Can't update iPhoto and other apps after upgrading to Yosmite.  Bought the computer at a Mac Store complete with iPhoto, iMovie, Numbers, Pages etc so the App store sayes we can't upgrade because these were not purchased through the App store.

Until this gets resolved we can't access iPhoto or my iPhoto library.  Unfortunately didn't back up my photos before we "upgraded" to Yosmite.  Any ideas?

You need to update the information regarding what Mac this is and what version of OS X you're running.
You show a PB G4, which won't run the Mac App Store.

Similar Messages

  • I bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    linzarella wrote:
    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?
    Get your $50 back.

  • How can I install Mountain Lion in a VMware fusion, if it came with my macbook pro, and not purchased through the app store?

    I have Mountain Lion on my Macbook Pro with Retina but I want to install Mountain Lion in a VM for application testing. I try to install it from the recovery partition but it states that when I put in my apple ID, it states that it was not purchased through the App Store. My OS came with my Macbook. Is there anything that I can do to get it to install in a VM?
    Thanks

    Not really. The license that comes with pre-installed OS is only for that Mac.
    A. Preinstalled and Single-Copy Apple Software License. Subject to the terms and conditions of this License, unless you obtained the Apple Software from the Mac App Store or under a volume license, maintenance or other written agreement from Apple, you are granted a limited, non- exclusive license to install, use and run one (1) copy of the Apple Software on a single Apple- branded computer at any one time. For example, these single-copy license terms apply to you if you obtained the Apple Software preinstalled on Apple-branded hardware.
    vs
    B. Mac App Store License. If you obtained a license for the Apple Software from the Mac App Store, then subject to the terms and conditions of this License and as permitted by the Mac App Store Usage Rules set forth in the App Store Terms and Conditions (http://www.apple.com/legal/ itunes/ww/) (“Usage Rules”), you are granted a limited, non-transferable, non-exclusive license:
    ( i ) to download, install, use and run for personal, non-commercial use, one (1) copy of the Apple Software...
    (ii) If you are a commercial enterprise or educational institution, to download, install, use and run one (1) copy of...and
    (iii) to install, use and run up to two (2) additional copies or instances of the Apple Software within virtual operating system environments on each Mac Computer you own or control that is already running the Apple Software, for purposes of: (a) software development; (b) testing during software development; (c) using OS X Server; or (d) personal, non-commercial use.
    (I shortened B.i. and B.ii.)
    http://www.apple.com/legal/sla/docs/OSX1082.pdf

  • Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

    Dear Apple,
    Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

    Hey there thaovy309,
    Welcome to Apple Support Communities.
    The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
    If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
    Take care,
    -Jason

  • I have lost all my music on my itunes library. These were not purchased items from itunes, just CDs i had imported, so I could reimport them, but would rather not do that.

    I have recently lost all my itunes library. All the CD's were imported, but I would rather not go through the laborious technique of downloading them on to my computer again. I have tried all sorts of methods to restore my library, and have now given up. I have deleted itunes completely from my computer, and  reinstalled the program.
    I have now bought itunes match.
    Unfortunately, I now realise that I will lose all the music on my phone if I use itunes match. So, is there any way of transferring the music on my iphone back to itunes?
    Can anybody help?
    Thanks.

    Hey xxCreepyFiaxx,
    First, I would try the following suggested steps for when you don't see content in iTunes after updating:
    Quit iTunes.
    Download and install the latest version of iTunes.
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.
    You should now see your missing content in iTunes.
    via: No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    If that doesn't resolve the issue, then I'd go through the steps in here:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Have a good one,
    Delgadoh

  • HT4623 Cannot update from iOS 6.1.3 to iOS 7...says that I cannot verify because I am not connected to the internet when I am clearly connected to the internet. I've tried from home and school.  Now what?

    I am trying to update an iPad 2 to iOS 7.  It hasn't updated since iOS 6.1.3.  When I try to update it, I get a msg box that tells me I cannot verify because I am not connected to the internet.  This is not true because I AM connected to the internet here at school.  I've tried at home and it does the same thing.  What to do now? 

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • When I "deathorize all" computers and re-authorize my current pc so that I can use it for iTunes, will I lose any of my music, especially those that were not purchased through iTunes directly?  I am afraid to that I will lose non-purchased songs.

    Will I lose any of my non-purchased music that I imported from CD's when I "deauthorize all" computers and "re-authorize" my current pc?  I am fearful that I will lose several songs from my library when I do this.

    No. Deauthorizing only removes the computer from the list of computers that you can use to view or purchase new music under your iTunes sign-on.
    Cheers,
    GB

  • Computer will not allow me to install software, like Adobe updates, because they were not downloaded from the Apple App store

    Two times now, I've tried to download and install something (Adobe flash-player up-date AND DIRECTV so I can watch TV channels on my computer) and each time I get a caution symbol and it says that the software cannot be opened by Safari BECAUSE it was not from the App Store.  What do I need to be able to install these apps?

