Can't update my apps
Hi,
I can't update my apps.
In the Updates tab, it always shows that all my apps are up to date...
http://i.imgur.com/4xz07.jpg
But in the Purchased tab, that is not the case...
http://i.imgur.com/g90ln.jpg
Plus, I know there are updates available because I have received emails from the developers telling me so.
Clicking "update" on any given app in the Purchased tab induces an alert saying that I need to sign in to the account the apps were purchased in but offers no way to sign in. I already am signed into that account (that's how I can see apps in the purchased tab).
I have tried signing out and back in, throwing out the macappstore preferences and signing back in, throwing away the whole app and preferences and recovering the app from a very old Time Machine Backup and signing back in. Nothing changes the situation.
Has anyone else experienced this? Does anyone have any ideas?
Thanks!
This appears to be a common error with MacBooks Air. If you Google search on the wording of the error code you will find posts in forums all over the Internet, and everyone that I have seen is a MacBook Air. And they also seem to have in common that a number of them had been recently worked on by Apple Geniuses at Apple Stores.
The most useful info in resolving the issue is that the image Apple Geniuses are using to format MBA HDDs has a bad .plist file.
To resolve the issue for most folks;
1. Go to Sys Prefs/Network and note your Network configuration. Then remove all network adapters.
2. Trash the file /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
3. Restart
4. Go to SYs Prefs/Network and restore the network adapters and configure your Network settings again.
The Mac App Store should now work properly.
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You can't, all content is tied to the account that bought/downloaded it, so only that account will be able to download updates to its apps.
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What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
How can I update my App Store payment details
How can I update my App Store payment details
On your iPad you can tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or you can do it via your computer's iTunes by logging into your account by going into the Store > View Account menu option, and on your account's details page there should also be a payment link.
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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
help me my apps won't update when i opened the app store and tap updates nothing shows up i can't update my apps.
The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
iTunes: About iOS backups
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Please help me figure out why I can't update my apps or get new ones...Thanks. I recently cancelled my mobile me account and a lot of strange and frustrating changes have taken place
I thought I finally found the answer in post https://discussions.apple.com/message/10843915#10843915
I deviated from the instructions by manually deleting all my contacts while in Mobile Me before trying the forced update because it hadn't worked in the past to force transfer the addresses. I thought starting with a clean slate might be a step ahead. Now that clean slate seems permanent.
The gutsy move was to make Mobile Me download the empty address book into my MacPro. My address book went empty until I restored it through the archive I'd saved. It proved the computer and Mobile Me are communicating since it wiped out my address book on my desktop. I restored everything by importing the archive back into the address book. Thankfully that part is fine.
What is not working is for me to get ANY addresses to move back to Mobile Me despite repeated attempts at changing the reset action through the advanced selection of Mobile Me in System Preferences. I've unselected syncing and restarted the computer. I've signed out of MM and signed back in. I've closed the browser and opened it fresh again. I've closed and opened Address Book on the computer. None of those actions make a whit of difference. Mobile Me contacts remains empty when I tell it to replace MM with the contents of my AB on my MacPro.
I see under the gear there is an ability to import vCards. Is there any way to do a batch import? I have almost 700 addresses separated into more than a dozen groups. It will be a mighty tedious process to import them one by one.
No, iCloud is not an option. My computer is one version too old to upgrade to Lion.
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