Can't update itunes or even remove it to reinstall as computer can't locate "itunes.msi" file.......help

Each time I open itunes, I'm informed there is an update available but every time I try to update I encounter a problem with a missing file, "itunes.msi". I've even tried to delete itunes completely and reinstall from apple website and same problem occurs. HELP!!!

Hello, mdougl10.
Here is the article that shows you how to remove iTunes and all of it's components when receiving the error "The feature you are trying to use is on a network resource that is unavailable".  Once all components are uninstalled as outlined in the second article, you should be able to install iTunes again. 
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Cheers,
Jason H. 

Similar Messages

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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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    hey ppl
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    see these for help
    http://support.apple.com/kb/HT1925
    http://support.apple.com/kb/HT1923
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    I am trying to update itune and am geting canot find Update'itunes.msi  I have tried to locate the file and cannot  wit th phone upgraded to ios6 i canno cnnec it to itunes   How can i solve this issue?
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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am really angry that I get this message every time I try to update Itunes.  "The File 'C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi' is not a valid installation package for the product itunes.  Tr

    I am really angry that I get this message every time I try to update Itunes.
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    “The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes.  Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
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    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
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    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
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  • I can't install or uninstall itunes.  Says the iTunes.msi file is not a valid file.  My iTunes started acting odd after having the Windows XP virus.  I got ride of the virus, but then the repercussion of having it have wrecked havoc.

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    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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