Can't update my computer or delete files

Every time I try to update my computer it ask for my admin name and password. It use to only ask for my password since my admin name would always be in that space already. I know what it should be since I am the admin of the computer but it always says invalid name or password. I know I have the password right, but how do I find our what the admin name is?
I have two users on the computer and I can't mark either with administrative rights. How come and how can I figure out my admin name. I know this might be a stupid question and hopefully someone has a really easy answer but where can I look for my admin name? please someone help.

Try this:
http://discussions.apple.com/thread.jspa?threadID=121786

Similar Messages

Help! I can't update itunes because I deleted quicktime then tried to reinstall quicktime but there are components that won't be uninstalled

Ok. So a while ago quicktime got deleted (but only partially) which won't allow me to reinstall it to fix it. The error with quicktime affected my itunes which I can no longer open. I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time. But I also cannot delete everything to reinstall. Because when I try to delete either Bonjour or quicktime I get this message: the feature you are trying to use is on a network resource that is unavailable!
I have performed a search on my hard drive to find all quicktime files to try to delete but it won't let me delete the last three files and gives me this message when I attempt to delete: Cannot delete file. Cannot read from the source file or disk. And the other two only allow me the option to open containing folder, copy or extract....
I also made changes on the registry according to someone else' instructions to see if that would solve the problem, restarted the computer but that didn't help either.
Nothing has allowed me to reinstall itunes back onto my computer and without itunes, I can not sync my iphone and get updated! I am using Windows XP by the way
This is driving me crazy!
Thanks for any help in advance,
Tiffany

I tried to reinstall everything but I get an error because 1) the older version of bonjour cannot be removed and 2) an older version of quicktime cannot be removed which then says that itunes can not be installed without quick time.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

How can i update my itouch without deleting my media?

how can i update my ipod touch on my laptop without deleting my media? everytime i try to update it, it tells me it will dete my media and i dont want it to. is there a way i can update it without deleting any media?

All of your media and everything else should be on your computer. If it is not, then put it there.
You can then sync it back after the update.

Can't update my computer

Hello,
I can't update my newly bought 2012 13" macbok air.
Everytime I try, it starts downloading files and then says "itunes install file is currupted". I couldn't care less for itunes since I dont use it, but it stops the update from installing system updates!!
What can I do?

Try this:
http://discussions.apple.com/thread.jspa?threadID=121786

My startup disk is full and I can't get into my computer to delete files?

My startup disk is full and I can't get into my computer so I can delete some files???

.Create a data recovery/undelete external boot drive

HT1338 Can I update my computer which is a mac os x 10.5.8 to a 10.6.3?

I have a computer laptop which is a Mac OS X 10.5.8, is there any way I can update it to a 10.6.3? Please help!

Yes and possibly higher.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Update *always* fails. Deleting files, run as admin don't work

I can *never* get the update to work. I always get the message: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I have the same issue with Thunderbird. I'm running on Win 7 64 bit. My normal login account has admin privileges.
I have tried all the work arounds listed (eg deleting update folder, etc). Nothing works and I always have to download and do a full install.
It's very, very frustrating.

It is a problem with the Firefox program folder (C:\Program Files\Mozilla Firefox\), so no need to check the profile folder.
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Can't locate Private folder to delete files

After getting a warning that my startup disk was almost full, I discovered that the reason was one very large folder that contained most of the contents of a previous computer. I had put it there three years ago when I bought this MacBook and forgotten all about it. The folder showed up on the left side of the finder and on the desktop. I put both icons in the trash and emptied it. The folders disappeared but the disk remained almost full.
Disk Inventory X tells me that I now have 129 GB in a folder called Private. Inside that folder, Var contains the 129 GB, then Log has 126.6 GB, and finally system.log.1 (89.1 GB) and system.log.0 (35.7 GB) are the apparent culprits. I don't know how I can have 124.8 GB of messages, but given that the hard disk has a capacity of 150 GB, this is obviously the reason it is still almost full. Somehow my deletion of this morning seems to have generated a mass of log messages in its wake.
But how to erase them? I can't find any hint of their existence in Finder or Spotlight.

