Can't update because wrong email

My parents bought me a used Mac Laptop Christmas one year, since it was used, there was an email saved in the App Store.
There are a few things I can NOT update because the update for it is threw this email that is NOT mine.
iPhotos being one of them, I now can NOT access iPhotos because it needs to be updated, I googled this issue but never found anything to fix it.
I do NOT know what to do, please help.
I mostly care about iPhotos but the other updates are:
Software Update OS X Update 10.10.2
Xcode
iPhoto
iMovie

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store

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