Can't update email for iTunes account

I am having a hard time on updating my iTunes account info. I want to change my main email account but I am not allowed to verifie it

I'm having the same problem.  Did you ever find out how to fix it?

Similar Messages

  • Can't update apps, wrong iTunes account associated with them.

    I have just a handful of applications that when I try to update the the app store app prompts me for a password to my other account which the apps were not purchased on. All the apps were validly purchased on the first account, but now the apps are associated with my second itunes account and I can't update them. I've gone into the app store app and set the account to my first account but that does nothing for the update, it keeps prompting me for my password for my second account. I need it to switch back to the first account for these few apps. What's odd is that every other app updates just fine and are associated with the correct account, except for just these few. Any thoughts?
    The message I get is that "this discounted price is only available to owners of previous versions.... blah blah." well, I own the previous version, that's how I got it on the iPad. But it's a different account. The update prompt does not allow you to change the username/email, only enter a password. Anyhoo, this is getting annoying.

    I ran into the same problem. I had purchased apps using more than one account. When updating apps, I would get errors. Here's what I did to fix it . . . not easy, though.
    First, attempt to update your apps on the PC. This will update all of the apps associated with the current account on iTunes.
    1) Double-clicked in Apps iTunes (on PC)to open the Apps in another window
    2) Arranged windows so I could see both my apps window and the main itunes window side by side.
    3) Select an app in the apps window
    4) Click on the down arrow right next to the name the Name column which and choose the app name from the drop down list. This will open the app info from the iTunes store in the main iTunes window.
    5) Compare the versions. If the Store version is newer, delete the app from the iPhone and from the PC.
    Repeat for each app.
    Time-consuming but it works.

  • Need to change security email for iTunes account.

    Hello, I need to change the security email for my iTunes account because I forgot the answers to the security questions. However the only way for me to get ahold of iTunes is through calling, which I can not do. Is there any other way to contact them?

    Click here and use the form. Tell the people there that you can't call and see what they say.
    (102593)

  • Update Email for OTN Account

    How do I update my email address for my OTN account?

    I'll certainly second the request, though I don't expect it to go anywhere. I'd love to drop my yahoo.com email address, but I'm too vain to lose my post count by creating a new account.
    Justin
    Distributed Database Consulting, Inc.
    http://www.ddbcinc.com/askDDBC

  • Verification email for itunes account not received and do not know how to..

    i signed up for the app store on my iphone and i did not receive the verification email. now i dont know how to get the email resent.... any help??

    Ok, you can go to Norton's website and look there. But if it is in the bottom right hand corner, you should be able to right click it to disable it. I hate Norton and I do not have norton, but I am sure you can do it that way. I scrapped Norton a long time ago.
    Good Luck

  • Can't read emails for hotmail accounts

    When I receive a mail in a hotmail account, I have retreiving... along time and then nothing !!!
    Do you have it too ?

    Rebooting also fixed this problem for iPhone 3G...reboot required = more like microsoft all the time!

  • Hi my partner used my email address and iTunes account to set up his iPhone and now both our phones have merged! Does anyone know how to separate these? Can he still use our iTunes account with a different Id or email! Please help!!

    HI my partner used my apple id and email address when setting up his iPhone so when he turned on iCloud our phones merged!! How do we undo this? Can he still use my iTunes account with a different Id and can he change the email on his phone without losing information? Also iPad is linked too, the family uses this and I would like to keep my phone separate! At the moment nothing is sacred! Please help! We are not very good with computers!!

    Several things here so let me attempt to clarify.
    For iCloud the reason the contacts where removed from he other device is because you updated your contacts, in this case deleted them, and then iCloud updated the other device to match. By deleting the iCloud account on the device it will stop the device from using that iCloud account and therefore nothing will change on the other device. By using a seperate Apple ID you can still use the features of iCloud, Find My iPhone comes to mind, without your content (contacts, message etc.) merging with the other device
    For iTunes, you cannot use two Apple IDs for one account however if you use the same account iTunes on your computer will keep the content on each device seperate very nicely. You can also configure the settings for iTunes and the App store on each device to keep the content from automatically downloading to the other device. What I meant by share apps and music is this. What happens if you find a game, lets say Minecraft, that you really like and it cost, as Mincraft cost, $6.99USD. You buy it and play for a while and then you realize that your husband really likes the game as well. If you both use the same Apple ID for iTunes he can download the $7.00ish game to his device at no additional charge. If you use seperate Apple IDs for iTunes well... it look like he will also be paying for the game to have it on his account. Same goes for Music and Movies
    I hope that clears things up. Let me know if you have anymore question.

  • Help! Can't update iwork and imovie because "You have updates available for other accounts".

