Can't Update Kuler panel

I'm signed in to the Creative Cloud. My internet connection is functioning fine. I've tried resetting my prefrences but I continue to get the attached error. The last time I was able to update my Kuler palletes in Illustrator was September of 2014. Why?

hf,
You may try to You may try to Move the folder (follow the link with that name). That is more thorough than just deleting the main preferences file, and reversible, and less disruptive then reinstalling.
I hope less will do, but if you end up having to reinstall, you should do it the full three step way (otherwise strange things may linger):
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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