Can't update because it wants a wrong id

All my ILife apps won't update because when I set up my mac book it want an account and I used my google email address which was fine when I set it up but now the apps want to update using my apple id which is a tottally different email address. What can I do?

Are you saying that you have two Apple ID's?

Similar Messages

  • Can't update because wrong email

    My parents bought me a used Mac Laptop Christmas one year, since it was used, there was an email saved in the App Store.
    There are a few things I can NOT update because the update for it is threw this email that is NOT mine.
    iPhotos being one of them, I now can NOT access iPhotos because it needs to be updated, I googled this issue but never found anything to fix it.
    I do NOT know what to do, please help.
    I mostly care about iPhotos but the other updates are:
    Software Update OS X Update 10.10.2
    Xcode
    iPhoto
    iMovie

    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2. Download it from the App Store to reinstall It's on your Purchases List* there.
    *Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
    http://support.apple.com/kb/HT4928
    One question often asked: Will I lose my Photos if I reinstall?
    iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
    Most Simple Back Up:
    Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
    Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
    Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store

  • I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???

    I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???

    The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
    You might try deleteing them and using OS X Recovery to install them again.
    OS X Recovery -
    http://support.apple.com/kb/HT4718
    After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account.

  • When I enter my photos app(only on my iPad Air), it says my iCloud storage can't update because it's full. In the settings it says I have 1,5 GB storage left. How do I solve this problem?

    When I enter my photos app(only on my iPad Air), it says my iCloud storage can't update because it's full. In the settings it says I have 1,5 GB storage left. How do I solve this problem?

    Welcome to the Apple community.
    Could you please clarify what it is that is full, your iPad or your iCloud storage.

  • How do I keep my installer from trying to update with Photoshop instead of installer? Quark can't update because the installer opens Photoshop which doesn't recognize the file and I'm not given the option to choose anything else.

    How do I keep my installer from trying to update with Photoshop instead of installer? Quark can't update because the installer opens Photoshop which doesn't recognize the file and I'm not given the option to choose anything else.

    1. Sync wasn't intended to be used in that manner. You would be better off carrying around a USB Flash Stick with Portable Firefox for use on "strange" PC's.
    2. You could open the "Library" {Ctrl + Shift + B} and highlight all those bookmarks and then delete them all at once. But that would also delete all the other bookmarks, and it isn't foolproof. All another person would need to do it to '''''restore''''' a bookmark backup file that has your bookmarks. Beyond that, a new Profile could be created and then the current Profile deleted; but that's "messing with" someone else's computer - an action that is worthy of terminating a friendship over, IMO.
    And if that "public" computer was set up properly, Sync should have been disabled.

  • Photo sync error- can't update because the required file cannot be found

    After setting preferences for updating photos, i get the error-
    "can't update ipod because the required file cannot be found"
    It seemes to update all other stuff like music and podcasts, but will not update photos.
    This is driving me crazy!
    Any help would be appreciated
    Sheila
      Windows XP  

    The same problem exists with the German Windows version of iTunes (7.1.1.5).
    The error message says nothing!
    I wasted a lot of time checking the photo files but there was nothing wrong.
    Then I monitored the hd-access to find out WHAT a file is missing: it seems to be about the cache files of the program that isn't orientated right about it's own files!!! It seems to be a big fat bug!!!
    The hint here really helps but it also means that all compressed files will be deleted and compressed again. That takes hours of time and lots of GB temp-space on the drives.
    I think Apple should deliver a bug-free version of iTunes as soon as possible. And Apple should talk to the customers for that they must not waste their time because of bugs in Apple software.
    Will Apple read this?
    I can't find an email-adress to send it directly to apple.
    PC   Windows XP Pro  

  • Can't update Apps. Wants me to verify old Apple ID that no longer exists.

    This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists).  Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!).  It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked.  Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
    I'd really like some help here.  I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use.  If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.

    karinac73 wrote:
    This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists).  Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!).  It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked.  Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
    I'd really like some help here.  I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use.  If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
    I appreciate exactly where you're coming from.  I've been fighting a similar battle for some six months now and I've finally given up.  The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address.  The ID name is the primary address and what's alleged to be primary is actually secondary.  I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name.  I changed to to reflect the (old) address and I made matters worse and I can't go back!
    In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps.  Little by little I'm deleting the free apps and obtaining them again with the current ID.  When I finish that, I'll probably bite the bullet and pay again for the other apps.

  • My wife has over 8 GB of photos, can't delete, and can't update because there is no room.