    I recently purchased Macbook Pro with iMovie, iwork keynotes, pages and numbers preloaded in the machine. Now the App Store icon indicates that I have updates available.  So when I open up app store and click update, I got an warning stating " You have updates avaialbe for other accounts - to update this application, sing in to the account you used to purchase it". 
    I called tech support.  I was told that I must have had another account.  But clearly I don't have another account.  I'm not alzheimer.  If I had another account, I would have remembered it.  I used the same account for ipod, iphone, itune for many many years.  So I went on the support communities for help.  I read some post saying I should add my hard drive to spotlight privacy, then remove it.  I tried it, it didn't work.  Some said I need to enable something by entering a script to the terminal.  I followed the steps, it didn't work. Then some other post said that I should delete the apps, then reinstall it.  So stupidly enough, I deleted keynotes to "TEST" if it works.  Guess what? I completed removed keynotes from my macbook.  I can't even recover it?! At least before I deleted it, I had the old version of keynotes although obsolete, still functional.  Now I removed it, I don't even know how to reinstall it. 
    So, I'm so update and dying for help.  Can someone please teach me how to make my Macbook understand that I only have one account and let me update iMovie and iwork? Also, how to restore the accidentally deleted Keynotes?
    Thank you!!!

    You're just going to have to get back to the support folks with your Apple ID problem - http://www.apple.com/support/appleid/.
    They should be able to rectify the problem.
    Clinton

  • Hi, can anyone tell me if I can have more than one iTunes account on the same PC. I've just bought my wife an iPad2 and want to create a separate account for her. Can I do that on the same PC as mine?

    Hi, can anyone tell me if I can have more than one iTunes account on the same PC. I've just bought my wife an iPad2 and want to create a separate account for her. Can I do that on the same PC as mine? Thanks.

    I would advise that you not set up a second Apple ID. It's really not necessary - having two Apple IDs won't affect how iTunes works with your iPads - and will just complicate matters. Each iPad will be treated independently and can be set to sync only the items you want on that particular iPad. If you really want to keep the two iPads separate, set up different iTunes libraries and have only those items you want on the related iPad in that library, rather than a different Apple ID. If you plan not to use a computer and just download directly to the iPads, you can again choose what apps and content each iPad gets.
    But answering your specific question, you can have content from up to five iTunes Store accounts on any one computer or iPad. To create a new iTunes Store account, you'll need a different email address, and from there you just create the account the same way you did the first one.
    Regards.

  • I updated from windows xp to windows 7 and can not get into my itunes account.  I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one.  How do I get to my itunes?

    I updated from windows xp to windows 7 and can not get into my itunes account.  I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one.  How do I get to my itunes?

    Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
    You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all.

  • My phone number appears on my daughters iTouch and she can receive my text messages.  If I need to creaye a new user account for her itouch, can i use the same iTunes account or do i need to create a new iTunes account?

    My phone number appears in my daughters list of acceptable numbers to receive texts or messages on her iTouch.
    I sync her iTouch on my iTunes account.
    Do I need to create a separate iTunes account for her to prevent this from happening?  or can i use the same itunes account and just create a separate a differne user name for the same itunes account?
    If i need to create a separate iTunes account, how can i save her data and game levels?

    I recommend that you
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Use the new ID on her iPod but only for:
    Settings>Messages>Send and Receive
    Settings>FaceTime
    and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
    Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

  • Can't update Xcode – "You have updates available for other accounts" and other errors.

    I have 2 Macs, a 2008 Mac Pro running 10.8.5 and a 2009 MacBook Pro running 10.9.0, soon to be downgraded to 10.8.5. I can't install the Xcode update on either Mac, and I can't update MacTracker on my Mac Pro, which suggests that no updates work at all.
    When I try to update, it says "You have updates available for other accounts" and "Sign in to ________ to update applications for that account." I'm already signed into that account. I tried logging out, closing the App Store, and logging back in. Then I tried logging out of both the App Store and iTunes as per a fix I found online, and it gave me "Unknown error" once I tried to update.
    Is there a fix for this or at least a regular .pkg I can just install? Honestly, it's easier to update stuff in Debian Linux than on OS X 10.8 and up now.

    Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
    1. Follow the instructions in this Apple Support article.
    2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
    3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
    4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
    5. Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
    Then repeat step 4.
    6. Select
    Store ▹ View My Account
    from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
    7. Launch iTunes and select
    Store ▹ Authorize This Computer
    from the menu bar.
    8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
    9. Contact Account and Billing Support.

  • HT204053 Can I have 2 different iTunes accounts? One for UK and one for US?

    Can I have 2 different iTunes accounts? One for UK and one for US?

    Assuming you are physically present in each of those countries when you wish to use the iTunes Store for that country, and that you have a payment method issued in each country with a valid billing or mailing address in that country, then yes. You'll need two Apple IDs, which will require two email addresses.
    Regards.

  • I have multiple apple phones on one account  can i create a new iTunes account for other iphone

    I have multiple iphones on one billing account as well as itunes.  Can I create a separate itunes account for other iphone?

    You don't need to create two separate libraries.
    If you want to sync different content onto each device, select the device in iTunes, select the tabs across the top and sync what you want.
    To make it easier, create different playlists for each device and sync only those playlists.

  • How many iPads can you setup on one iTunes account for a school?

    How many iPads can you setup on one iTunes account for a school?
    What is the best system?  We have 30 iPads.

    That would be fine.

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