Can't update firefox. window says downloading firefox 3.6.18 connecting to server and continues for over an hour

''dupe of https://support.mozilla.org/en-US/questions/919032''
can't update firefox. window says downloading firefox 3.6.18 connecting to server and continues forever

Hi jrtartaglia,
You should take a look at the Knowledge Base article [[Updating Firefox]]. There is a lot of good information in there and some troubleshooting steps as well.
If that doesn't work, you might want to try installing a fresh copy of Firefox:
http://www.mozilla.org/firefox/new/
I would suggest that you first back up your personal information and bookmarks, just in case. You can find details in the article [[Backing up your information]].
Hopefully this helps!

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I beg to differ. I didn't miss any point about the button being held in but you did miss the point that disengaging the earthing does make a difference at times . . .
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''jscher2000 [[#answer-660691|said]]''
<blockquote>
That's a hard question to answer, since it could be a particular download server at fault, or maybe your security software.
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</blockquote>
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* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems.
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* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems:
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OT

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App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
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Welcome to Apple Support Communities!
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Can't update firefox. window says downloading firefox 3.6.18 connecting to server and continues for over an hour

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