Can't update Curve 8520 to OS 5

I have downloaded the OS 5 for Curve 8520 onto my computer and every time I go to update my phone when it is connected to the computer, it comes up with a message telling me that there is no new updates available, and the same happens when I try the wireless update from my blackberry handset. I read somewhere that you need a data plan to update and I have a data plan. I have tried this countless times and the same thing happens every time I try and update. Could anybody please tell me how to solve this problem because it is starting to get on my nerves. Thanks

Hi and Welcome to the Forums!
I recommend you abandon the two methods you are attempting to conduct the update (OTA and via Desktop Manager). Rather, use this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
While written for "reload", it is good for upgrade, downgrade, or reload...it all depends on the BB OS package you download and install to your PC.
Good luck!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How do i kindly reset my MED 0 so that i can unlock my curve 8520

i have have mistakenly exceeded the 10 MED options giving to me to unlock my blackberry curve 8520. and the counter is now 0 MED. i kindly want to know how i can reset the counter. thank you.

Hi and Welcome to the Community!
Please see this helpful thread to start:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/Unlocking-your-BlackBerry-Gu...
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
http://us.blackberry.com/support/programs/technical/incident.jsp
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Arabic typing in wrong direction after os 5 update Curve 8520

Hello,
Actually I'm posting this on behalf of a friend because I feel responsible for his problem. I advised him to update his Curve 8520 via this link last Tuesday rather than taking it to a mobile shop: http://us.blackberry.com/apps-software/devices/ .
The update was a success, however, now whenever he wants to type in his native Arabic it types from left to right not from right to left. The Arabic font shows correctly so it is supported but it seems there is this typing direction issue. Both of us live in Dubal and use Etisalat as our provider.
Can someone please tell me how or if the correct typing direction for Arabic can be achieved? Thank you for your time

Hi again
Ms_SoSo wrote:
I will ask him to see if he can find a backup. Where would the backup be located?
The correct answer would be to whereever he saved it, but that may prove difficult with a shared PC.
He will be looking for a file with the extension .ipd and I would say it will be only one on the machine.
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I can't backup Curve 8520 ipd file to my back-up hard drive

I back up my PC's hard drive to a free standing Maxtor OneTouch 4 on a daily basis. However, since installing the BB desktop software, the back-ups are failing with error stating that access to curve 8520.ipd file is denied. Any thoughts?
Alan

Are you saying the PC backup to the external drive is what is failing?
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Ver 5.0.0.861 update Curve 8520

I can no longer use the ┘to move to a new line/paragraph, as it sends the text message, when texting. Any ideas please as I would not like to go back to the older version.
Thanks
Solved!
Go to Solution.

Open your Options icon on the device > SMS > Press Enter to Send = NO.
and Save.
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Can't update software on my new curve 8520!

i got a new curve 8520 from phones4u the other day and the software is 4.6.314 but i would like to upgrade to 5 but on the desktop software it says no updates avaiable and also on wireless updates just wondering if it could be the sim card i got it in the phone or either its just the phone playing up? could someone help me please.

First, in order to update to OS 5 you'll need a sim card with a valid data plan. Once you get that then you can update to OS 5 by following the instructions below:
http://www.blackberryforums.com/general-8500-series-discussion-gemini/241870-latest-os-8520-5-0-0-16...
If you're brave, you can wipe the device with JL_Cmder and then load the OS 5 using the above instructions without a data plan.
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Can't create a personal email account on my Blackberry Curve 8520.

I cannot create an personal email account on my Blackberry Curve 8520. I’ve already followed some of the instructions from this forum and on the main website of Blackberry but still can’t create an email account for my phone.
These are the steps I’m doing when I’m trying to create and email.
From the home screen, go to Setup.
Click Setup Wizard.
Click Email Setup.
But when I’m in the email setup, the only option I have is the “I want to use a work email account with a Blackberry Enterprise Server.
I don’t have the option of “I want to create or add an email address”.
Now, how can I create a personal email account on my phone?
I hope somebody can help me in my problem.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I can't browse using my blackberry browser (wifi connection w/ BB curve 8520)

good day!
i purchased a blackberry curve 8520 (w/contract) from one of the telecommunication companies in my country - philippines. everything started all good until one day i can no longer open/use my pre-installed blackberry browser.
everytime i click on the bb browser logo, the screen just does nothing... nothing loads up on my phone.
then i tried opening the bb browser throgh the task manager panel a message appears stating: "your device does not currently have any browser configuration service book entries. please contact yor service provider to enable the browser on your device"
i have tried rebooting the phone several times, both soft and hard.
can you give me any solution for my problem? TIA.
P.S. i have unlocked my phone so i can use it on other carriers. but the problem started a month before i did so. my two friends also have the same phone (bought the same day as mine) and they are not experiencing the same problem.

