Can't update After Effects CC

Can't update trial After Effects CC on Mavericks. Pop up Application Manager window and says to contact Administrator.

Found solution:
"I found the problem is due to AAME installing a pref file which DISABLES updates from working in CS products. TheAdobeUpdaterAdminPrefs.dat file. This is quite a pain and
someone installing Adobe CS with AAME may not be aware that this file is being installed, making it very confusing for administrators.
The solution is to delete or rename the <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat"

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Can't update after effects and photoshop anyone know why

can't update after effects and photoshop anyone know why

Hi Starhead,
Please provide us the error message you are getting.
In Creative Cloud Desktop app click on "Learn more" option near by product name.
This will help us in order to isolate the problem.
Also confirm the OS you are using.
Thanks and Regards,
Sumit Singh

Can't update After Effect 13.0.0.214 to the last version (13.1)

Hi,
I can't update After Effect 13.0.0.214 to the last version (13.1)
The Creative Cloud app notify AE as up to date :
When I try Help / Updates inside AE :
If I look at the Help / Updates / preferences Help / Updates inside AE , I can see only these apps :
I can't add After Effect to this list...
Any ideas ??
Thanks,

Rnmt have you removed and reinstalled the After Effects CC 2014? Available updates are automatically applied during the installation process. You can find more details regarding the uninstall and reinstall process at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Can't update After Effects CC - Error U44M1P7

I've been trying for a few days to update After Effects CC and it keeps failing with code U44M1P7. Digging into the logs, it looks like the root error is:
"ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 213)"
How can I fix this?

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

How can I update After Effects CS6 to work with Mavericks?

I bought CS6 in September and now I have updated to Mavericks on my Mac. It says it won't run on Mavericks? Is there a new download? I don't want to move to Creative Cloud, I just want to keep my purchased version.

Adobe After Effects CC and CS6 require updates to be compatible.
Download the latest build for After Effects CC (12.1) at http://adobe.ly/AE_CC_12dot1_details
...and After Effects CS6 (11.0.3) at http://adobe.ly/AE_CS6_1103

Can't update After Effects 11.0.3?

I'm working on AE 11.0.0.378. Months ago I updated to Mavericks - AE didn't work.
So I downgraded again to the OSX 10.8.5 and AE worked again.
Now I want to install the AE update first and then update to Mavericks.
But I can't. I always get the message that this patch is not for me?! and I can't install.
If I want to do the update through AE/HELP/UPDATES it doesn't even show me that there exists a newer version?! But there is as I want to update to 11.0.3.
Can anybody solve this problem? Thanks a lot in advance!

Uswob I would recommend you implement solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. Renaming or recreating the OPM.db file should allow the applications to then be listed as available for installation in your Creative Cloud Desktop application.

Cannot update After Effects CC

Hello Comunity,
I have a problem updating After Effects CC.
The system show me
"You can’t use this version of the application “Adobe After Effects CC” with this version of OS X
You have “Adobe After Effects CC” 12.0"
I've tried to download and install the updated software - AfterEffectsTrial-12.0.1-mul-AdobeUpdate.dmg
but the system show me:
"Update Failed
Updates could not be applied
Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.
If the problem persist, contact customer support for further assistance."
Please Help?
Contact me at: [private info and url removed by moderator - use the forum]

Heed this part of the message that you pasted in your original post:
"Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator."
Whoever distributed your software (your company, your school,...) chose to disable updates for this software package. You need to take this issue up with them and get them to enable updates. There's nothing that any of us can do to override that decison made by whoever in your organization chose to disable updates.

Can not open After effects by System 10.9

Kann After Effect nicht starten. Habe die aktuelle Version auf dem Mac
can not open After Effect. But i have the right Version on Mac

12.0 ist nicht aktuell. 12.1 oder 12.2 schon eher. Das sind die üblichen Probleme mit Mavericks und insbesondere 12.1 hat schon etliche davon beseitigt... Also einfach mal die Updates installieren.
M ylenium

I can't use After Effects CC

Hey everybody !
I have some problem with "After Effects CC".
I have the " Creative Cloud Student and Teacher Edition" and that's ok (photoshop, Illustrator, Premier pro, etc.) But I don't know why, I can't use After Effects.
Something is wrong.
Exemple : Here, you supposed to read "Coucou" with simple text. It's the same problem with all tools.
I have already uninstalled it, and updated.
Thanks
Laury

Well, let's start with the obvious.
Do you KNOW how to use Adobe After Effects?
Getting started with After Effects (CS4, CS5, CS5.5, CS6, & CC)

Updated After Effects Help, and an update on my role

I just updated After Effects Help, and now I'm in Technical Support:
http://bit.ly/cpX44H
In my new role, my job is to provide "online, one-to-many" technical support for Adobe's professional video products. In other words, I'm supposed to spend even more time helping out on forums like this one.
So, howdy.

