Can't update apps became 'Apple ID has been disabled'

I'm having a puzzling time with my wife's iPhone 4 running iOS 6.
The App Store shows she has nine apps requiring updates but when I click 'Update' I get the message "Your Apple ID has been disabled".
I've tried signing out and back but that doesn't make any difference. Also, on iTunes on her Mac she can sign into her Apple account without problem. However - and this may or may not be related - the same nine apps appear in iTunes but when I try to download the updates to the Mac I get told that no updates are available for this account.
Can anyone help, please?
Phil

There is a difference between plain 'disabled', and 'disabled for security reasons'.
Contact iTS, let them know the Apple ID that is giving you that message so they can check into it.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT1911 can't install app as apple Id has been disabled

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    There is a difference between plain 'disabled', and 'disabled for security reasons'.
    Contact iTS, let them know the Apple ID that is giving you that message so they can check into it.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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  • Your Apple ID has been disable

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    Try resetting the password at http://iforgot.apple.com.
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  • HT204161 My Apple ID has been disabled

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  • HT204266 When I try to update or order a new (free) App on my iPod, I'm told that Apple ID has been disabled, yet I can log on to my Apple Account and iTunes (where I have credit).  A simple solution??

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    In that case, your only remaining option is to contact iTunes Support.
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    http://www.apple.com/contact/
    http://www.apple.com/contact/
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    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/ts2446
    Contact Apple Support
    https://expresslane.apple.com/GetproductgroupList.action
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  • TS1368 When trying to update my apps I get a message, Your Apple ID has been disabled.

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