seaill09 wrote:
excuse me ? i got the same problem to i click the REGISTER NOW in the menu and it already sent a message in HOST ROUTING TABLE, but nothing happend ? pls. help
Hi and Welcome to the Community!
Here are updated instructions, including notations of the required response from each step. If the response arrives correctly, you move onto the next step. If the response does not arrive correctly, you drop out of the process and contact your mobile service provider for formal support.
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 8520 - Video quality after v5.0 update

Hello all!
Got a Curve 8520 and since updating yesterday, the frame rate when recording video has dropped significantly meaning jerky/jumpy video. It may be worth adding that even when in video camera mode but NOT recording the feed is still jumpy.
I can see the difference by watching video I recorded before the update and also by comparing to my wifes phone (exactly the same as mine) which has not had the update yet.
Any ideas or solutions would be greatly appreciated!
Thanks

You can always downgrade back to the previous OS if you like and see if the video quality returns.
Always, do a backup first, using Desktop Manager > Backup.
1. Delete the newer OS from your PC by going to Control Panel >Add/Remove Programs.
2. Then download and install the older version of the OS. BlackBerry Operating System Downloads
3. Install the older OS to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can´t set up private email account on BlackBerry Curve 8520

Hi,
I have BBerry Curve 8520 and when tried to set up the email accounts (I don't have enterprise account), the only option I have is the Enterprise.
I have followed the steps on
http://docs.blackberry.com/en/smartphone_users/deliverables/14928/Set_up_an_email_address_611669_11....
but on element 2) the only option that I have is
I want to use a work email account with a BlackBerry Enterprise Server
BlackBerry 8520
v5.0.0.1036 (Bundle 1682) Platform 5.2.0.104
Any suggestion or have any one seen this before?
Thanks in advanced.
Solved!
Go to Solution.

Hello!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 - can not connect onto internet

Please help
my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

OK, here's the direct link:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
And a copy of the page:
Background
Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
One of the service books is out of date
The BlackBerry smartphone service book database has been cleared
The original service books did not reach the BlackBerry smartphone
Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
The service books can be sent to the BlackBerry smartphone using one of the following methods:
Method 1
The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
For instructions, see KB15402.
Method 2
The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
In the Settings menu, click Help.
Click Send Service Books.
Click OK.
Method 3
A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
Back to top
Environment
BlackBerry® Internet Service
Back to top
Additional Information
A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
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3. Install free BlackBerry Protect today for backups of contacts and data.
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BB Curve 8520--Can't receive MMS messages, but can successfully send them.

I just got the BB Curve 8520 and I can send MMS messages successfully, but no matter how many times someone sends me a MMS, it does not make it to me. I tried changing my firewall and MMS settings, but this has still left me without any incoming MMS messages. It is supposed to be included in my plan with Rogers. Any suggestions?

nusk wrote:
I do have the same problem!
Why now ?? And do some one have a soloution ??
Hi. Same answer, please provide the info I asked of the original poster ie
More information will be needed before making suggestions. Please provide as much as you are able of the the following
Blackberry Model.
Carrier Name.
Do you have a Data Plan?
Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Updating blackberry curve 8520 OS

Hi,
Can anyone pass me a link to the tutorial on how to update blackberry curve 8520 OS?
Thanks ahead.
Solved!
Go to Solution.

Updating the OS will not ruin any carrier services or provisioning it will only update the OS on the blackberry.

How can I update my OS5 to OS6.0 for my blackberry storm 8520

How can I update my OS5 to OS6.0 for my blackberry storm 8520 plz help anyone thanks

Hello,
Well, first off...the 8520 is not a Storm, it's a Curve. The 9520 (which you put in your profile here) is a Storm.
So, if your question is about the 9520, then the answer is never. The Storm line is EOL, and as far as I understand, development stopped on the OS in the 5.0 range, and will never move beyond.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Attempting to update blackberry curve 8520 to version 5.0 bundle 1168 timing out

I am attempting to update my blackberry curve 8520 to version 5.0 bundle 1168. However when it attempts to install it reaches module 386 of 399 it gives a message that an error has occured while downloading software and to check the internet connection. There is nothing wrong with my internet connection. I have tried unistalling all the software ie desktop manager and reinstalling and it makes no difference? help.

Hi there,
Try manually downloading and installing the OS to your computer first. You can do this by searching for your carrier's name in the following link and then simply download the OS installer fir your device. Once you've done that, install the file to your computer and you can then perform the upgrade.
Here's the link:
http://us.blackberry.com/support/downloads/download_sites.jsp
I hope that helps!
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Can't update Curve 8520 to OS 5

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