Can't update iPod an unknown error has occured (-50)

I don't know how to fix this problem. I get it when I'm trying to load videos onto my iPod. Please help someone
-KellyinIndy

I figured it out!!! I just took iTunes off and reloaded it and now I don't get that problem anymore!

Similar Messages

  • The iPod " " could not be updated. An unknown error has occurred (1417).

    This is what saved my day... I copied this from a longer reply.
    "Try this: I got error 1417. The iPod "Dan's iPod" could not be updated. An unknown error has occurred (1417).
    1)Plug in your iPod and wait for iTunes to tell you an update for it is available
    2)Click the Install button on that dialog and keep an eye on your iPod
    3)When your iPod screen switches from the flashing "Do Not Disconnect" message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
    4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
    5)That's it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status."
    The only thing I would add, restart your computer with the IPOD left connected. When it starts back up you are set.

    Does this article contain anything useful?
    (31939)

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPhone "could not be updated. An unknown error has occurred. (3194)"

    So I have a Verizon iPhone 4 running iOS 4.2.7  iTunes has dowloaded 4.2.8, but when I tell it to update the iPhone, it starts and then tells me the iPhone "could not be updated. An unknown error has occurred. (3194)"  Any thoughts?  Thanks.  Same thing happens with my iPad 3G, btw.

    Here is an article about this issue: Update and restore alert messages on iPhone, iPad, and iPod touch
    The instructions for troubleshooting are quite extensive so it is better if you see them directly in there.

  • IPad "could not be updated. An unknown error has occurred. (3194)"

    So I have a first generation iPad 3G running iOS 4.3.2.  iTunes has dowloaded 4.3.3, but when I tell it to update the iPad, it starts and then tells me the iPad "could not be updated. An unknown error has occurred. (3194)"  Any thoughts?  Thanks.  Same thing happens with my Verizon iPhone 4, btw.

    So:
    I turned off firewall and magic happened! All is well with my iOS 5

  • Can't Download Apps - Says 'Unknown Error has occurred(2001).'

    I want to get a free app and every time I try to get a free or paid app, it gives me this crap:
    *We could not complete your iTunes store request. An unknown error occurred (2001).*
    There was an error in the iTunes Store. Please try again later.
    Any possible way to fix this?
    Thanks!
    Message was edited by: JMJvoltage

    I had the same error. I found a solution on another forum that helped me.
    Click on "sign in" at the top right of iTunes store
    Fill in all the info and agree to the terms
    Now it should work
    I believe I perviously got the error because I mistakenly tried to download apps without having even signed in to iTunes properly.
    The post I found is here:
    http://forums.macnn.com/82/applications/403401/itunes-gives-unknown-error-2001-u pon/

  • Keep getting error 1611 cannot update ipod as unexpected error has occured ??

    i keep trying to update but keep getting this error , have turned off mcaffe firewall to update but still wont update . getting really frustrating this is ! help >>

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • The ipod cannot be updated. An unknown error has occured (-50)

    Every time I try to put music or any other things on my ipod, it says that it cannot be updated. I also cannot take any music off my ipod. Thank you, please help!!

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • Genius Results Can't Be Updated Now. Unknown Error has Occurred. (4010)

    I have all my music stored on a NAS drive. Access to the NAS is through a wired network. (no wireless).
    I just upgraded to iTunes 8, tried running Genius and I get the above error. All the time.
    Anyone have any ideas how to fix this?

    I figured this out by the way. Try looking for something like the following in the file iTunes Music Library.XML
    or try looking for one of the characters.
    <string>ï¿¾ä €æ¤€ç€€â´€ä €æ¼€ç€€</string>
    You'll find other data associated to that info, like the song location etc. Use that to find the offending file in iTunes.
    The XML validator didn't really help me because, while it said there was an invalid character, it didn't tell me where.
    By luck, I remembered the location of this particular file. It was the last item in the Genre table in iTunes Library. So I renamed the file in iTunes and re-ran connecting to Genius, this worked for both my MAC and Windows box.
    I have a screen shot as well, which I sent to Apple Support.
    Apple Support contacted me a couple of days ago and asked for my Genius ID. They just told me to wait to see if there was a fix. They knew about the fixes available in the forums. They didn't say anything definitive about fixing the issue, just to wait a couple of days and see what happens.
    You can get the Genius ID by holding down the CTRL key and then go to 'About iTunes' on the menu. You'll see stuff scrolling, to pause, hit the space bar.
    Message was edited by: mjrblood

  • HT1386 I tunes could not connect to this Ipod an unknown error has occured (0xE80000068)

    Trying to sync Ipod to new computer keep geting the above message

    see this link :
    http://support.apple.com/kb/TS3221

  • TS3221 when I got back from my vacation i had connected my ipod touch 4g to my itunes 10.6.3 and it said itunes could not connect to this ipod an unknown error has occurred  0xE8000012 and im on 5.1.1 plz answer quickly

    and i cant restore because my music and stuff are not on itune because i restored my computer

    Turn your iPhone to a DFU mode and restore it

  • An unknown error has occurred (3194)

    Hi,
    I have an issuse with  my iPhone 3Gs. The firmware of my iPhone was 4.2.1 and I updated it to (iOS 4.3) easily, but when I try to update it to (iOS 4.3.1) this message appears : "The iPhone "Bassim" could not be updated. An unknown error has occurred (3194)".
    Any help?

    Here is an article about this issue: Update and restore alert messages on iPhone, iPad, and iPod touch
    The instructions for troubleshooting are quite extensive so it is better if you see them directly in there.

  • Ipod cannot be updated, an unknown error has occurred. (-48)

    I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
    So my questions are:
    1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
    2) What could be causing this message?
    3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
    Any help is appreciated.

    Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
    http://docs.info.apple.com/article.html?artnum=60983
    Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
    Best wishes!
    CG

  • The ipod "name" cannot be updated, an unknown error has occurred (-48)

    a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
    the ipod "name" cannot be updated, an unknown error has occurred (-48)
    this is what keeps appearing on my i-tunes everytime i try to transfer songs to my ipod vid. the weird thing is that when i drag and drop songs from i-tunes to the ipod icon, it says its updating. but when its all done, not a single song appears on my ipod. and it also said something like "cannot be restored" and "ipod service error" on the ipod updater. i've tried on both computer and laptop and am experiencing the same problem. as of now, my ipod is working but it's just all empty. could anyone help? im so frustrated coz this is the second ipod i've purchased since the last one that broke down. thanks.

    k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.

  • Yosemite latest update has broken yahoo email from mail.app. Emails won't collect or send. Tried deleting the yahoo account, now I can't re-add it - "an unknown error has occurred"

    Did the latest update to Yosemite last night. All day my mail has played up. Either it won't collect email from IMAP for long periods, or sent emails would just sit in outbox then send them periodically.
    I've now tried deleting and re adding the account. But it won't re add correctly - I either get "an unknown error has occurred" when I try and add it as a "Yahoo" account, and if I try adding it as "other email account" it syncs up around 300 email messages and then won't work.
    Please help, email is a vital cog in my day to day Mac use.
    Thanks

    This worked for me for my Yahoo.
    http://osxdaily.com/2014/10/28/fix-mail-smtp-sending-errors-os-x-mac/
    Good luck

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