Can't update IPhone to 4.3.1

I can't update my IPhone 3GS to 4.3.1 and ITunes message as follows- "ITunes could not backup your IPhone because a session could not be started with the IPhone. Please disconnect and reconnect the IPhone, then try again". I tried disconnect and reconnect and even restart the Mac and still having the same problem. I can sync the IPhone with ITunes but couldn't update. My current IPhone is 4.3. What could be the cause?

You can set the iTunes Preferences to manually sync rather than syncing anytime the iPhone is connected. iTunes > Preferences > Devices and then click "Prevent iPods, iPhones and iPads from syncing automatically".
However, I believe that certain operations such as an update which you click "OK" for trigger a backup. You can manually backup by manually syncing. It is a part of the process.
If you want to save a prior backup you can manually make a copy of the backup data which is stored at the location shown in the earlier post.
I do not know about syncing to a new Admin account. If it did, you would wind up with a phone with not much on it and could run into other problems due to the different user account.
I believe I would simply remove the backup from its present location, saving it somewhere else, and try to make the update. After that you can see if it is possible to restore the data from the backup.
There is also the possibility that you may have saved the earlier data on your TimeMachine or other backup.

Similar Messages

  • Running Mac os 10.6.8 with iTunes 11.4 can I update iPhone 5c to os8 without issues

    Running Mac OS 10.6.8 with iTunes 11.4 - Can I update iPhone 5c to OS8 without issues

    You can download the shows to your computer.
    (122090)

  • Can't update iphone 4

    Dear all, please help- i can't update iphone 4 for last several months- it says that connection is timed out while it's ok with internet connection. it happens on all pcs and in any country. HELP!!

    so guys, thank God and modular747 i found a solution- I turned off all firewalls and antiviruses. Good luck to everyone!

  • HT4824 I can't update iPhone 3G with 4.3.5.. I from India..  HEPL??

    I can't update iPhone 3G with 4.3.5.. I from India..  HEPL??

    If your phone is an iPhone 3G, you can't update higher than 4.2.1
    Only the 3GS can do.

  • I get an error message stating can not update iPhone because an error occured

    I get an error message stating can not update iPhone because an error occurred

    Search the forums for the exact error that is occurring and follow the steps found.

  • HT4623 can i update iphone 3g to ios6

    can i update iphone 3g to ios6

    Stop yelling.
    It is not physically possible to update an iPhone 3G to iOS 6. The highest version of iOS it will run is 4.2.1.
    If, on the other hand, it is actually a 3GS, it can run iOS 6.1.6
    Have you considered doing what it's telling you to do and connecting it to your computer running iTunes?

  • Can I update iPhone 4  w/4.2.7 to 5 or 6?

    Can I update my iPhone 4 with 4.2.7 in 'steps' to 5 or 6 without being forced into iOS7?
    I don't think it can handle 7 for one thing. For another, I'm using it as a computer now, with a Comcast phone number... even though the VZW was of course switched to my new phone, which was an awesome discovery!
    I did notice on my iPhone 5, there is no longer an option to go to 6.1.4 which I find odd because on a computer you can do this.
    I can't imagine for the iPhone 4, they would let you go from 4.2.7 to 6 without going through 5 first.
    I just bought a new iPhone 5 with iOS 6 on it so I'm happy, but even that one is not as pretty as the 4.
    It's lighter but the screen colors are not as rich and the speaker not as clear. It doesn't show me what percent of the battery is left unless I've missed a setting somewhere.. I looked.
    Also the lightning adapters for the regular power cord do not work with Otterbox.
    I'm going to have to return the adapters (I own dozens of the old cords, brand new) or change the cover style.. not sure which.
    They have Apple certified 3 party 10ft chargers but I don't get why they are 3x as much as the 3rd party ones that are not certified which have always worked on my phones and iPads. I might just resort to buying three of those. (Upstairs, downstairs, computer bag)
    So many questions... Change is hard.