    My wife, age 74, is a hopeless computer illiterate.  She has never updated her iPad 2, still using 6.1.3.  She has managed to put 8.7 GB of photos on the machine, some from the iPad camera, some from Facebook, and many from an older Android camera smartphone that is no longer operational.  Sh mehe needs to update the ios, but cannot because there is not enough room.  However, I can't delete enough photos to make room.  I've uploaded them to Dropbox and copied them to a flash memory stick via my PC (Surface Pro 3), so there is plenty of backup, but now I need to get them off, somehow.  There is 4.15 GB of photos in one album, from a cross country RV trip, but none of them can be deleted.  There is no trash can, not delete button, nothing, either in the album or in the Photos section.  There are over 8,000 photos total, of all types, some of which can be deleted, but not enough to clear enough room to update.  There is a little over a gigabyte left, but the update says it needs 5.7 GB.
    I'm not an Apple guy, and struggle with the limitations put in place by Apple, some seemingly absurd.  She put the photos on the iPad, why in the simple earth should she be prevented from removing them?

    "if you can afford to erase your iPad..."
    Actually, that's not as crazy as it sounds.  I have thought about just buying a new iPad, perhaps one with more than 16 GB of storage, just to get the newest ios.  Then, I can have the Geek Squad transfer all the data, erase the old one, update it, and give it to my daughter-in-law.  I just bought myself the Surface Pro 3 and did exactly that.  It has 128 GB internally and I have a 64 GB microSD card installed.  I'm in the process of weeding out photos on that; it has 78+ GB of photos.  We travel a lot.  In fact, we're getting ready for a major trip and that's the reason why I've been trying to clean out her iPad, to make room for even more photos.
    But, without a file management system on the iPad, I have no idea how to clean it out myself.  That's what prompted my question above -- how do I clean out the photos?  I tried loading an iFile app, but they want toi upgraded ios, and I can't get the latest ios until I clean it out.  I'm trapped in a vicious circle.

  • [SOLVED] Can't update because of xmonad dependencies

    I noticed some trouble I've been having with xmobar and xmonad, so I figured I would try making sure everything is up to date before I did anything else, since that often solves problems. But when I try to run pacman -Syu or yaourt -Syu, it halts because of dependencies errors with haskell and xmonad. Here's a screenshot:
    http://i.imgur.com/WOz1X.jpg
    EDIT: here's the text:
    sudo pacman -Syu
    :: Synchronizing package databases...
    core is up to date
    extra is up to date
    community is up to date
    multilib is up to date
    :: Starting full system upgrade...
    resolving dependencies...
    looking for inter-conflicts...
    :: haskell-hscolour: requires ghc=7.0.3-2
    :: haskell-hscolour: requires haskell-containers=0.4.0.0
    /usr/bin/pacman -Sy
    yaourt -Syu
    :: Synchronizing package databases...
    core is up to date
    extra is up to date
    community is up to date
    multilib is up to date
    :: Starting full system upgrade...
    :: haskell-hscolour: requires ghc=7.0.3-2
    :: haskell-hscolour: requires haskell-containers=0.4.0.0
    sudo pacman -S ghc
    resolving dependencies...
    looking for inter-conflicts...
    :: haskell-hscolour: requires ghc=7.0.3-2
    :: haskell-hscolour: requires haskell-containers=0.4.0.0
    :: haskell-mtl: requires ghc=7.0.3-2
    :: haskell-syb: requires ghc=7.0.3-2
    :: haskell-transformers: requires ghc=7.0.3-2
    :: haskell-utf8-string: requires ghc=7.0.3-2
    :: haskell-x11: requires ghc=7.0.3-2
    :: haskell-x11-xft: requires ghc=7.0.3-2
    :: xmonad: requires ghc=7.0.3
    :: xmonad-contrib: requires ghc=7.0.3
    I tried reinstalling the packages that it lists there but i just get never ending errors, just like you see in the screenshot when i try to update ghc. I'm having this issue on several machines.
    Anyone have any idea what might be going on here?
    Last edited by arbulus (2012-03-26 18:47:39)

    karol wrote:
    I can't see the screenshot.
    Edit: It's a jpg: http://i.imgur.com/WOz1X.jpg
    Edit 2: Please post text instead of screenshots.
    Edit 3: haskell-hscolour is in the AUR and it's an orphan, so you might need to remove it or update it first.
    Sorry about the screenshot address mixup. I've fixed it. I also added the text to my post.
    Thanks for the suggestion, I'll try updating or removing haskell-hscolour and see what happens.
    EDIT: I updated haskell-hscolour and it resolved the issue. Thanks for the help!
    Last edited by arbulus (2012-03-26 18:47:07)

  • I can not update because it says the net connection was not clean properly, How to do this to clean properly??

