Can't update iPod 5th gen to iOS 7.0.4

y son received an iPod 5th gen for Christmas but it hasn't been updated so it is using the 6.1.3 version. My MacBook and the iPod itself won't update, any ideas on how to fix this please?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

Similar Messages

  • I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    After restoring to factory settings/new iPod you will then have to restore from backup
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT4623 I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do???

    I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do??? If possible, I would also like to keep all of my data.

    Maybe this will help:
    Troubleshooting
    As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

  • Updated Ipod 4th gen to iOS 6.1.3

    I updated my Ipod 4th gen to iOS 6.1.3 but after the installing the new iOs my ipod stopped working. Now, it's just showing/blinking the apple logo. Help! What happened?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • How do I update ipod 4th gen to ios 7 to use aple tv?

    Received an aple tv device for christmas.  It says it can be used with ipod 4th gen or laterf but I can't update the ios on the ipod to ios7.  Please help!

    Apple TV only works with bluetooth keyboards, the pairing with IOS is only for setup purposes and requires 5th gen iPod Touch anyway.
    You can use basic airplay to stream content through apps (if the developer has enabled it)
    Use AirPlay to wirelessly stream content from your iPhone, iPad, or iPod touch - Apple Support

  • Trying to update ipod 5th gen..got it downloaded but now it wont install and some of the apps wont open now..im stumped

    trying to update ipod touch 5th gen..it got downloaded but it wont install and now some of the apps wont open..im stumped

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • Update ipod 4th gen from ios 6 to 8

    i have a 4th gen. ipod touch refurbihed and I want to update the operating system from ios 6,how?

    It can't be updated past 6.1.6.
    (125871)

  • How can I play gmes on ipod 5th gen with ios 7?

    When I open up games center, it gives me a list of games that I have, but there is no way to play them. I have searched the manuals and videos and found no mention of this. Am I just missing something?

    lllaass wrote:
    A.wolf6, just wondering what you expected to add by posting the same answer as the last two repliers but 14 days later.
    I'm sorry for posting so much later but I was looking for something else and happened to see this question.  Since I've seen some discussions go on for months I didn't realize there was a time limit for posting a reply.
    I don't know if you read the first two replies but they both said it wasn't possible to do what the person wanted to do.  They want to launch a game from Game Center and the other two replies said they can only open games by using the icon for the game itself.  That's not true and I just wanted to let them know.  I have only used iPad and iPhone though so I apologize if my suggestion doesn't work for the iPod but my answer was totally different from the first two replies.
    I rarely post anything and only post if I think what I have to offer may be helpful to someone.  People like you are the reason I don't usually even bother with these forums.  At least my post was relevent to the subject and not just a juvenile jab at a random person, why would you take the time to type that?  Even if my answer was the same as the first two, why did it make you so angry that I posted it 14 days later?  Maybe I am just a level 1 and you're way up there at level 10 but that doesn't mean you need to be obnoxious.  It sounds like you woke up in a bad mood--I really hope your day gets better!

  • Error -1 while updating iPod 2nd Gen to iOS 2.2 to 4.2

    Hi All,
    I had 2nd gen ipod touch and it had some touch screen problem. I went to apple and paid 99$ for replacement as my ipod touch was out of warranty.
    Came home plugged in the touch, itunes asked me to update to iOS 4.2. Currently I am having iOS 2.2 on the touch.
    When I tried to update, itunes downloaded the file, extracted it and threw me an error "ipod could not be restored. An unknown error occurred (-1)"
    I have tried all the steps found on apple sites but nothing seems to be working for me
    I tried steps like, updating itunes to latest version, Mac OS updates, restarting...
    uninstalling the s/w which are used to jailbreak some of my prev ios devices etc.,
    please help me
    Regards
    -Hari

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. That seems to be your case. ake an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Updated Ipod 4th Gen to IOS 6 but now Itunes tells me to restore Ipod and that data could be lost should i restore, it will not let me do anything until i restore

    I have an Ipod 4th Generation just now updated to IOS 6 thru Itunes, says update complete but now it tells me to restore the Ipod and data would be lost. I can not do anything till I restore Ipod and I am worried about losing games, music and other apps. Do I restore Ipod and will I lose games and music?

    Do you have a current backup of the content of your iPod? If not restoring will remove Apps and their data. The Apps can be replaced at no charge but the data will be lost.
    What is the exact message that you are seeing?

  • My ipod 5th gen w/ ios 8 completely turned off and wont turn on.

    since my home button doesn't work i cannot press the start/sleep button and the home button at the same time to turn it on. what do i do??? i tried charging it and connecting it to my mac but nothing pops up! its going to be 2 years that i have this ipod, these things shouldn't e happening to it since its fairly new.
    thanks to whoever can help!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                                              

  • IPod 5th Gen Won't Connect to Chargers

    So I've had my iPod 5th gen with iOS 7.1.2 for a little over a year now, and recently I noticed it wouldn't connect to any chargers I had. I went online and bought a brand new lightning cable to find that that would not work either. Then I read about cleaning my charger port to get dust out, and I did that getting large amounts of debris out of there with a toothpick, but it still will not charge properly. The only way I can get my iPod to charge is to bend the cable (even the brand new one) in a certain direction. Can anyone help me?

    DIM/GRAY
    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • My iPod 5th gen is not turning on after iOS 8 update!

    My iPod 5th gen is not turning on after iOS 8 update! Before this all happened, I noticed that my apps crashed unexpectedly, it was laggy, and it decides to reset on its own at times. I CAN'T charge or plug it into my computer. Also, my home button is sunk in but my sleep/wake button at the top is most definitely not. I know my iPod was not running out of battery and I did not even power it off. I am very disappointed but I really need it to turn on =/

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                          
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I updated my ipod touch 5th gen to iOS 8.2 and left it but when i got back it was in recovery mode with a red iTunes logo and i plugged it into my computer to reset my ipod and it wouldn't do it what do i do?

    I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT3204 I can't download apps to my ipod 5th gen - ever since I updated to the ios7.4 :(  Please help!

    Hi ~ 
    I recently upgraded to the ios 7.04 and ever since I am unable to download apps to my ipod (5th gen).
    The new apps show up in my itunes library but they will not download onto my ipod.
    I feel as though I have tried everything.
    Please help with whatever tips you may have for me!
    Thank you!

    I had to do a quick check, thanks! Here are a few I think should be working:
    Temple Run
    Sunday Lawn
    Where's my Water
    Dora Dress up
    Dora ABC
    Spy Mouse
    Super Why
    Spongebob Marbles
    Some other apps say iOS 4+ but don't list the iPod Touch 2nd gen in the description, so I'm guessing they just don't work no matter the OS. However, the apps listed above say OS 3+ and just say ipod touch, so I think they should work. I'm running iTunes 10.3 but not the most recent release, and am updating as I type just in case that's the problem. Thanks for any help or advice!

Maybe you are looking for