Can't update iMovie and iPhoto

My computer lately had some issues, and we took it to the apple store to fix it, and unfortunately they had to wipe out all my data before and start all over again. Now, for some reason, iPhoto and iMovie aren't with the newest update, and I want to update it, but it keeps saying that the apple ID was used to update it before, so it can't do that for some reason. What should I do?

HI Dahoveed,
When i bought this macbook the software is OS X Mountain Lion (Early 2011)
btw i got what you mean.
Thank You.

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Can't update iMovie and iPhoto -"error 18"- why?

I have Lion OS X 10.8.4 version, I can't update iMovie and iPhoto -"error 18"- why?

HI Dahoveed,
When i bought this macbook the software is OS X Mountain Lion (Early 2011)
btw i got what you mean.
Thank You.

Can't update iMovie or iPhoto, says that I need to use a different apple ID

I got my iMac quite a few months ago, and ever since then my iMovie and iPhoto has refused to update, now it even won't let me download my "iBooks Author" app. My iMac was bought used, but an employee at the apple store gave it a new "brain" after that and also made the iMac have the same features as the iMac one bigger in size. The specific alert that comes up when I try to update iMovie and iPhoto is: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". I have talked to the friend/employee about this problem and the only way he could think of was to get a hold of apple and allow them to access my computer remotely to try and fix it. BUT- I really don't want strangers going onto my computer to be honest. So I was wondering, is there another way I could fix this myself? I have tried to use 2 of my apple IDs to update it but neither work. And it would be really good if I could update soon because ever since I got the new mavericks update it isn't letting me use iPhoto 'till I update it again, because apparently this version doesn't support the old iPhoto. I really need to update so I can download photos onto my computer again!!! Hopefully all my photos are not gone, I have never got to back them up yet! PLEASE HELP!!!!!!!!!!

You can not login into iTunes or the App Store using VPP credentials. You must purchase all apps/book/etc. from the VPP website. Then you can redeem the codes thru itunes/app store or import the codes thru apple configurator. Here is the url for the VPP website: https://volume.itunes.apple.com/WebObjects/MZFinance.woa/wa/login?cc=us
(It will not affect any of the apps you already have but the id can only be used for VPP.)
Cheers,
Alec

How do I update iMovie and iPhoto? it tells me "To update this application, sign in to the account you used to purchase it."

I have been trying to update imovie and iphoto but i keep getting the same message and dont know how to go about it. Help please!

You obviously haven't bothered to read the software license agreement that covers iPhoto.
It states exactly what I have been explaining to folks that you now come along and contradict;
http://www.apple.com/legal/sla/docs/iPhoto.pdf (underlining mine)
B. If you obtained the Apple Software preinstalled by Apple on Apple-branded hardware, in order to use the Apple Software on more than one of the Apple-branded computers you own or control under the Mac App Store Product Usage Rules, you must log in to the Mac App Store and associate the Apple Software with your Mac App Store account. If you choose not to associate the preinstalled Apple Software with your Mac App Store account, you are permitted to install, use and run one (1) copy of the Apple Software on a single Apple-branded computer at any one time. Please also note that by choosing to associate the preinstalled Apple Software with your Mac App Store account, you will also associate any other Apple software applications (i.e., iMovie and GarageBand) that are provided to you as part of the same preinstalled application bundle.
You have been lucky, because they realized that you were not intelligent enough to work with logically or to understand the license agreement, the Apple employees likely gave you these redemption codes to get rid of you. I seriously doubt that Apple is going to make a policy and give every user redemtion codes because they fail to read the terms of use and fail to associate their iLfe apps to their Apple ID correctly.
There is no bug. It works this way by design.

Can't download iMovie and iPhoto to iphone5s

I can't download iMovie and iPhoto to my iphone5s. Every time I click install and type in my password, the iMovie just dont begin to download. I don't know why!

If you continue having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

Cannot update iMovie and iPhoto from Apple Store using Mountain Lion

Hi,
Everytime I try and update iMovie and iPhoto from the App Store I get an "an error has occured" followed by a "There was an error in the App Store. Please try again later. (20)." I tried to download the update from the apple website, but much to my chagrin I was told "The version of iPhoto installed on this Mac must be updated through the Mac App Store. Check the Mac App Store to see if an update is available."
Help anyone?
Thanks,

I have only had one AppleID ever. I do not have any other AppleIDs. My kids have thier own... and only one each for this very reason. Pick an ID and stick with it becuase it will be with you the life of ownership of Apple products.

I really want to update my iMovie, but I guess I need to update a lot of things first, which costs a lot of money. Is there any way I can just update iMovie and nothing else?

I really want to update my iMovie, but I guess I need to update a lot of things first, which costs a lot of money. Is there any way I can just update iMovie and nothing else?

