Can't update apps, wrong iTunes account associated with them.

I have just a handful of applications that when I try to update the the app store app prompts me for a password to my other account which the apps were not purchased on. All the apps were validly purchased on the first account, but now the apps are associated with my second itunes account and I can't update them. I've gone into the app store app and set the account to my first account but that does nothing for the update, it keeps prompting me for my password for my second account. I need it to switch back to the first account for these few apps. What's odd is that every other app updates just fine and are associated with the correct account, except for just these few. Any thoughts?
The message I get is that "this discounted price is only available to owners of previous versions.... blah blah." well, I own the previous version, that's how I got it on the iPad. But it's a different account. The update prompt does not allow you to change the username/email, only enter a password. Anyhoo, this is getting annoying.

I ran into the same problem. I had purchased apps using more than one account. When updating apps, I would get errors. Here's what I did to fix it . . . not easy, though.
First, attempt to update your apps on the PC. This will update all of the apps associated with the current account on iTunes.
1) Double-clicked in Apps iTunes (on PC)to open the Apps in another window
2) Arranged windows so I could see both my apps window and the main itunes window side by side.
3) Select an app in the apps window
4) Click on the down arrow right next to the name the Name column which and choose the app name from the drop down list. This will open the app info from the iTunes store in the main iTunes window.
5) Compare the versions. If the Store version is newer, delete the app from the iPhone and from the PC.
Repeat for each app.
Time-consuming but it works.

Similar Messages

  • I can't update app by itunes since i change country .Also app (that i bought before change country) don't show in Purchesed, i can't update app by itunes since i change country .Also app (that i bought before change country) don't show in Purchesed

    i just change country account id from us to thailand .now i can't update apps that i use to buy when my account in us from itunes .all of apps(us id) don't show up in Purchased also . pls help i need to update my old apps from itunes

    i just change country account id from us to thailand .now i can't update apps that i use to buy when my account in us from itunes .all of apps(us id) don't show up in Purchased also . pls help i need to update my old apps from itunes

  • Can I change iTunes account associated with an app

    I downloaded a free app for some of my board members using my itunes account.  When it needs to be updated it wants my itunes account information.  Can I change this to their iTunes account?

    No, apps (including free ones) are tied to the accout that downloaded them and they can't be copied/transferred to another account. If it's a free app then they should be able to delete the app and download their own copy without spending.

  • Can you have multiple iTunes accounts associated with one email address?

    My current iTunes account is associated with my company email address that I am attempting to change to my personal email address that I share with my husband.The problem is his iTunes account is also associated with this email address. Is there a way to add my account to our joint email address?

    No. Purchases made on each account are permanently tied to a unique email address and cannot be changed, and accounts cannot be merged. I think you can add an alternate email address for correspondence if/when you can no longer access email at the original address. See HE68: Apple ID: Associating and verifying email addresses with your Apple ID for more information.
    tt2

  • Can't load apps into iTunes account

    I recently installed a new hard drive in my macbook. I added my music/movies into my account just fine however when I tried to add all my apps into my iTunes account but got error messages and none of them got added. My macbook is authorized to play my content and I was signed into my iTunes account however I'm wondering why my apps weren't added to my library.
    Am I doing something wrong or do I need to add them to my library in another fashion?

    This is the error message I keep getting;

  • I can't update apps as itunes doesn't accept my password on iphone 5

    I cannot update my apps because iTunes won't accept my password.

    Make sure that under the settings app --> store --> Apple ID:[your apple ID here] is correct.  If it is, go to https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot and reset your password to what you want it to be.  If it is not the apple ID you bought the apps on, then change it and try again.
    And Drbean: are you logged in under the account you bought them in and entering the current password?

  • Can't update email for iTunes account

    I am having a hard time on updating my iTunes account info. I want to change my main email account but I am not allowed to verifie it

    I'm having the same problem.  Did you ever find out how to fix it?

  • Changing country. Can't update apps via iTunes

    Have strange issue with my iTunes. After changing country form Russia to Ukraine my iTunes only searches and displays the number of updates. But when I want to update it and clicking on "update apps" iTunes says "No updates are currently available. To check for updates for another APPLE ID, sign in whit that Apple ID."
    But at the same time my iPhone successfully searches and updates all apps for the same Apple ID, and then transfers it while sync with iTunes. What is the problem with my iTunes?

    The solution:
    Delete all your apps in itunes you have purchased in previous country
    Reinstall it

  • Can't update apps using itunes 11.03

    I updated to itunes 11.03.
    They changed how you update apps.  Instead of clicking the app button on left and getting updates, there is a tab; but, when you hit update the update apps just sit there and won't go away.
    Anyone else have this problem.

    I have the same problem with my iOS devices. When I sync to remove or update apps it get stuck on step 3 determining apps to sync and then nothing happens.
    Before updating itunes, it was working fine.
    I am now using iTunes 11.0.4.4 on a Windows XP Pro Version 2002 Service Pack 2.
    Please help and make the necessary actions.

