Thanks

    Firefox '''4 '''versions '''and later do not run on a PowerPC Mac''' and require at least OS X 10.5 and an '''Intel Mac'''.
    The latest''' supported''' version for your os is '''3.6.26''' , your are fully updated.
    see for more info:
    [http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
    [http://www.mozilla.org/en-US/firefox/10.0/system-requirements/ Firefox 10 System Requirements]
    [For older Macs that aren't supported in Firefox 4+ versions, if you like, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8]
    http://www.floodgap.com/software/tenfourfox/
    http://tenfourfox.blogspot.com/
    https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • How can I update my mac os x 10.6.8 to get icloud?

    HOW CAN I UPDATE MY MAC OS X 10.6.8 TO GET ICLOUD?

    Open the Mac App Store and try purchasing Mountain Lion. If you get told it's incompatible, choose About this Mac from the Apple menu, and if the computer has a Core 2 Duo(not Core Duo) CPU and at least 2GB of RAM, phone the online Apple Store and order a download code for Lion.
    (76689)

  • HT1926 I tried to update this ITunes install 4 times I continue to get ERROR 7 - Windows error 127 HELP

    I tried to update this ITunes install 4 times I continue to get ERROR 7 - Windows error 127 HELP

    First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
    http://www.apple.com/itunes/download/
    If you still get the errors after that, try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • How can I update my iTunes to iTunes 10.5 when I get an error message saying I'm missing a program each time?

    How can I update my iTunes to iTunes 10.5 when I get an error message saying I'm missing a program each time?

    The forum search bar is on the right side of this page.
    This is asked and answered many times every day,
    Disable your firewall/security software.

  • HT4759 I can't update IOS 4.3 to the new IOS 5. Or download the latest verison of I Tunes, on my IPad 2. Because I don't have a computer,but i heard Apple suport can help me with setting it up.

    I can't update IOS 4.3 to the new IOS 5. Or download the latest verison of I Tunes, on my IPad 2. Because I don't have a computer,but i heard Apple suport can help me with setting it up.

    Scroll down and see the "Update Your Device Using iTunes" section here:
    HT4623
    There is no "update icon" in iOS versions earlier than iOS 5.
    The update is very large (over 1.2 gigabytes).  You need a good internet connection to download it to your computer.  Maybe you'll need to take a trip to a city to get a good enough connection.

  • I just install a brand new lightroom 5 in my computer. But when I open its icon, it asked to buy a serial number. I already have a serial number. How can I proceed?

    I just install a brand new lightroom 5 in my computer. But when I open its icon, it asked to buy a serial number. I already have a serial number. How can I proceed?

    There should be an option to enter the serial number you have, either in that dialog box or from the "help" menu "Lightroom Registration".

  • Why can I no longer, after having downloaded Lion, write accents and other diacriticals when in the Google, Yahoo, FaceBook, or even here in this post? The new method for getting at the "option" symbols works fine in other places like spotlight, but now e

    Why can I no longer, after having downloaded Lion, write accents and other diacriticals when in the Google, Yahoo, FaceBook, or even here in this post? The new method for getting at the "option" symbols works fine in other places like spotlight, but now even the older "option+letter" doesn't work in most places.

    Chrome doesn't support the new accent/diacritics/macron chooser. I'm not sure about other browsers such as Firefox. You can use the old Option+letter combination that Doug suggested. Hopefully updates will solve these little incompatibilities shortly.
    Neill

  • TS1424 Whenever I try to update an app or download a new one I get an error message stating "unable to connect to iTunes"....I have reset my iPad and router but still get the error message

    Whenever I try to update any apps or download a new one I get the following error message "unable to connect to iTunes". I have reset my iPad and router and also done the same with my iPod but get the same issue.....need some support please?

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • After ugrading to Firefox 4, I can not go to my job e-mail website. I get the message: ssl_error_renegotiation_not_allowed. No problem with the old version of Firefox. Can I have the old version of Firefox back?

    After ugrading to Firefox 4, I can't go to my job e-mail website. I get the message: ssl_error_renegotiation_not_allowed. No problem with the old version of Firefox. Can I have the old version of Firefox back?

    See:
    *https://wiki.mozilla.org/Security:Renegotiation

Maybe you are looking for

  • Instructot iview is not working in portal

    Hi Experts, We downloaded instructor business package into portal and when we click on it its saying Portal runtime error. An exception occurred while processing your request. Send the exception ID to your portal administrator. Exception ID: 12:17_09

  • Camera of ipod touch 4 unable to function

    can anyone help me solve the ipod touch problem... my ipod touch 4 have a problem with the camera. when i on thecamera at first... it cant turn it to front camera. bt now i even cant function the normal camera. i restore my ipod. bt it still the same

  • Premier Pro CS6-Capturing Footage, Serious Surprising Issue

    I started editing using final cut pro 7 and i'm making the transition into the adobe video world.  Premier is very simlar to final cut, but I think premier is much better as long as you can find your self around. I chose to capture vhs tapes through

  • Trend micro rubotted reports malicious dns query when accessing and reading release note page for 3.6.7 update

    Trend Micro RUBotted.exe reports the above. The recommended scan, Trend Micro House Call, completes in 2:40 minutes and does not find a bot on my system. I have done the above action twice, (reading and opening release note fixes) and both times the

  • Wireless keyboard does not pair

    Hi, I paired successfully a keyboard to an iMac awhile ago and then I couldn't get it work for a reason I don't know and let it go. Now Ineed this wireless keyboard for another computer and I would like to try once again to make it work. Here's my pr