Can't update Lumia 620

I have Preview for Developers installed which updated me to 8.1.  Now I'd like to revert so I can use the regular update process.  I'm tried the Nokia Recovery Tool, which downloaded the update file, but then claims a 0x80131500 error and that the phone needs to be recovered.  In fact, the phone is just fine.  No need to recover it -- the tool just won't do it's thing.  It's a 620 (RM-846_apac_indonesia_217) running 3056.40000.1404.0003 firmware.  Is this just somehow unsupported, even though it tries?
Thanks!

It responds just fine though!  That's the thing.  It reports a locked up phone that needs to be restored, but meanwhile the phone is fine.  When the process starts, the phone shows the NOKIA bootloader, then it reboots and the restore app says to unlock it.  It just never actually changes anything on the phone.

Similar Messages

  • No amber update lumia 620

    no amber till now.
    can someone answer me some questions?
    my firmware revision no. is 1030.6407.1308.0001.
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    is the update is carrier specific in India?
    my mobile operator-000-IN
    manufacture name-RM-846_im_india_233
    confi ID-146943
    will my phone get amber update in next 2-3 months?

    Strange on Amber Update information page , they are saying that Amber is now available for Lumia 620 in India
    India Product Description Latest version Lumia Amber update Lumia 520 Country variant 3046.0000.1329.2001 Available Lumia 620 Country variant 3046.0000.1329.2001 Available Lumia 720 Country variant 3046.0000.1334.0001 Available Lumia 820 Country variant 3047.0000.1326.2001 Available Lumia 920 Country variant 3047.0000.1326.2009 Available
    you can check it here  http://www.nokia.com/global/support/software-update/wp8-software-update/wp8-availability-in-asia-pac...
    a Kudo will be appreciated
    Covering the Best Nokia has to Offer @
    http://www.senseapplied.com
    If you like the Solution a Kudo will be appreciated

  • Re: no amber update lumia 620

    If you have not received amber update, first check your firmware version which should not be at 0001.
    As today my handset received update for firmware 0002 and now I saw amber update.
    So, just wait for you handset to be updated to firmware version 0002 through OTA and then you will get AMBER update.
    You can also escalate if you havenot received the update.
    Moderator's note: We have amended the subject as the post was moved to the appropriate board.

    today i got a update of  firmware from 1030.6407.1308.0001 to 1030.6407.1308.002..in  morning..
    confi Id also changed to 249100 from 146943..
    after that i got the amber update....
    Glance, Data Sense, Sms & call filter, touch sensitivity..lol
    L620 form         Kolkata

  • Unable to update Lumia 620 updates

    In my Lumia unable to update amber update. When I check software update, its showing your phone is updated . Please tell me how to update

    You cant update if your carrier has not approved it or its not available in your region.
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Lumia 620 how to get update

    Web link showing cyan update for Lumia 620 is available in India, but my mobile showing its up to date.
    I am still in black update,not getting cyan update.

    You will get it but I guess its rolling out bit by bit. However I haven't verified this, but take a look at this thread: http://discussions.nokia.com/t5/Software-Updates/lumia-620-cyan-update/td-p/2890989 Though it seems to be some disadvantages it might be the thing for you if you can't hol your breath,
    If I were you, I would wait. It's not like this update will change the world

  • Can the lumia 620 be updated to 10.0 version from ...

    Can the lumia 620 be updated to 10.0 version from 8.1  in future?
    If yes by when?

    yes, when released
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Problem in updating my Lumia 620 to black

    Hi,
    Black update is available in my country for Lumia 620. But my phone is not getting black update. Whenever I check for update it says your phone is up to date.

    @rdg4444  your phone is a Malaysia variant and after checking Availability in Asia Pacific, I can see that the 620 black update is not in distribution yet for Malaysia variant. The "Coming Soon" in availability page means that it's approved and will be in distribution in a few days.

  • Problem with the Update Nokia Lumia 620

    The update was initialized on my Nokia Lumia 620 that I bought yesterday. When it started the phone was connected to WiFi. However, after 10 minutes I thought it stuck so I put the battery out and in again. But the update started again. The WiFi was still on. I waited an hour but nothing happened so again I put the battery out and in. Later the WiFi connection was shut down and the update still going. Later I tried to put the battery out and in all over again. I left the phone for the night, it lost all the battery so I plugged the charger in it and then the update started again! I have the 3G internet purchased, so when it's not on WiFi then it should be working. So my question is if the update is really going on (since 4am, that is almost 4 hours till now) or is something wrong. How long can it take on 3G in the situation I described? Will it ever end or should I go and return it to the service for them to fix it? Please help me! It's really urgent!

    Update is possible thru' WiFi only.. It may take in excess of an hour for the whole update process to complete ..so once you start it (thru' WiFi) just leave it .. Don't go on removing the battery all the time ...Keep the phone on charging when you update. Additionally you may have settings-->WiFi--advanced ..and select 'Keep WiFi on when screen times out..' .
    If you still get the problem visit Nokia Care to get it updated. 

  • Windows 8.1 update for Lumia 620

    When can we get Windows 8.1 update for Lumia 620 in India?
    Solved!
    Go to Solution.

    Once it's available which, as extensively and widely announced, will be somewhere 3rd quarter of this year.
    Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

  • Lumia black update for 620

    When its going to approve to roll out in India? Since its very much eager to taste it as soon as possible..
    Solved!
    Go to Solution.

