Can't update/install quicktime plugin

I have uninstalled and reinstalled the plugin and the whole version even the quicktime alternative and
it still doesn't want to play mov files.
I am going to the apple.com/trailers page to watch some trailers and it gives me an error that I need to update or install the quicktime but it is already installed so anyways I just click on it again and try to reinstalled it then close the browser and open it back up again and same issue...
I have tried a lot of things and even have kind of the same issue using chrome but chrome has an option that says play this time or once and I can use that option to watch them anyways but firefox doesn't
pleasseeee assist me with this I am a die hard firefox user and installed chrome just to test the quicktime thing...

Hello pittpitu, try to [https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database Re-initializing the plugins database] and check it again.
thank you

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Why can't I install Quicktime Plugin?

I can't watch trailers on the Trailer page using Chrome. I get the message to get Quicktime. I have Quicktime installed.
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- In chrome:plugins I can't see The Quicktime.
- When I go to download quicktime it just takes me to Software Update and THAT just says I already have it downloaded.
How can I get this working?

Possibly, but not without more information.
"not able to install" means nothing because it could be litterally millions of possibilities.
Are there any error messages?

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How can I make my Quicktime plugin work again?

Before installing the Firefox v3.6, my quicktime plugin was working. After I installed v3.6, the quicktime plugin didn't work. I tried to uninstall v3.6 and installed back v3.5, but the quicktime plugin is still not working. How can I make it work again or how to fix this? Thanks.
Is there a way to undo the installation of Firefox v3.6, meaning to remove any traces of Firefox 3.6 installation, because this problem only came after I installed Firefox 3.6.
I'm able to play streaming videos from websites (e.g. http://www.singingsuccess.tv/videos/?vid=251) BEFORE I installed v3.6. AFTER installing v3.6, the streaming video now shows a blue Q with a question mark in the center. I tried to uninstall that version and install back v3.5, but the problem still exist.
Thank you and hoping for your prompt reply. More power.

You actually have to update the entire QuickTime application to get a new version of the QuickTime plugin that Firefox uses.
I don't know what you mean by a licensed version of QuickTime. Do you have QuickTime Pro (paid version) or the free version?
If you are updating the free version, just download it from http://www.apple.com/quicktime/download/ and then install it on top of your current version (no need to uninstall it first).
If you are updating QuickTime Pro, I copied this from http://discussions.apple.com/thread.jspa?messageID=12301362&#12301362
'''Re: need new install of quicktime pro Posted: Sep 19, 2010 5:28 PM'''
'''Download a free version of Quicktime. Open it and choose Edit. Scroll down to Preferences and choose Register. Once you enter your Registration Key, it will automatically update your version to QuickTime Pro (this is what I just did on my PC).'''
You could also post a new question in the [http://discussions.apple.com/forum.jspa?forumID=943 QuickTime for Windows] forum at discussions.apple.com

Can't Uninstall/Install Quicktime...

Basically, I want to uninstall my old version of quicktime. I basically corrupted it (I believe) because it won't open. When I remove the app from my mac, it's no longer there. However, whenever I'm trying to re-install using the official Quicktime 7.6.4 on apple.com - it won't let me. It gives me an error message saying:
"Quicktime can't be installed on this disc. This version of Quicktime 7 can't be installed on the disc because Quicktime X is already present. Please us Software update to install the appropriate version of QuickTime for your mac".
The problem is, when I go to my software update..it doesn't detect that it needs to be updated. So..how am I supposed to fix it? And when I try to open movie files, Quick time isn't even detected as an option (even if I browse). As far as my knowledge..Quicktime is NO LONGER on my mac..yet it insists that it is. I just want to start fresh, I want to be able to re-install it. But it won't let me.
Anyone have any advice for this maddening problem? And just a little more info - (the way i corrupted the file in the first place) - I was trying to install Quicktime Pro 7 and it kept claiming my mac had the newest version. So I removed quicktime completely, and it kept telling me that quicktime (newer version was on my mac, even tho I removed it, even from the Library section) - then I used the Leopard boot up, and used the optional install..and now the file showed back up, but it doesn't have the quicktime logo, (has the application logo) - and it's non responsive. So I deleted that too...but as I said, when I try to install it again from Apple.com..it's a no go.
Message was edited by: BenjaminLinus815

Just in case.........
Pacifist
Pacifist Usage Instructions
Also see Kappy’s detailed How to Use Pacifist to Replace Deleted or Missing OS X Components instructions.

Can't update Shockwave Flash plugin

I'm only updating Shockwave Flash because the plugin page says to do it; otherwise I have no problems. The sequence of updating problems I am having is different from that described by others:
1) Checked for plugin updates: Shockwave Flash 11.1 r102 was highlighted as "Vulnerable" with red UPDATE NOW.
2) Clicked on Update Now and was prompted to download Adobe Flash Player 11.1.102.62 (not Shockwave Flash); Ran downloaded .exe file to install; Closed Firefox during install as requested and installation completed.
3) Opened Firefox; Checked plugins and now saw notice that Flash Player version was out-of-date and disabled.
4) As test, played a youtube video; Clicked on prompt at top of screen for "missing plugin"; Update self-executed, requested closing Firefox, and completed installation.
4) Opened Firefox; Checked plugins and once again saw that Shockwave Flash needed UPDATE NOW (as described in #1 above). Adobe Flash Player is not listed anywhere in the plugin list.
So now I'm back to where I was before, wondering if I really am vulnerable due to this version of Shockwave Flash.