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    Please help!!!! everytime I update I got this notification always,
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  • G780 - Windows 8.1 can't update because of System_DRV

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    Hi Pofpox,
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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Can't Update Because file "exists in filesystem" [SOLVED]

    I am having the below problem:
    $ sudo pacman -Suyy
    :: Synchronizing package databases...
    core 112.9 KiB 2.83M/s 00:00 [###############################################] 100%
    extra 1763.2 KiB 845K/s 00:02 [###############################################] 100%
    community 2.3 MiB 2.65M/s 00:01 [###############################################] 100%
    archlinuxfr 19.7 KiB 160K/s 00:00 [###############################################] 100%
    :: Starting full system upgrade...
    error: could not open file /var/lib/pacman/local/ldb-1.1.16-1/desc: No such file or directory
    :: Replace lzo2 with core/lzo? [Y/n]
    resolving dependencies...
    error: could not open file /var/lib/pacman/local/libgxps-0.2.2-3/desc: No such file or directory
    looking for inter-conflicts...
    Packages (43): cairo-1.12.16-3 cups-1.7.5-1 device-mapper-2.02.108-1 dhcpcd-6.4.3-1 e2fsprogs-1.42.11-1 epiphany-3.12.1-2
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    libkolab-0.5.2-1 libpeas-1.10.1-1 libutil-linux-2.25-3 libwbclient-4.1.11-1 linux-3.15.8-1 linux-headers-3.15.8-1
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    phpmyadmin-4.2.7-1 python-setuptools-1:5.4.2-1 python2-boto-2.32.1-1 s-nail-14.7.5-1 samba-4.1.11-1
    smartmontools-6.3-1 smbclient-4.1.11-1 syslinux-6.03pre19-1 tar-1.28-1 tdb-1.3.0-2 traceroute-2.0.20-1
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    Net Upgrade Size: 1.10 MiB
    :: Proceed with installation? [Y/n]
    (42/42) checking keys in keyring [###############################################] 100%
    (42/42) checking package integrity [###############################################] 100%
    (42/42) loading package files [###############################################] 100%
    (42/42) checking for file conflicts [###############################################] 100%
    error: failed to commit transaction (conflicting files)
    ldb: /usr/bin/ldbadd exists in filesystem
    ldb: /usr/bin/ldbdel exists in filesystem
    ldb: /usr/bin/ldbedit exists in filesystem
    ldb: /usr/bin/ldbmodify exists in filesystem
    ldb: /usr/bin/ldbrename exists in filesystem
    ldb: /usr/bin/ldbsearch exists in filesystem
    ldb: /usr/include/ldb.h exists in filesystem
    ldb: /usr/include/ldb_errors.h exists in filesystem
    ldb: /usr/include/ldb_handlers.h exists in filesystem
    ldb: /usr/include/ldb_module.h exists in filesystem
    ldb: /usr/include/ldb_version.h exists in filesystem
    ldb: /usr/include/pyldb.h exists in filesystem
    ldb: /usr/lib/ldb/libldb-cmdline.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/asq.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/ldap.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/paged_results.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/paged_searches.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/rdn_name.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/sample.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/server_sort.so exists in filesystem
    ldb: /usr/lib/ldb/modules/ldb/skel.so exists in filesystem
    ldb: /usr/lib/libldb.so exists in filesystem
    ldb: /usr/lib/libldb.so.1 exists in filesystem
    ldb: /usr/lib/libpyldb-util.so exists in filesystem
    ldb: /usr/lib/libpyldb-util.so.1 exists in filesystem
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    ldb: /usr/lib/pkgconfig/pyldb-util.pc exists in filesystem
    ldb: /usr/lib/python2.7/site-packages/ldb.so exists in filesystem
    Errors occurred, no packages were upgraded.
    Recently I did have a problem with my pacman DB files over here but I fixed that. I also tried now making a new empty /var/lib/pacman/sync directory but the output is the same as above.
    I tried Googling for this issue but I am not succeededing.
    Can anyone advise what I can do to troubleshoot this?
    Last edited by CaptainKirk (2014-08-07 11:28:01)

    Thank you for that link.
    I checked the first two  /usr/bin/ldbadd and /usr/bin/ldbdel and no package owns them. So I ran:
    sudo pacman -S --force lib32-libdbus
    because now I got:
    :: Replace lib32-dbus-core with multilib/lib32-libdbus? [Y/n]
    because I just enabled multilib in order to upgrade skype (which worked). Anyhow, the install of lib32-libdbus worked fine, but
    pacman -Syu
    still gives all the errors above. Should I try to rename all those files?
    Your title however is misleading - nothing says files are missing, the problem is those files are already there but pacman doesn't know why.
    Well, I also see this:
    error: could not open file /var/lib/pacman/local/ldb-1.1.16-1/desc: No such file or directory
    as well as another. So something does appear to be missing to me.

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