Can't update ipad software

I am trying to update ipad software to 4.3.5 but when i try and update i get a message saying that i need to connect to the internet - I am already connected! please help thanks

I get the same problem. I find though that if I close my Kaspersky Internet Security suite, not just the firewall, then the update runs fine. I then turn the security suite back on afterwards.

Similar Messages

  • Can't update iPad software iOS 6.1.3. to iOS7

    Hello, couple of days ago me and my partner bought IPad 2 16gb off eBay, everything works fine apart from it is on iOS 6 and when I try to update if through iPad or our windows computer it doesn't let me. On iPad it says that it got error while searching for updates and when trying from computer it says that I don't have permission to do that.
    I have tried restarting/restoring(didn't work as it popped up error saying that don't have permission again). Been on phone with apple customer services and still no luck. Don't think it's jailbroken as I checked for the signs that would mean that it has.
    Hope it makes any sense and maybe anyone has any idea at all as I am completely stuck here.
    Thanks in advance 

    The Apple servers are slammed right now with iOS 7 downloads AND activation requests.
    Be patient and try again later.
    This info is more specific:
    iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
    http://support.apple.com/kb/TS4451?viewlocale=en_US

  • HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

    I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

    I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
    also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
    I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

  • I can't update the software on my iPad 3 even though I've got enough storage space

    I can't update the software on my iPad 3 even though I've got enough storage space, can you help? It is to update to IOS 7.0.4

    Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • I can't update the software on the iPad 2

    Can you help me? I can't update the software on my iPad 2. There is an error. What shall I do. Thank you!

    What's the error code/message ?

  • I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode.  What do I do know?

    I need to restore my ipad but it won't restore because the software isn't updated and you can't update the software because it is in recovery mode.  What do I do know?

    I would take it to the apple store to get recovery mode taken off.
    Regards.

  • HT1212 i did this instruction but its says that it can't contact ipad software update server, what should i do next please HELP ME

    i did this instruction given by apple (ipad manual page129) about wrong password and when itunes done extracting softaware, its says that it can't contact ipad software update server, what should i do next? please HELP ME

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
     Cheers, Tom

  • HT4623 I have an iPad 2 16GB but i can't update the software,it has no software button in settings.

    I have an iPad 2 16GB but i can't update the software,it has no software button in settings.

    That only appears when you have iOS 5+ installed, you will need to do the update via your computer's iTunes.
    Connect the iPad to your computer and copy any purchases off the iPad to your computer via File > Transfer Purchases (you may also want to copy photos off the iPad as well) and then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'. You may also want to copy off the iPad any important documents, notes, files etc e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case.
    You can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button.
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • How to update the iPad iOS version? I have an iPad (first generation) iOS 5.1.1. I can't update the software via WiFi nether via iTunes

    I have an iPad (probably first generation - Model A1337 ). This tablet has iOS version 5.1.1.
    I would like to update for the latest version as possible.
    There is no option by iPad wifi.
    I also tried by iTunes and in option Checking for UpDate, only let me know the current version, but doesn't open the possiblity to update for a newer.
    How can I update the software version ?
    tks
    Reinaldo

    Hi,
    The first generation iPad is limited to iOS 5.1.1. This is due to the original iPad not having enough power or memory to get to iOS 6, 7 or any further in the future.
    All other iPads and iPad Minis can get to the current version - iOS 7.0.4 and at least until the end versions of iOS 7 or iOS 8.
    Hope this helps, and Welcome to the Apple Support Communities!

  • Updating ipad software

    I have an ipad 1 and I can't update the software. When in the summary page, after clicking on 'check for update' under version I would expect it to connect to the internet but instead it open a box asking to select a folder location from my PC - i.e. look in; file name, file type??? Any ideas - what is supposed to happen? I still seem to have software version 3.2.2 and the summary screen saysmy ipad software is up to date - but I don't believe it is.

    You may need to upgrade your iTunes to the latest version first.

  • Why I can not update the software of Iphone 6

    I can not update the software of my Iphone

    Hi alabdulla,
    If you are having an issue with updating iOS on your iPhone through iTunes, I would suggest that you troubleshoot using the steps in this article - 
    Resolve iOS update and restore errors in iTunes
    If you are trying to do your update over Wi-Fi, try doing it when connected to your computer and using iTunes. See this article -
    iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT4623 Updating iPad software

    Recieved gift of iPad Mini (purchased in Europe).  Have been using cable modem at home, so while re-installing wifi modem router decided to attempt to update iPad software (to iOS 7) via iTunes.  Apparently it takes 15 hours to download!!  Is this correct please and is it faster using wifi connection?

    Probably faster using wifi. The update is about a gig. Which takes a while to download.
    If you have an Apple store nearby you can call them and see if they can help you. Or see if you can use a friend's cable internet wifi to do the update.

  • 8.2 verifying updated ipad software hangs

    While trying to update my ipad mini with the latest 8.2 ios, it hangs with the Apple logo and blank bar.
    Itunes says it's "Verifying updated iPad software...".
    I've tried a hard reset and it tells me the update didn't work and that I needed to restore from backup.
    After about 20 minutes, the recovery started.
    It is now stopped at about 85% on the task bar.
    I'm updating connected to my apple mini over iTunes.
    Did the update just brick my iPad Mini?

    angryshortguy,
    The article linked below details a number of steps that can help restore functionality to your iPad.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    https://support.apple.com/en-us/HT201412
    Sincerely,
    Allen

  • I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

    I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library.  The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me??  Please?

    I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library.  The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me??  Please?

  • Safari won't start and i can't update my software

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    You can't install Safari 3 on your 10.3.9 OS.
    You must use the DVD installer to re-install the older version of Safari found on it.
    You can update your operating system buy purchasing Tiger (10.4) and get a more modern version of Safari.

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