Note: Adobe Flashplayer (aka Flash) shows in Add-ons > Plugins as "Shockwave Flash (version)", a bit of confusion caused by Adobe.
There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You have the Plugin version for Firefox installed, but the last two digits do not show. ''''' In Add-ons > Plugins you should see "Shockwave Flash ''(version)''". You can test and see the full version at Step 4, below.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
NOTE: Some users of 64-bit systems have found it necessary to download, Save and install (''with Firefox closed'') the 32-bit '''''Plugin''''' for Firefox manually from the following (''4th link labeled "32 bit Flash Player Plug-in (All other browsers)"''):
*http://kb2.adobe.com/cps/191/tn_19166.html#main_Install_in_a_firewall_proxy_server_environment
*or you can click here for a direct link --> http://download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

Can't Un/Install QuickTime due to "QuickTime.msi" being "unavailable"

I'm trying to install iTunes version 9, but at the end of the installation it returns an error saying that it can't install quicktime because it cannot uninstall the older version.
I have traced this error back to the fact that the unintsall wizard cannot find the QuickTime.msi file, saying that it is an "unavailable network resource".
I have also found the file itself in Windows Explorer, and after clicking that it still says it is unavailable.
I can't do Anything with QuickTime at all! Has anyone got any advice?? (v7.64.17.80)

Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Can't re-install quicktime

So one night I, being the idiot that i sometimes am, deleted every quicktime related item off of my computer. now when i try to reinstall from apple, i get to the part where i have to choose the destination to install the app. But it won't allow me because it says that i have "quicktime x" already installed. i can't find this "quicktime x" anywhere on my computer. if anyone knows whats going on i'd really appreciate the help
thanks
ted

You need a Mac OS X 10.6 install DVD compatible with your computer to reinstall it. There is no QuickTime X download.
If you want to install QuickTime 7 onto a system with QuickTime X, click here or see above.
(49922)

Can't update Installed APPS

Hello,
when i create a new IDapple and then i connect to Appstore I see in the right down corner there are 7 update for the installed apps.
But when I tap for updating, the app store ask me the password of the previous user (IDapple).
you can keep the installed applications (from the previous user) and update them with the new user?
Because i can't see the option for acces for new user.
thank you!

greender wrote:
you can keep the installed applications (from the previous user) and update them with the new user?
no.
you need to log out of the one, and in to the other account (Apple ID), in order to update the apps. your apps are tied to the iTunes store account they where purchased with and are not transferable to another iTunes account.
JGG

Can't Uninstall/Install Quicktime error number: 0x80040707

I am also having probelms with quicktime. I went to uninstall/reinstall it and have had no luck. When I run the uninstall shield, it starts and then before it goes farther than half way loaded it disappears.
I tried everything listed in the post below mine with no luck but I noticed that I have a different error code.
Also, I tried to install the standalone 7.0.4, it installs and then before it completes, when I click finish is comes up with this error:
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
Setup will now terminate
I can't do anything with quicktime: run updates or use the plugins: nothing comes up or it restarts my firefox. What do I do? Really appreciate any help, I'm useless technologically. Thanks
Inspiron 700m Windows XP

hi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
configuration information of the QuickTime has been
compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime
software in Windows
once we've got all the existing QuickTime scraped
away, let's try a standalone QT 7.0.4 reinstall,
taking a few additional precautions.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
love, b
hi ChummyGirl!
Error Number: 0x80040707
DLL Function Call Crashed: QT Install
code.Quicktimepostinstallproc
in this context, that often means the installation
configuration information of the QuickTime has been
compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp
utility. then use it to clear any existing
QuickTime installation configuration
information from your PC:
Descrip
tion of the Windows Installer CleanUp Utility
next use the QuickTime component of the
complete uninstall instructions in the following
document as a guide to a manual removal of leftover
QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime
software in Windows
once we've got all the existing QuickTime scraped
away, let's try a standalone QT 7.0.4 reinstall,
taking a few additional precautions.
download and save a copy of the QT 7.0.4 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
love, b
hi nior
Error Number: 0x80040707
DLL Function Call Crashed: QT Install code.Quicktimepostinstallproc
this is the error msg i get.and i went thru ur previous posts and did everything it said.the problem is still there.and as u stated in one of ur posts,itunes was working perfectly until i installed a video codec.i donno what happened after that.i tried restoring my computer to a previous setting.still it doesnt solve the problem.
ur advice will help me solve this mess.
thanx
lucifer
ibm t43 Windows XP Pro

I looked on my C:\ for plugin-container.exe and deleted the file as it kept slowing down my computor, however now when I load firefox it crashes, how can I re-install this plugin to disable it properly?