  • Maximum number of iTunes accounts associated with one credit card?

    We have a 20 person sales force and will be updating their iPhones and iPads to iOS 5 at a meeting in February.  We want each sales rep to have their own iCloud account for backups and storage.  So, we created 20 new iTunes accounts for each of them using the same company credit card.  To avoid any problems when we do the rollout I wanted to find out what the maximum number of accounts that iTunes allows you to register with one credit card?
    Background Information
    Currently, our sales force uses a company ID and password to download apps.  This allows us to keep the accounts and location settings restricted for security purposes in case a device is lost.  We have since created 20 new user accounts under one credit card for our sales force.  I did not do this, but worked closely with the individual who set them up.  They shared that iTunes only allowed three accounts to be created per day with the same credit card - I assume that's for security purposes. 
    In the end, all were able to be registered without a problem.  My concern is that when we update the devices, which will be over a period of 1-2 days, will there be a limitation to activating accounts under the same credit card, as there was when we created the accounts?  I'm doing the research now to avoid what could be a significant problem if not properly prepared for.
    If there's another solution for this, please feel free to share.  Our objective is to remove the reliance on the company computer for syncing and give the sales force more freedom.  We will still be locking the location for security purposes in case the device is lost/stolen - the iTunes password will be shared between the company and sales rep.  They also won't need to ship the device back to our office if there's a problem, as they would be able to restore with iCloud.
    Thank you!

    Thank you for the reply!  That is helpful to know.
    My follow-up question is this: we somehow managed to add 20 people to one credit card within one month without any warnings.  Should we anticipate encountering a problem? 
    In the interim, someone in our office is going to try and log into iTunes separately with each of the 20 accounts and download an app to see if there are any problems.
    Thanks for the help.

  • Can't update apps from iTunes store..

    I'm using my iPad 2 and I can run apps, purchase apps, browse the app store.. But when I click on the updates icon, I get an alert that reads, "cannot connect to iTunes store."
    I've restarted my iPad, logged in and out of the iTunes store, turned off wifi and back on.. Any other options?

    What has worked for some people is going into Settings > General > Date & Time and changing the date to a few months in the future and then re-trying

  • Updated apps on iTunes not syncing with iPhone 4S

    Hello!
    I've synced the iPhone 4S with iTunes 10.5, and in iTunes there are 53 apps with available updates (I'm choosing not to update some), but in the App Store app on the phone there's a badge saying there are 87 available updates.  I've never experienced this discrepancy before.  Some of the apps in the phone's Updates section of the App Store are apps that I've already updated in iTunes.  So the sync doesn't seem to be installing them in the phone.
    Any ideas?
    Thanks.

    Sure it's selcted, it's just not being stored in my iPhone's iTunes library as its stored on my macbook's iTunes library. I've dragged it to where I want it and it still won't store. I havne't needed to connect them with a cable since late last year I think with the new iTunes and updates, and you shouldn't have to. But this is frustrating, I finally found a way to get Tool on iTunes and I can't get it stored on my iPhone.

  • How can I verify my iCloud account if I can not access the primary email account associated with my Apple ID?

    The email address I had set for my Apple ID when I had originally signed up was through my college.  I have been out of college now for a few years and the email account has been deleted. I was trying to set up iCloud on my iPad and iPhone but it says I need to access the account to verify through email.  I have tried to change my Apple ID email to my current email address but it tells me I can not do this either because that email is set up as my rescue email.  How can I change my primary email address for my Apple ID or get my iCloud verified in this situation I'm in?

    Go to http://appleid.apple.com and click 'Manage your account'. You will be able to change the non-Apple email address you use as a login. You will then need to log out and in again on all your devices.

  • I have an iPad2 and recently bought an iPad mini.  My husband will take over the iPad 2.  How can I get him an iCloud account associated with that iPad and his iPhone 5?

    I have an iPad 2 and recently purchased an iPad mini.  My husband will take over the iPad2.  How can he get an icloud account for this iPad (eliminating me) and his iPhone5?

    Delete your iCloud account on the iPad 2, then he can follow the instructions to create his own iCloud account on it:
    http://www.apple.com/icloud/setup/ios.html
    Then he can setup his own account on his iPhone.

  • Error 3253 when updating Apps in iTunes

    For a few weeks now, I can't update apps in iTunes on my iMac without having an Error 3253 : reinitializing of the connexion. The configuration of my Mac has not changed and I don't have this problem when I connect from my iPad or when I download on my Mac a new app.
    I have checked forums about it but found no solution.
    Could someone give me a solution ?
    Thanks

    I had this same issue and it ended up being a firewall on my router. Check out your firewall settings on 3rd party software you may have installed as well as your router firewall.

Maybe you are looking for