    Dear Nokia,
    it´s unbelievably wait for your Updates 2 months. Do you know,  that we live in 21st century??? What´s your marketing strategy?? Sorting updates by your models, strategy partners or you want to satisfy all your consumers with support and possibility to buy more your models??
    New OS WP 8.1 is slowly coming and you can´t manage your updates and upgrades in time!!! How you can receive back classiffication of all your models?? Or you can´t do that? So, than you sell only models with support you can seriously manage!!!
    How do you participate with Microsoft??? Your updates and Microsoft updates will come separatelly?? Waiting for Microsoft updates 2 months and sequentialy for Nokia´s 3 or more months??
    Do you know sentence "Time is money"???
    Thank you for your lessons of marketing strategy in 21st century. I´m still waiting for your updates with my little usual Nokia Lumia 620 :-)
    Petr

  • Update queries (Lumia 620 Black Update)

    Hi guys, I was wondering if anyone on here knew how long it should take between the update geting to the carrier and them pasiing on the update to the consumers?
    I ask because mysef and others  are STILL without the Update 3/Black update for the 620 ( in the UK), and are increasingly becoming annoyed (putting it lightly - don't want to get banned from the forum already) at this fact, especially since we know it is the carriers fault (I won't name and shame the carrier since it's in the link!)
    http://community.virginmedia.com/t5/Mobile-Blackberry-Windows-and/Nokia-Lumia-620-Black-Update/td-p/...
    The link above shows the interactions that have been made between those of us waiting for the update, and those at my carrier. In short, on the 2nd April, the foum dudes passed it on to those who deal with the updates. 8 days later (10th April, 3 weeks ago), the next reply was that they were in the latter stages of testing, and should be out "within the next few weeks". There have been NO updates since, hint the fact we are getting increasingly annoyed.
    Surely, the fact they claim they were in the latter stages of testing 3 weeks ago mean we should have the update by now, especially since all other 620's in the UK had the update in March.

    Abi99 wrote:
    Did you try the Nokia Software Recovery Tool already? There, what is your 7-letter code (product code)? The same code is printed on the label of your phone. That code determines your firmware variant which determines your current version. We can check together if you have the latest version, only with that code.
    This link provided does not get anywhere for me - just takes me to the Nokia page, saying:
    We couldn’t find that page
    Sorry about that. Try one of these links to find what you need...

  • Lumia 620 Lumia Black Update

    Why can't I update my Lumia 620 from Windows 8.0 to Lumia Black? When I try to manually check for updates, it says my phone is up to date... And it obviously isn't. I bought the phone in Libya, but I'm using mobile services from a Serbian provider. The Black update for Lumia 620 is supposedly available in both countries, and I have enough storage for the update, more than 3.5 GB - I have even tried doing a hard reset, but my phone still says that the system is up to date. Help!

    Did you try the Nokia Software Recovery Tool already? There in that tool, what is your Nokia Product Code? Does that code match the one which is printed on the label of your phone (seven characters)? The Nokia Product Code determines your firmware variant which determines your current version. We can check together, only with this code!

  • Lumia 620 black update

    I have conected my lumia 620 with wifi and black update is also released for my phone but it can not be downloaded there is written downloading 0% and not going up why ???
    i am trying from one week but i could not download the update...

    Does this help?

  • Lumia 620: bluetooth problems since Black update

    My Lumia 620 did pair correctly with my car via bluetooth. This is a Citroen C5 with NaviDrive 3D system.
    However, since the Black update I have the following problems:
    1) I can successfully pair the 620 once, but it does not reconnect after that.
    2) When I try to switch-off bluetooth after a unsuccessful pairing trial, it does not switch-off completely: the small dots in the screen upper area keep on running and the bluetooth switch stays greyed-out.
    3) When I switch-off the phone completely in this situation it often reboots instantly.
    Is someone else recognising these issues?

    Thanks for the update, @NL620NL. We can't comment yet if this issue will be addressed by the Lumia Cyan WP 8.1 update, though SW updates are released to fix reported bugs and improve the features of the phone's OS. If resetting the phone didn't work, try restoring its software using the Nokia Software Recovery Tool. See this link: Nokia Software Recovery Tool. The link for the recovery app will lead you to the Nokia UK website. Best to search it in the local Nokia support page: Way Finder - Nokia.
    Note that this will wipe out all your phone's data, so making a backup is highly advised. Check this link for the steps on backing up your files: Nokia Lumia 620 - Back up and restore data on your phone.
    Let us know how it will go. 

  • Lumia 620 Black Update, availability in Africa!

    I have the Lumia 620. I have been waiting for the Black update since the rollout started. I have the phone that is the only one amongst all the other phones, based on the network provider I am using, that is still waiting for availability. My phone has been acting up, I am beginning to see problems arise. I mentioned this to one of Nokia's employees and I was told it could be due to I do not have the update. Therefore problem can't be within my fault per se. This is just one of many emails. Any communication would be appreciated.
    #LumiaHero
    https://twitter.com/_kylelyle
    http://t.co/oOMk2BmMFv

    Did you try the Nokia Software Recovery Tool already? There, what is your 7-letter code (product code)? That code determines your firmware variant which determines your current version. Then we can check together if you have the latest version.

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