Can't update iPhone with iTunes

Hi everyone,
I've recently downloaded the most recent update for the iPhone 3GS and tried to install it today. Every time I try to update the phone, the message "The iPhone "Sian's iPhone" could not be updated. This device isn't eligible for the requested build" appears. (See below)
My iPhone isn't jailbroken, my iTunes software is up-to-date (10.2.2) and my laptop's software is up-to-date (Mac OS X 10.6.7).
I've never had this problem before... Sometimes when I plug my phone into the wall or in the laptop it says "Charging is not supported with this accessory" even though I'm using genuine Apple accessories, etc. I'm not sure if this helps you determine the issue.
Thanks in advance to anyone who can help me update my iPhone!

Here's what is mentioned for your error in the updated version (June 22nd) of iTunes: Specific update-and-restore error messages and advanced troubleshooting
Don't forget to update iTunes, the newest version is 10.3.1 Maybe a different USB cable is also worth a try.
This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.
Message was edited by: Ingo2711

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Posts: 4
Registered: Mar 30, 2010
New! Re: Unable to load provider data from Sync Services
Posted: Mar 30, 2010 9:47 PM in response to: icefoxxxx
Reply Email
you won't believe how I fixed it... my syncserver.exe can't run because some dll is missing, but I notice the dll is in another folder "Apple Application Support". So I copied all files in
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
over to
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
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FexchanK wrote:
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bubbalauren wrote:
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Can't update iPhone with iTunes

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