Szalam wrote:
Hooray: more forum time with Todd.
Booooo: worse AE documentation in the future, for nobody can match his placement of the T in RTFM.
"Read Todd's Freakin' Manual" ?
I like that.
Todd, I hope this is a good move for you and not an analog for Siberia.
bogiesan

How can I use After Effects filters on a whole sequence without getting stuck in After Effects?

It appears that, with the options that are visible to the user, Dynamic Link only goes one-way and can't make round trips from Premiere Pro to After Effects and back again. If I send a sequence to After Effects, that part works fine and I can do what I want and save the comp. However, even though the comp appears as an asset in Premiere Pro, I am not allowed to do anything with it. If I try to drag it to a new sequence, it just says no. If I click "Create Sequence from Clip" it creates an empty sequence.
So how can I use After Effects on whole sequences/tracks instead of just on a clip-by-clip-by-clip-by-clip-by-clip basis? is this possible? For instance, if I have a whole sequence where I've neutralized the white balance, I might want to apply a warming filter to the whole thing as a unit. That would be really painful with even a few clips to keep doing that again and again, and if you want to modify it slightly you have to do it over and over. If there is a way to do that through Dynamic Link through some hidden option, what happens with the audio? Would I have to cut it out of the lower sequence and paste it into the higher sequence with the After Effects comp as a video track?

I'm not an Adoby guy, hence you may ignore my reply, but Adobe Dynamic Link is obviously not just one way ticket and in most cases works just fine.
You have already been explained by J-MS and tclark513 how to properly use it and which pitfalls may occur.
So as to apply an effect onto a whole sequence or a group of clips you need to either nest them in PrPro or pre-compose them in AE. Then just apply an effect (or several ones) onto that composition.
So, if you nest clips in PrPro, select your nested sequence in the timeline, right-click and choose 'Replace with After Effects Composition'. Done! Your dynamically linked AE composition is in the right place in your timeline and in your Project panel as well. If you can not treat it as an ordinary footage, there are obviously some mistakes in your workflow.
If you didn't nest your sequence or a group of clips in PrPro before replacing them with AE composition, you may easily do it within AE. Just select all the layers in AE composition and choose Layer -> Pre-compose... (Ctrl/Cmd+Shift+C) Done! Switch back to your Master comp and apply your desired effect(s)
You may loose some effects or/and transitions while travelling from PrPro to AE via Adobe Dynamic Link, whereas you don't while travelling back
(If you start building your AE composition from scratch right in AE and then need to import it into PrPro, DO NOT export one as PrPro project out of AE, but rather choose Adobe Dynamic Link -> Import After Effects Composition... within PrPro)
P.S. And yes, submit a feature-request so that Adobe will convert 'Transparent Video' into fully functional 'Adjustment Layer'.

How can I install after effects on 32 bit operating system?

How can I install after effects on 32 bit operating system?
I cant even find it in creative cloud.
I want to make a intro but it dossent allow me to even find/ istall it.
I hope some one will help me by anwsering my question.
Than you for time.

If your system does not meet the minimum system requirements you have to go back to a version that does. Try the direct download links you'll find here.. CS5 comes bundled with CS4 for AE which is the last version to run on a 32 bit system.

Problem updating After Effects CC (2014) I get this message: Update Failed Error encountered during installation. (U44M1P7)

Problem updating After Effects CC (2014) I get this message: Update Failed Error encountered during installation. (U44M1P7)

Hi,
It’s version 13.1.1 It’s a trial version.
I am updating it from the Creative cloud desktop application.
I have the photography subscription with Lightroom and Photoshop with Creative Cloud.
I was interested in trying out the video software and have trials of Premiere Pro as well as others. The CC desktop app alerted me to the AF update just as it does for the others I subscribe to plus the ones I am using as trials. I have not had any problems with the other apps (trial or not), only with AF.
Thanks.
Nancy Chadwick

Getting a U43M1D204 error when trying to update After Effects and Premiere Pro

Getting a U43M1D204 error when trying to update After Effects and Premiere Pro. I have tried reinstalling the cloud installer and all of my programs with no luck. HELP!! I need the update because I have no direct link from Speedgrade back to Premiere Pro

See if the following posting helps: http://forums.adobe.com/message/4629442#4629442

Why i can download adobe after effects?

hello everybody.... this is my question... why i can download adobe after effects? when i download it, the download assistant say that error...

If you are having problems with the Adobe Download Assistant contacting the internet it may be due to a software firewall you have in place. I would check your software firewall setting to make sure it is allowing the Adobe Download Assistant to contact the internet.
Beyond that you may also want to review Troubleshoot Adobe Download Assistant.

Can't update After Effects CC

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