    Yeah features are nice. I like the iCloud for the calendar only but I don't trust it with my contacts as I can't figure out how to not make it erase them. etc... and will now use it. In fact it's nice that the phone, pad, and then the computer, when I get it going, will all be in sync with that.
    I do note that suddenly I have been getting a spate of 'please update' this or that app, and the only thing it's fixing is the icon... sorry no can do! For example, the Twitter icon is pretty simple to begin with, but they had to make it more PC like by taking off the shine... big deal. I had no choice because they don't copy your apps over anymore when they transfer your phone stuff to the new phone. What's the big rush to emulate a PC? Does this Jony Ive guy have an ego problem? He's here to fix my calendar? What if I didn't want it fixed?.... Oh well no rants.. or I'll get deleted...
    So yeah new features are nice, but the looks I can't stand, as after all, years ago when I saw the Mac that was the reason I was attracted to computers in the first place after rejecting DOS and Windows.
    Yeah we girls are so shallow aren't we?  You guys should understand.
    Apple doesn't look like Apple anymore...

  • Can not update iphone firmware using iTunes "The network connection timed out"

    Hello,
    I can not update the iphone firmware using iTunes.
    Messagte displayed
    "There was a problem downloading the software fo the iPhone. The network connection timed out.
    Also seen stopped error -3259
    I have run network connectivity tests from iTunes and All Tests passed.
    Can anyone help?
    Thank you,
    Joan

    Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
    I hope this helps! 
    Regards.

  • Can not update iPhone APPs. Message that one APP no longer available.

    Hi,
    Last night I tried to update APPS in iTunes... showed 9 updates available. I tried to update them but at the beginning of the process I got a message that one of the APPs was no longer available ( didn't say which one) and the process stopped. None of the APPs was updated. Tried a number of times with same result. What can I do? Anyone else seen this?
    Iphone was NOT attached at the time.

    I have a similar problem, I can't update on my iPhone either. Have you recently updated/ changed your iPhone account? If so you'll have to report it to apple (provide feedback) as no one here can help (tried for weeks.)

  • Can't update iphone as not enough memeory on computer. Have tried to move itunes to an external hardrive and I thinm it has moved and clicked on the Itunes folder from the external but still says not enough memory..help

    Our computer is REALLY low on memory...we will get a new one at some point but can't at the moment.
    Upgraded to the new iphone 4s and bought an external hardrive so I could move my Itunes library to that, so I could update iphone/itunes (isn't enough memeory on PC to do this)
    I read that I need to consolidate my itunes first but again when I tried to do this it said not enough computer memory.
    Anyway I tried to move the itunes folder over to hardrive and then it looked like it had worked. Clicked on itunes via the external and it opened ituens up..brilliant I thought!Backed my old iphone up and then clicked update...then a m,essage came up saying not enough memeory on comouter to update.
    Is this because i need to delete itunes off the computer?
    Am worried in case it isn't on the hard drive correctly and will lose everything!

    You would be better off to go through and uninstall programs you no longer need or use and move your data over to the external drive, at least temporarily. The iOS update file will be somewhere around 700MB. If your system has less than 20% free disk space, you're pushing the limits even without trying to download something that large and back up your phone so the update can process. If you're running less than 10% disk space you've entered dangerous waters no matter what you're doing.
    This really isn't iPhone related and we can't advise you as to what data and applications you can move or delete. You will have to make that determination yourself or get a friend or family member to help.
    If you do not have a current backup of your computer system, you need to make one. NOW!

  • Cannot Install Itunes 8 so can't update Iphone

    Hi All,
    For some reason i can't install Itunes 8 onto my computer....
    When I click on the link it says it "is not a valid WIN32 application". Does anyone know what this means, or how to fix it?
    Because I can't get itunes 8 I can't update my iphone....