    Barry Hemphill,
    Close! System preferences>Security & Privacy>General tab:
    Clinton

  • [WRT45G] Can't update firmware and other problems

    Nevermind. I'm buying a different brand since rather than getting any help, I get my post censored because I mentioned that I've had problems with other Linksys routers.
    Thanks for nothing Linksys.Message Edited by Samutz on 08-27-2006 09:13 AM

    You need to update the information regarding what Mac this is and what version of OS X you're running.
    You show a PB G4, which won't run the Mac App Store.

  • I activated home sharing but after syncing, the cd's Tunes which I had burned on my PC, did not share to my other devices but instead the cloud symbol has an error message next to each song not purchased through iTunes.

    I activated iTunes Match but the songs in my iTunes library that were not purchased through iTunes did not share to my other devices. instead there is a cloud with an exclaimation point nnext to eahc one and it says errror when you mouse over the cloud.  How do I get these songs to share on iTuens Match?

    Well, now I feel like a real dope. I restarted iTunes (can't believe I didn't do that before) and now the TV's see the share, and the iPhone see it too (I assume the iPad sees it but I have not checked yet).

  • IWork upgrade when not purchased originally from App Store?

    I have iWork purchased originally on a disc from BestBuy in 2011 with my MBP.  Now when I try to upgrade to the new Pages, Numbers and Keynote, it tells me that they were not purchased in the App store, so I would have to buy them.  Is this true?  I do already own them, why should it matter WHERE I purchased them?
    Oops.  Didn't realize this was in iOS.  Should not be.  I don't think I can move it.

    Is working now

  • I have numerous music movie clips that I have not purchased through iTunes, can I stream these "home" movies to apple TV? And if this is not possible, is there another complete program available that I can purchase to have my music movie clips stream to a

    I have numerous music movie clips that I have not purchased through iTunes, Is it possible to stream these "home" movies using iTunes to apple TV?
    And if iTunes will not allow it, is there another complete program available that I can purchase to have my music movie clips stream to a TV and/or another computer?
    Any help would be appreciated. Thanks

    Thanks, Winston C, I've actually tried everything you suggested. I'm thinking now that the Home Sharing problem likely is related to Bonjour--I've seen several people mention this with similar (but not identical) problems. The solution that seems to work for some people is to uninstall and reinstall Bonjour. Frankly, I don't want to go through the trouble given that the iOS 7 release is imminent.
    One thing that I haven't tried is resetting the ATV to factory settings. I'll give that whirl.
    Thanks for your advice!

  • I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. Pls advise.

    I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?

    Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?

  • Iphoto won't down load because My mac is a lion 10.75 I need 10.10?how do I download iPhoto, and other apps that won't download?

    iPhoto app won't down load because My mac is a lion 10.7.5 I need 10.10 ? how do I download iPhoto, and other apps that won't download? They were uninstalled by mackeeper (with me as an unwitting accomplice Thanks
    I've reinstalled lion os 10.7.5 and got the app store app back.
    Even though iPhoto etc are purchased by me in app store, theres no way they'll download.

    then
    reinstall from the original source
    Could be
    1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
    or
    2 - the iLife DVD that you purchased
    or
    3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
    LN

  • Some programs do not run: update software, mac App Store, Calendar, ibooks.V the same time, the program iTunes, iPhoto and other work normally. What to do?

    Some programs do not run: update software, mac App Store, Calendar, ibooks.V the same time, the program iTunes, iPhoto and other work normally. What to do?

    Hello JohnnyChin95,
    You absolutely can just reinstall OS X Mavericks without having to erase and install. The steps to do that are almost the same as the only thing you do differently is that you do not go to Disk Utility to erase the drive. Just go to the Reinstall OS X option and pick your Hard Drive and follow the on screen instructions to get it going. Check out the article below for the step by step process. 
    OS X Mavericks: Reinstall OS X
    http://support.apple.com/kb/PH13871
    Regards,
    -Norm G.  

Maybe you are looking for

  • HT3986 i get a black screen during windows 7 installation on bootcamp 5.0.1

    i get a black screen during windows 7 installation on bootcamp 5.0.1 , it wont install

  • Is Airport Utility the only way to communicate with the Airport Extreme?

    For example on the other routers, you can access the admin control panel by typing 192.168.1.1 in the web browser. Is there a different IP address for this router? How can I get access to the advanced admin settings on a Windows computer (or Mac for

  • MB_MIGO_BADI:Conditional New Header Tab

    Hi Experts ,   I am  writting a BADI for MIGO transaction using mb_migo_badi .I have added one new tab in PBO_Header Method .   User will input something in the field in new tab field , based on that some calculation will be there and result will be

  • GRAPHIC TAB not working in t-code SOLAR01

    Hi All, Am trying to a create a notification in transaction SOLAR01. Am trying to access the GRAPHIC tab. But the page wont come up. Is there are settings that i need to be changing or are there any need of any additional authorization required? Plea

  • Mail is rejecting password

    Hi everyone, I tried to sign on to my Mail account (which has worked before today) and is not letting me sign on saying that the POP account will not accept the password. It's my alma mater's account and I signed on through the web-based service and