Can't update from 6.0! XUL runner says, "Error: platform version 6.0 is not compatible with min version =6.0.2 max version =6.0.2.
Tearing hair out because there is also a request to check whether another copy of Firefox may be installed, and have hence uninstalled and deleted every reference to Mozilla and Firefox several times, and hence have lost all bookmarks, cookies etc. Have to accept the latter, but still can't load the latest version. The downloaded exe file just will not load successfully. Any advice would be gratefully recieved. [email protected]
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]
Similar Messages
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Firfox requested to update previous version to new version of which i allowed. After installation complete i tried to connect to the internet and was denied with a following error window appearing. As explained above i shall explain again as shown in the error window.
XULRunner
Error: Platform version " is not compatible with
minVersion >= 1.9.2.16
maxVersion<= 1.9.2.16
This will not allow me to connect to the internet as i would like to continue to.
Please restore if possible my previous toolbar and able for me to connect to the internet.
Thank you.This issue can happen when the updater wasn't able to update all files in the Firefox program folder.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Upgrade from 3.6.2 to 3.6.3 get error message. 1.92.2 not compatible with mini ver. =1.9.2.3 max ver
When Upgrading From Ver.3.6.2 To Ver 3.6.3, Get error message (Platform Ver 1.9.2.2 Not Compatible With miniversion>=1.9.2.3
maxVersionDo a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
''locking as a duplicate - https://support.mozilla.com/en-US/questions/834467''
the details are in the questionDo a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?
Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use. -
When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3
== This happened ==
Every time Firefox opened
== It Updated ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
After downloading Firefox version 6.0.2 launching get XUL Runner "Error: Platform version 6.0 is not compatible with minVersion>=6.0.2 maxVersion<=6.0.2
If using Zone Alarm's browser virtualization or any other similar product or a sand-boxing program (i.e., Sandboxie), turn it off when updating Firefox or Firefox Add-ons. You can post on the forum for any such product that you might be using to get other instructions on the proper use of the product.
The updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall. See: [http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update Browser will not start up - XUL Runner error after an update]
#Download a fresh Firefox copy and save the file to the desktop.
#*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
#Uninstall your current Firefox version.
#*'''''Do not remove personal data when you uninstall the current version'''''
#*Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
#*See [http://support.mozilla.com/en-US/kb/uninstalling+Firefox Uninstalling Firefox] '''''and''''' [http://kb.mozillazine.org/Uninstalling_firefox Uninstalling Firefox (Mozillazine)]
#*Also see: [http://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information] '''''and''''' [http://kb.mozillazine.org/Profile_backup Profile backup (Mozillazine)]
#Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
#*It is important to delete the Firefox program folder/directory to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
#*See: http://kb.mozillazine.org/Installation_directory
#Install the fresh copy of Firefox that you downloaded in step 1 -
iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.
Maybe. See:
Reverting to previous version of Numbers -
XUL Runner, Error: Platform version 5.0 is not compatible with miniVersion =6.0 maxVersion =6.0
I get this error message when open Mozilla Firefox:
XUL Runner, Error: Platform version 5.0 is not compatible with miniVersion>=6.0 maxVersion<=6.0The updater wasn't able to update all the files and some were left as older versions.<br />
Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
XUL Runner Platform Version 2.0.1 not compatible with minVersion>=2.0 maxVersion<=2.0
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
My backup is failling to restore and displays an error message: backup either corrupt or not compatible with the device. This happened after updating to the latest software IOS7
I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.
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I'm trying to silently upgrade my environment to FF 7. I've gotten the silent install working great, it puts in my Proxy Server info, reassigns the home page and all that. But, the last version we pushed out was FF 3.5. If a user had that on their PC and they run the FF7 install, they get weird messages when clicking on the icon.
XULRunner: Error: Platform version '7.0' is not compatible with minVersion >= 1.9.1 maxVersion <=1.9.1
Another message they get is:
AutoConfigAlert:
Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.setBoolPref]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: prefcalls.js :: pref :: line 70" data: no]
This is on Windows XPDo you have other virtualization or security software that might protect .ini and possibly other files in the Firefox program folder (C:\Program Files\Mozilla Firefox\) and prevent Firefox from updating them properly?
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
I just downloaded Firefox 6.0. The web page asked if I wanted to upgrade. What is the most recent version of Firefox and why can't I get it denoted in the propperties link? Also why is it not compatible with AVG Tool Bar?
Firefox 6.0 is the current version.
Get what denoted in what properties link.
You can get the version number in Help -> About Firefox,
and in '''about:support''' typed into the Location bar, and you can use JavaScript to list the user agent -- javascript:navigator.userAgent
I'm not aware of any version of Firefox from Fx 2 on up to Fx 6 where "AVG Safe" is not a problem. Crashes aren't the only failures caused.
* http://kb.mozillazine.org/Problematic_extensions
* https://addons.mozilla.org/en-US/firefox/blocked/
* https://addons.mozilla.org/en-US/firefox/blocked/i6
* https://bugzilla.mozilla.org/show_bug.cgi?id=527135 -
This is what I think may have happened. The other day, Thursday Sept 8th, I shut down my pc in the middle of a Firefox upgrade. Now when I try to access Firefox on my pc, I get this error message:
XULRUNNER Error: Platform version '6.0.2 is not compatible with min Version >= 6.0.1 max Version < 6.0.1
What is this about and how can I retsore access to Firefox on my pc?If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
After update to 3.6.20, ERROR, platform version 1.9.2.18 not compatible with Min/Max v 1.9.2.20
Win2000 Pro SP4. Been running FireFox for several years. Ver3.6.6 since 03/22/2011. Got a msg window in FireFox stating important security update available. ''(ADDED INFO: Checked System Requirements of update and then...)'' As usual, I clicked yes load it. A few moments later I got the message: "XULRunner Error:
Platform version '1.9.2.18' is not compatible with
minVersion>=1.9.2.20
maxVersion<=1.9.2.20"
That is it, NO MORE FIREFOX!!! How can I fix it and not loose any of my 'stuff'?You're welcome
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