    Sorry ol' chap; the short answer is NO.
    You need Panther 10.3.9 or later:
    500 MHz G3 processor or better
    QT 6.5.2 or later
    256 MB RAM or better
    Broadband Internet Connection for buying and streaming music
    For video:
    1 GHz G4 processor or better
    QT 7.1.5 or later
    DIXIE
    15"iMacG4/800/60GHD/768MB-12"PB/867/60GHD/1.12GB-G3/400/1GB   Mac OS X (10.3.9)   AE network

  • Can't update iPhone 3G software through iTunes

    When I plug my iPhone 3G into my (PowerBook G4) and access iTunes, iTunes alerts me that the OS on my iPhone can be updated to OS4. Just click the "Update" button, it says. But when I do that the message: "This version of iTunes (9.1.1) is the current version." Huhh....????
    The current version on my iPhone is 3.1.3. It says OS4 is available. But it seems to think I want to update my iTunes software.
    Anyone?
    I am going to restart everything again just to see if that helps.
    Thanks.

    I am running OS 10.4.11. But I don't have iTunes 9.2. I have iTunes 9.1.1. Guess I should update iTunes first. I'll do that now. Thanks, gdgmacguy.

  • Can't update iPhone 4s to iOS 8.0.2 at all?

    Can't update 4s to iOS 8.0.2, using itunes. iPhone rendered unusable in process, forced to restore to factory settings. Mac is running Yosemite. iTunes says "can't update", at end of process. itunes prompts unknown error (6), with an info button leading to a 404 page. What's going on?

    Did you check your security software settings?
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    copied from Update and restore error messages on iPhone and iPod touch

  • Can´t update iphone 3g  from ios 4.2.1. to ios 6

    Before I start, yes, I do have the latest version of itunes installed to my pc. I plug  in my iphone, select it and click check for an update and a small window comes by and says: This version of iphone software (4.2.1.) is the current version.  My friends have iphone 3g and they updated to ios 6 with no problem... I´m really desperate because I´ve been trying to solve this problem for months, please help

    It's already running the newest iOS version it can; while an iPhone 3G can't be updated to iOS 6, the iPhone 3GS can.
    (73562)

  • HT1766 How can I update iphone 4 which have no access do softwere update?

    I have an iphone 4 but can not update its program.  There is no access to program update.
    Tnx

    How to update your iDevice
    READ the entire article before stating it does not apply.

  • Can't update iPhone 4 to ios 5.1

    I can't update my iPhone 4 to IOS 5.1.  The message said that "There was a problem downloading the software for the iPhone 'iPhone".  The network connection could not be established.  I experienced this since 2 days ago until today.
    I update the itunes, safari, imac OS X 10.6.8.
    The firewall is not blocking any updates.
    Anybody has the same problem?

    Servers are still pretty busy.
    I recommend searching google for an iOS 5.1 ipsw for your phone model, then restoring your device by holding down Option when clicking Restore, to select the 5.1 ipsw.

Maybe you are looking for

  • Multi-Message-split with ABAP mapping and adapter specific attributes

    Hi all, With <b>ABAP-Mapping I split 1 message to n messages</b>. So many files are generated in <b>file-Adapter</b>. Everything fine. But now I want the file names different using adapter specific attributes. It is not possible to use variable subst

  • Submitting site maps for multiple sites to Google

    I sort of glommed on to the end of the thread "meta and google-ing...i give up," but I'll start a fresh post here with this: I have three sites in iWeb, all of which have their own registered Go Daddy domain names and are forwarded to .mac without ma

  • CX_SY_MESSAGE_IN_PLUGIN_MODE Exception

    Hello.  I am getting an BSP error and can anybody tell me what I am doing wrong?  Below is detailed error I am getting on the web application: "SAP Note:  The following error text was processed in the system: Message E DBMAN 882 cannot be processed i

  • Unable to add server to the manager nac version 4.7

    hi all, I cannot add my nac server 3310 to nac mgr 3310 version 4.7. Its showing ssl error. Both the time in server and manager are synchronized.we can reach server from manager and vice versa. I am attaching the screen shots of the event log can som

  • Why can't I install the latest version of itunes?

    I am trying to update to the latest version of iTunes.  I have no problem downloading it, but I can't get it to install.  Any ideas?