Can't update apps using my Iphone

A few weeks ago my Iphone4 would not let me update any apps. I can browsw apps, and it tells me how many apps i I have ready for update. However, when I try to update or download I get asked to log, I use the correct pw but it sends me in an endless loop of asking me to log in. I've tried using an old pw, and i get told is the wrong pw (which in that case is correct). I get the same msg when setting up auto updates in Setttings
I have done several sodt resets, 2 hard resets, no change. I have changed my apple ID, no change. And today i just got my Iphone 4S, same thing happens.
I can update fine using Itunes on my PC, and sync after, but it gets kinda annoying. Anyone able to assist? Would be much appriciated.

Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot; and try to open the apps again.
If that doesn't work; you will have to try a restore in iTunes; and then sync the apps back the phone after the restore.

Similar Messages

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    See:
    Well known TCP and UDP ports used by Apple software products
    Also see:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

  • I can't update apps on my IPhone because my e-mail address is different from the one that shows up on my apps update screen

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    deena102 wrote:
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    Fatlozza wrote:
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    Hello all,
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    tt2

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    Try downloading the apps from your phone
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    sealmajean wrote:
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  • Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

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  • I can no longer update apps on my iPhone or iPad1.  It keeps asking me to agree to new terms, which I do, then stops and asks again over and over. Please help. I do not want to update to a new iOS

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    Pay attention to the numerous posts on this tonight.....try again tomorrow.
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