I've solved this. After I posted I followed a suggested item that came up on the right of the screen and discovered all I had to do was *Go to Folder*. Type /private/var/. This led me to the rogue files (which in fact were not created today, but recently) and delete them.
Of course, I don't know what created them in the first place, so I may not be out of the woods yet.

Have Photoshop catalog on computer but deleted files from referenced disk

I recentely started using photoshop elements 7 and assumed it gathered the photos similar to earlier versions. Thus, I thought the browser was uploading my pictures to to a folder on my computer, when I clicked on upload.I assumed the pictures would be saved in my documents/pictures/... as previous versions did. But apparently it did not and my card was reformatted after this process so the pictures are not available. However, my catalog is available with all the pictures in it. If I try to edit the picture from my catalog, I can't, because the program is trying to reference the original picture. My question is, Is there anyway I can manipulate the pictures in my catalog in a way that will allow me to edit them, without having the original pictures. If I click on skip the process of accessing the original nothing happens.

Windows Vista, and Windows 7 have System Restore which you could run in an attempt to recover files deleted from the recycle bin. Mac OSX has TimeMachine.
Vista & 7 have an improved System Restore Program. I’m not sure XP has the same capabilities.
The program was not really designed for this purpose and you should back up any recent files before reverting to an earlier restore point.

How can I update my ipod without deleting everything on it?

Ok, so here is the situation, and I am pretty sure I am screwed.
I have an ipod touch, 32 GB 3rd or 4th gen (the one right before the one with a camera)
My macbook (1st gen) died last april, taking with it all my music, photos, apps and other such files that are still stored on my ipod.
I've already used a 3rd party ripping tool to save most of my music, but I have no way of saving or backing up my apps or photos.
I am currently on my brother's macbook trying to update my ipod so my apps will work right (It has not been updated since april) and
I keep running into the issue of distroying everything that is on my ipod.
I do not have to money to get a new computer myself right now, so I can't really just start over, and I really do not want to repay for all the apps I have purchased. is there any way to update the IOS on my ipod touch without distroying all my apps, music and photos?

If you don't have the original Syncing computer and you have No Backup...
See if this Support Article offers any assistance...
How to BackUp
http://support.apple.com/kb/ht1766
And, See Here for...
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

Will updating to Mountain Lion delete files?

I updated one Mac and a folder full of files on my desktop was deleted in the installation of Mountain Lion. Was this user error or will it happen again?

Welcome to the Apple Support Communities
You won't lose data but you must make a backup because things like losing folders can happen during the Mac OS X upgrade. I recommend you to buy an external drive, create two volumes on it and use one for Time Machine and the other for Carbon Copy Cloner

IPod Touch Won't Update to iOS5 without error message (-43) stating all contents will be deleted. How can I update without everything being deleted?

Hi there,
I have an iPod Touch 3rd generation (Model A1318). For the last several months I keep trying to update to iOs 5 and it gets stuck during the backup phase and an error message pops up:
As half of my songs are not iTunes purchases, therefor not on the cloud, I do not want to start from scratch and have everything deleted. Also, Apple does not allow you to extract songs back off the pod easily to backup, so it would present a serious hassle reuploading hundreds of songs from CDS etc. Can anyone help explain this message? Has anyone hit continue with the update occurring smoothly without anything being erased? Any guidance much appreciated. I tried several times disabling my anti virus software during the process like others have said on the boards and in the Apple store but the same message and outcome. For reference, I'm using Windows Vista and the most recent iTunes 10.6.1.

See my response to your other post.
The automatic iTunes backup does not contain any synced items like apps, music (either iTunes purchases or not). There is no difference in what is backed up. See:
iTunes: About iOS backups

I am trying to update my macbook from osx10.6.8 to the free update but it says it can't update my computer even though it fits the standards. Any one have this problem?

I am trying to update my macbook osx 10.6.8 to the free update and it says it cant update it. Anyone else have this problem and if so have you found a solution?