- If you have a 1G ipod you can't update past 3.1.3. To identify yourd see:
Identifying iPod models
- Be aware that if you can/do update the iOS to the latest (4.2.1 for a 2G and 4.3.4 for a 3G) you may not be able to sync to the old computer since that computer will need the latest iTunes to see/sync with the update iPod. Yo need an Max with at least OSX 10.5.8.
You can transfer iTunes purchases from the iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can use on of the third-party programs dicussed here to transfer other stuff:
new PC: Apple Support Communities
Unless you can move/copy the iPod backup file to the new computer you will loose all app data and restore from that backup. That file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I bought a refurbished iMac and can't update iMovie or iPhoto

When I try to update the using the Mac App store, it won't let me update these two programs because they are still linked to the original owner's Apple ID.

As mentioned, you will need to completely erase the disk and reinstall the OS. If the computer came with Lion or later originally, then use internet recovery (Command + Option + R keys while restarting or booting up), and use Disk Utility to wipe the drive. It will then reinstall the original system automatically. You should do this because the OS license is also tied to the original owner so you will not be able to do a regular reinstall - but internet recovery should work as it does not require or tie into the Apple ID. If that was Lion, you will then need to upgrade the OS to get back to where you want to be - but, it will now be tied to your Apple ID.
As for any apps obtained at the app store (and that includes iMovie and iPhoto) - the license is not transferable. Once accepted by the original owner/purchaser, they are forever tied to that Apple ID. You will need to purchase your own license.

I cant update iMovie and iPhoto because of a false account

Hi, I cant upgrade my iMovie and iPhoto because i dont know my pass anymore and made a new account.
How can I still upgrade it ?

Im having the same issue - now what?
I also, forgot my password, made a new one and it says:
Also, it does now allow for a purchase in the app store. I read somewhere it was $14.99. Ill pay it to get my iphoto library to work, but it doesn't have a price, it only says "update". Its got me going in circles.

I can't download iMovie, and iPhoto

I can't load imovie or iphoto, I purchase both products.

Did you purchase them thru the App Store? And does your MBP meet the requirements for iPhoto 9.4.3 at the App Store as well as iMovie, i.e. 10.7.5?
If you meed the requirements and are still having problems downloading the apps try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.

Can i reinstall iMovie and iPhoto for free ,after i format my MacBook?

i had just format my macbook pro and install the software OS Mavericks .After i installed , i found out that iMovie and iPhoto is gone ...!!! What should i do ?? Any suggest ?

Hi TaylorDes,
Yes, you can reinstall those applications - as well as GarageBand by downloading them from the Mac app store. There is no charge.
OS X Mavericks: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH14193
Thanks for using Apple Support Communities.
Best,
Brett L

Can't Update QuickTime and iPhoto

When attempting to download and install the latest version of QuickTime and iPhoto via Software Update, I got the error message, "None of the checked updates could be saved. You do not have appropriate access privileges." I have two User Accounts on this Mac, both are Admin accounts, and I've tried updating from both accounts. I've repaired privileges via Disk Utility. Why can't I download these updates?

Same issue with the QT 7.3 update, I get this message...
The update “QuickTime” can’t be saved.
You do not have appropriate access privileges.
The Installer package has been moved to the Trash. To try again, open the package from the Finder.
Tried repairing permissions with disk utility, it ran with a few warnings and 3 unexpected ACLs on the private/var/root dirs, but that did not help.
Had keychain problems when I did the Leopard upgrade, had to reset the root password to fix. Wondering if the problematic Leopard upgrade did some other damage?

HT204402 When trying to update iMovie and iPhoto a window appears asking me to log into my account and after logging in I try to update my apps but the same thing happens every time

I try to update imovie but a window appears asking me to log into an account, when i do so and try again to download the update the same window returns
How can I update my apps?

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4236
If it doesn't work, go to App Store > Featured > Account > Show hidden purchases, and show iMovie

Update iMovie and iPhoto.

I updated to Yosemite and now I cannot update iphoto or imovie. The update says, "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How can this be? I have had the programs on my computer ever since I purchased it 3 years ago. Help please.

Hello russswaim,
Thank you for using Apple Support Communities.
The following article discussing buying and downloading apps:
Mac App Store: Buy, download, and install apps
The most relevant part for your issue is in the section on "Download purchased apps on all your Mac computers". That being: "sign in using the Apple ID you used to purchase the app."
Regards,
Jeff D.

My 15" Macbook Pro running Yosemite keeps updating iMovie and iPhoto to one compatible with Yosemite the it updates again to the previous version that is not. Then it repeats itself.

My Macbook Pro keeps updating iPhoto and iMovie between the version compatible with Yosemite and the previous versions. It does it at least daily. Why doesn't the App store understand when those two programs have been updated?

My Macbook Pro keeps updating iPhoto and iMovie between the version compatible with Yosemite and the previous versions. It does it at least daily. Why doesn't the App store understand when those two programs have been updated?

Can't update iMovie and iPhoto

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