Can't update my billing info.

I need my subscription back up and running, and cannot connect with anyone at Adobe to make it happen. I try to update on the website and it won't accept my joining. I need this to be restored today. Thank you.

I still have not recieved a response and have no idea how to continue my 1-year subscription at the $29.99/month price. I can't update my billing info and have not been able for quite some time. Is there any other way to contact Adobe to rectify this situation?

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TS1646 I Have tried to update my credit card info several times in the last 4 months and i have been unsuccessful in being able to update my billing info, how can i get this fixed?

In the last four months i have attempted to update my billing info, it says my billing information does not match despite verifying it several times with the bank. I walked into an Apple store hoping they would be able to magically fix it, but they were unsuccessful at it as well. I was asked to call into and speak to someone in support but they just ended up sending me to a website so that i would have to explain my situation again. I need help fixing this please!

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

Hi can someone help me. I am trying to update a free app and Im receiving an error message that my purchase is declined bec of my billing info. I already updated my billing info tried it again to no avail

Hi can someone help me. I am trying to update a free app and Im receiving an error message that my purchase is declined bec of my billing info. I already updated my billing info tried it again to no avail

It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
You can get it here:
http://gimp-print.sourceforge.net/
You can download the latest version from here:
http://sourceforge.net/projects/gimp-print/
Have you downloaded the recent Apple update to Epson drivers?
http://support.apple.com/kb/DL1398

I can't able to update my billing info with my current credit card number and country.

I can't able to update my billing info with my current credit card number and country. Please help me out. Thanks!

For iOS devices and your Mac, instructions here > iTunes Store: Changing account information
Make sure you have the correct country selected.
On iOS tap Settings > Genearl > International > Region Format
To change the country in the Mac App Store, click the round flag icon bottom right corner of the App Store window.

Please help! My iPad isn't downloading any apps. When I try to down load a free app it prompts me too update my billing info. I update my billing info and it say invalid! It just starting doing this about two days ago . Can some one help! Thx

My ipad2 isn't allowing me to download any apps. When I try to download a app it prompts me too update my billing info. I did that and it said invalid security code for my credit card. It just started this two days ago, before I had no problems. Please help my apple friends

See Here > http://support.apple.com/kb/TS1646

Im trying to update my billing info but apple wont accept my debit card

I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
http://www.apple.com/emea/support/itunes/contact.html
Regards.

How do I update my billing info to resume subscription?

Please help me- I have a very specific problem. I have been trying to get answers for months but no one has helped me. I am at my wits end and I reallly need my creative cloud back right now. I have left work an hour early to ring customer serive. I have been on hold for 55 minutes and I am also waiting to 'chat' to someone and I am also asking for help on here.
Please please please somebody help me.
I purchased creative cloud on 29th March 2013- student edition- one year. I bought it when there was an offer on for a reduced monthly price. I have been paying £15.88 a month on 29th of each month, I then recieved an email on 30th September 2013 saying 'your account has been suspended' and 'please update your payment info'. I did not see this straight away.
I then received an email on 4th October 2013 saying that attackers had entered the Adobe network and my password had been reset, etc.
I tried to ring Adobe several times to ask what to do but I could not get through to anyone.
I then recieved another email on 20th October 2013 saying my membership had been suspendded and I needed to update my payment information.
I STILL did not update my payment information as I had been informed that my account had been attacked so I did not want to enter any new payment information until I knew if it was Adobe asking and not the hackers (as the Adobe website warned of email fishing asking for details).
My father- whose bank card was paying for my subscription- then recieved an email on 23/10/13 saying that the hackers may have accessed his bank information. He rang his bank to make sure things were OK and they said they would keep an eye on things. VERY WORRYING OBVIOUSLY!
I then recieved an email on 29th )ctober 2013 saying my adobe membership would soon expire- 'on 29th September 2013' and that I needed to update my billing information. For one thing this did not make sense and STILL no one had answered the phone so I could find out what was happened.
On 18/11/13 I gave up and braved going on my account- I reset my password. I did not update my billing info obviously as STILL no one told me what was going on. Eventually I got hold of someone- they were very unhelpful and did not know what had happened. I was put on hold several times but I was not helped in the slightest. I was then referred to another phone number which did not work and I beleive was for the US. Then Adobe said that they had closed their phoneline and online chat. So I had no way of knowing what to do. No one replied to my question on a forum.
(by the way I just hung up the phone after being on hold for one hour and ten minutes)!!!
I did not have the chance to speak to anyone for a long time until last week, then no one answered the phone and the phone line is only open mon-fri 9-5 when I work!! Like everyone else?!!! On Saturday 7th December I talked to two people on chat- one of them (Devika- chat reference no. 0212030953) said that I could resume my subscription, from the point I left off, at the same rate of £15.88 a month, despite it being past the 30 day trial period (because of all the reasons above!!) and that if I update my payment details this would happen straight away. I tried to do this but there was no option to update my payment information on my account. So she told me to ring customer service and quote this number.
As I said- I rang customer service after I left work an hour early to do so- no one answered. I am trying to 'chat' to someone right now. But I fear they will not be able to help me either. I REALLY need my Adobe back up and running again as I am working at A WALLPAPER DESIGNER COMPANY!! I NEED TO USE THE PRODUCT I PURCHASED!
I have never in my life been so disatissfied with customer service. I have been seriously let down.
PLEASE SOMEBODY HELP ME

We are fellow users on here, you're not talking to iTunes Support or Apple.
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPad then you can tap on your id in Settings > iTunes & App Store and select 'View Apple ID' on the popup - that alos also give a payment information link on your account's page.

HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password. I have tried to reset the password, update the billing info and it still won't let me make any purchases.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

We were unable to authorize your payment card for this purchase. Please update your billing info.

we were unable to authorize your payment card for this purchase. Please update your billing info.
I am currently on holiday and do not have access to my credit cards security code can i update it when i get back from holiday?

Hello
thank you for your reply
However now i have another problem, it seems that my account has been charged by apple through a app purchase despite my credit card details not being complete
i went to reportaproblem but the 'i would like to cancel this purchase' option is not here'

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

My apple account won't let me download any apps, but when I try to update my billing info it tells me to contact apple support ?

My account won't let me update my billing info. What's the quickest way to fix this ?

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97806)

How can I delete the billing info on my phone? My card is expired and I'm not going to use another one

How can I delete the billing info on my phone? My card is expired and I'm not going to use another one

Tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
You might not get the 'none' option if you owe iTunes anything or if you have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366

TS1424 It's saying to contact iTunes support when I update my billing info. The info is correct. Why?

It's saying to contact iTunes support to complete transaction when I update my billing info. The info is correct & the payment method is good. Why is it saying that? And I tried contacting support but there's no phone # just email.

We are just fellow users on here, the only wayt o know the actual reason is to contact iTunes support : http://www.apple.com/support/itunes/contact/

TS3297 I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont ne

I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

You don't. the ipad is not a backup/storage device. it simply mirrors the selected content of your computer. The sync is one way - computer to ipad. The only exception is itunes purchases.
Did you fail to maintain a backup copy of your computer?
If so, not good.
You may be able to purchase a third party program, not supported by Apple, to get the other music.

Can't update my billing info.

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