My computor had been overly slow which was not normal when looking at processes running in task manager I found plugin-container.exe to be using alot of memory. I looked online and found that this was an update of firefox which was not essential, I then looked on my C:\ drive for the application and deleted it hoping this would solve the problem as I could not find it when looking at my firefox plugins. However now when I open firefox it quickly crashes, how can I reinstall this? Do I need to reinstall firefox completely or is there a more simple solution? I have done the firefox plugin check and it can find no problems.

Probably the easiest way is to download Firefox again from http://www.mozilla.com and re-install it.
If you want to disable plugin-container, see the section on "Disabling crash protection" at http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Can't update itunes/quicktime on new HD

I just installed a new western digital drive and used it's tools utility to make the new drive the boot drive. Utility moved everything over to the new drive and seems to boot and run fine. But when I tried to update itunes I get an error when it validates the quicktime install and says it can't remove the older version because it can't find a valid Quick Time.msi file. I ran a search and found the file name it wants, but when I tell the installation to look at that file, it says it's invalid. I assume if QT can be fixed, itunes will have the same prob so any suggestions?

But when I tried to update itunes I get an error when it validates the quicktime install and says it can't remove the older version because it can't find a valid Quick Time.msi file. I ran a search and found the file name it wants, but when I tell the installation to look at that file, it says it's invalid.
okay, let's try this technique for removing the previous version of QuickTime.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
does an itunes install go through after that? or do you get a .msi message for itunes, this time?

I Can't Update To Quicktime 7.1.3....Please Help.

I have QT 7.0.1 on my Mac now. I tried to use the "Software Updater" on my computer, but when downloading QT 7.1.3 it keeps killing my internet connection, and therefore failing to downlod. Is there ANY other way to do the upgrade without having to download it ? A disc or something ? Thank you for your help in advance !!!!!

You might try the standalone installer here:
http://www.apple.com/quicktime/download/mac.html
it may use a normal download method that doesn't time out. Also, if you're using Safari and it does cut off, I think you can double click on the file that you've got and it should connect and continue the download.
You might read some of the messages on how to remove 7.1.3, it seems to have broken some bits of content. In particular there is a lot of talk about the fact that the Flash support is disabled by default, you'll have to go into system preferences, QuickTime, Advanced, to turn that back on again after the install.

Can't Un-install Quicktime

I'm having trouble un-installing my quicktime. When I try to remove it, my installshield won't do it, and trying to update leads to an error 1714, and an error 1603. The first one say it can't find my .msi file for quciktime, and the other says i need to contact some microsoft thing. Does anyone have any advice?
Windows XP

here's what i try first with that .msi/1714/1603 combo. (sometimes people get it when they are trying to uninstall and then reinstall their QuicTime, and this often works if the .msi/1714/1603 gets in the way of that.)
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
next use the QuickTime component of the complete uninstall instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders.
Trouble installing iPod, iTunes, or QuickTime software in Windows

Can't update/install itunes- 'not a valid win32 application' PLEASE HELP

Hi Guys,
I'm having some serious problems with installing iTunes on my laptop. I have searched and searched the internet and can not find any solution to my problem. I am receiving the error "itunes is not a valid win32 application' after the program finishes downloading. Sometimes however it will just stop in the middle of the download. I use a SONY VAIO VGN-NW25GF which was only purchased last year. It uses windows 7. I had trouble downloading itunes to begin with though eventually it worked, however since the new 10.1 update has been available ive been attempting to update it almost every time i use itunes. Each and every time it fails and i've had enough as i need to update my iphone software. I’ve since uninstalled both itunes and quicktime hoping it will reinstall properly. But nothing, the same problem is occurring and now i have no itunes program!
I've tried all the solutions online about deleting browing history/temp folder and any itunessetup.exe/quicktimesetup.exe files and nothing works. I've also tried downloading using a different browser and still nothing. I’ve done a virus scan, disk cleanup and disk defragment and NOTHIGN is working. I'm starting to get quite frustrated as i need this program for my iphone. Any help would be greatly appreciated!! Thanks 

I have the same problem!!!!PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-I'm having some serious problems with installing iTunes on my laptop. I have searched and searched the internet and can not find any solution to my problem. I am receiving the error "itunes is not a valid win32 application' after the program finishes downloading. Sometimes however it will just stop in the middle of the download. I use a SONY VAIO VGN-NW25GF which was only purchased last year. It uses windows 7. I had trouble downloading itunes to begin with though eventually it worked, however since the new 10.1 update has been available ive been attempting to update it almost every time i use itunes. Each and every time it fails and i've had enough as i need to update my iphone software. I’ve since uninstalled both itunes and quicktime hoping it will reinstall properly. But nothing, the same problem is occurring and now i have no itunes program!
I've tried all the solutions online about deleting browing history/temp folder and any itunessetup.exe/quicktimesetup.exe files and nothing works. I've also tried downloading using a different browser and still nothing. I’ve done a virus scan, disk cleanup and disk defragment and NOTHIGN is working. I'm starting to get quite frustrated as i need this program for my iphone. Any help would be greatly appreciated!! Thanks 

Can't update/install quicktime plugin

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