Can't update apps via App Store, only on PC through iTunes?
Just got a new 4G 32BG Touch to replace my faithful old 2G. A couple of days ago, it stopped letting me update or purchase apps from the App Store directly from the iPod. I can through iTunes on my PC. iPod is 5.0.1, iTunes is 10.5.
I have done a hard reset, I have logged off/on my Apple account, still get message that says "Cannot connect to iTunes Store". I can surf the web, remote control my PC...so it's connected to my network. I have also tried it at work, same message. I can browse the apps, and it asks for my password after hitting "install". Then the message pops up.
Any ideas? Totally lost, because I never had any issues with my old 2G, other than it was starting to show it's age.
Okay, that was weird....
Online support told me to call Apple Care. After giving my serial #, heard there was at least a 15 minute wait. So, I waited...and waited...and waited. I had tried to download an app last night, and again this morning at home and at work. Same problem, "cannot connect to iTunes store". But I was bored, so I tried it again, and it worked! Just to make sure, I downloaded a second app. No problem. Could be the high traffic, could be Apple finally figured out what the problem was. Or, they could have heard my name and known they did NOT want to talk to me!
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I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
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Don't be afraid to bump this topic. There's also an App Store forum where you might repost this question, but give some of these details in your post. I'd rephrase the topic to something like "Can't use App Store to upgrade." (Instead of can't "open".) Then give the details.
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store -
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Hi,
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Regards
Guttorm Kittelsen
<Edited by Host>Thank you for your advice.
Actually, I am aware that the upgrade is implemented in 10.6.7. However, up until now I haven't been able to upgrade to Mac OS X 10.6.7, as I have software that is not yet compatible. So I wondered how to do it within 10.6.6? May be it is not possible? Anyway, this gave me a push to track the software I use for compatibility, and I found that an update for 10.6.7 now is ready for download, so then I will probably solve two issues at the same time. Takes a little work though. Thank you again for your advice.
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