The point in reference, regarding an offer of something 'free' could be any kind of upgrade to software, a newer version of browser, an adobe flash player, a supported version of OS X from the Mac App Store, etc. With an Apple ID one can access the online stores from OS X 10.6.8.
So, one has to be specific, and also detail the computer configuration and specifications so as to help confirm what kind(s) of upgrade may actually work with the hardware vintage of the computer. The Model number, build series year, is it an Early, Mid, or Late (year) model?
These factor in hardware differences and what kinds of OS X version or other software may or may not work in the computer. Also, an upgrade of RAM may be needed for some software upgrade or system upgrade, to work correctly. While your computer may be unable to upgrade to Mavericks 10.9.2.
If too old, it may do OK with Mountain Lion 10.8.5, or maybe Lion 10.7.5. Some users with an older Mac prefer 10.6.8 if it works well and they have applications that run on there; older applications may not run on Mavericks 10.9.2... Or maybe the Mac won't like it. Make a backup before upgrades.
•Mac OS X Support:
http://www.apple.com/support/osx/
•Apple - Support - OS X - Upgrade:
http://www.apple.com/support/osx/upgrade/
There's a lot of information available in Support pages.
Good luck & happy computing!

Windows Phone 8 Can't Update listbox item in XML file after using hardware back button?

Hi All i have a list box and i am saving list box selected item in XML file thats working fine but the problem is that when i will close my app and reopen and add more value to list box my previous value is removed form the xml file and listbox also how
i can save my current added value and previous value in xml file i am using following code :
and iam using following code
<Grid x:Name="ContentPanel" Grid.Row="2" Margin="15,10,15,0">
<ListBox Name="list_location" Tap="list_location_Tap" Foreground="Black">
<ListBox.ItemTemplate>
<DataTemplate>
<TextBlock x:Name="item_name" Text="{Binding description, Mode=OneWay}" Padding="5,15,5,15" TextWrapping="Wrap" FontSize="{StaticResource PhoneFontSizeLarge}"/>
</DataTemplate>
</ListBox.ItemTemplate>
</ListBox>
<ListBox Name="list_locationAdd" Background="Red" Foreground="Black" Visibility="Collapsed">
<ListBox.ItemTemplate>
<DataTemplate>
<TextBlock x:Name="item_name" Text="{Binding description, Mode=OneWay}" Padding="5,15,5,15" TextWrapping="Wrap" FontSize="{StaticResource PhoneFontSizeLarge}"/>
</DataTemplate>
</ListBox.ItemTemplate>
</ListBox>
</Grid>
and my back end code is follow:
XmlWriterSettings x_W_Settings = new XmlWriterSettings();
x_W_Settings.Indent = true;
using (IsolatedStorageFile ISF = IsolatedStorageFile.GetUserStoreForApplication())
using (IsolatedStorageFileStream stream = ISF.OpenFile(filename, FileMode.Create))
XmlSerializer serializer = new XmlSerializer(typeof(ObservableCollection<Prediction>));
using (XmlWriter xmlWriter = XmlWriter.Create(stream, x_W_Settings))
data.Add(new Prediction() { description = App.professionalId });
list_locationAdd.ItemsSource = data;
serializer.Serialize(xmlWriter, data);
protected override void OnNavigatedTo(NavigationEventArgs e)
try
if (list_locationAdd != null)
using (IsolatedStorageFile ISF = IsolatedStorageFile.GetUserStoreForApplication())
using (IsolatedStorageFileStream str = ISF.OpenFile(filename, FileMode.Open))
XmlSerializer serializer = new XmlSerializer(typeof(ObservableCollection<Prediction>));
ObservableCollection<Prediction> data = (ObservableCollection<Prediction>)serializer.Deserialize(str);
if (list_locationAdd != null)
this.list_locationAdd.ItemsSource = data;
list_locationAdd.Visibility = Visibility.Visible;
catch (Exception ex)

Can you provide a working sample? Upload to Onedrive and share it with us.
Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.
NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined
objects and unknown namespaces.

Hi I am having trouble with wifi my OSX version is 10.8.4 and I can't connect iv put the password in and it' keeps coming up with a exclamation mark in wifi symbol I can't get my computer to delete the network or forget it??

Hi I have a mac book pro OSX 10.8.4 iv connected to a wifi point where I am staying and iv selected network and put in password and over the wifi symbol a exclamation mark appears the wifi works perfectly on my iPhone but won't with my MacBook iv turned it off and on iv tried to forget/delete the network but it won't let me? Is there anything I can do I really need it cause I'm travelling and need to book things. Thanks

Information.
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Wireless Connection Problems - Fix (3)
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Can't update my computer or delete files

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