Can't update my credit card expiry date

Did as advised in email from Skype, i.e.
1. Sign into your Skype account
2. Click "Subscription settings" on the Call Phones tab
3. Choose an existing stored payment method or add a new method
Signed into "my account", went into Stored Payment Details but can't click Visa symbol to change details. Can't find "subscription settings".

Hi,
After you signed into your account on www.skype.com, on the left side of the page of your account click on the name of the active subscription to get to the settings page. Or you can sign in here https://secure.skype.com/account/call-phones/packages and by the side of the subscription you will see the word Settings
Assinaturas / Skype Premium / Contacto com atendimento ao cliente da Skype /
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Can't update payment credit card expiration date

What a mess. I thought i loved Skype until a change was needed. I go to the settings for my subscription and go through the steps to add a new credit card (not sue why I can't just update the expiration date but...). It try's to verify the payment / card with the bank and I get a message that I can't access that page. I have tried Chrome, Firefox, Safari and IE. All the same. Searched for hours for answer or someone to call but zip.... help please or I will just let the **bleep** thing expire and sign up again.

I think you may need to contact customer support for clarifications and for further assistance. provide them as much relevant information possible, including the exact error message/notifications that is being display as such may help determine the possible problem and solution. https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
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I can't update my credit card information...tried many times.....please help

I can't update my credit card information...tried many times.....please help

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Still no option to update credit card expiry date

I have a Skype Number, paid for until October. My credit card used to pay for it expires at the end of August (as Skype keeps telling me) so Skype is threatening to cut off the service as of September 1st.
There is no option to update the credit card info without buying call credit. I do not want or need call credit.
Other threads have raised this issue but there's still no satisfactory fix from Skype. I suggest other dissatisfied users keep posting about this problem in new threads until Skype does something about it.

Going through this frustration myself. Just about every other online sales company allows you to get in and change a few details to update. Not on Skype though. Just the stress of going round in circles trying to do something easy the hard way and that includes the FAQ's on this no joy there either.
I hate to complain about an otherwise effective service. But I have to, I just can't understand this logic defying lack of capability, unless it's to squeeze another £ out of you to verify the card you are already using.

I can't update my credit card info

i AM TRYING TO UPDATE MY CREDIT CARD DETAILS FOR PAYMENT BUT IT KEEPS ON DOWNLOADING AFTER EDITING HISTORY, PLEASE ADVISE

Sorry, I do not understand what you mean; what "keeps on downloading"?
Best Contact Customer Care - click on the Still need help? button to chat or talk with an agent.

HT1918 revised credit card expiry date not updating on my account, warning box says card has expired even after i change the details and security code. anyone know how to correct this?

has anyone experienced this i want to update my card details on my account but it says card expired even when i put in the new expiry date and security codes.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Then edit your payment details.
If that doesn't help, tap Settings > General > Reset > Reset All Settings. Then try again.
iTunes Store: Changing account information
iTunes Store: Accepted forms of payment

Changing credit card expiry date

For several years I have used a prepaid reloadable Visa debit/credit card to pay for my Skype subscriptions. My current card expires at the end of November, so I have now been issued a new card and it is active. My new card has the exact same account number. Only the expiry date, and my private security code, have changed.
I am not able to just update the expiry date of my credit card in my Skype account settings as there is no option for that in those settings. In order to use my new credit card I have to delete my old credit card information. However, when I was about to do that I got a message that in order to delete my old credit card I must first cancel my Skype subscriptions.
This makes no sense to me. I do not want to cancel my Skype subscriptions because I do not own any other phone so it is essential to me. Also, I have a Skype call-in number that I want to keep. If I am required to cancel my subscriptions in order to add my new credit card, I will lose that number, which will be a major pain in the ass for me.
All I need to do is provide Skype with my new expiry date of my new Visa card, but there is no easy way to do that. Why not?
And why is it so **bleep** hard for a long time paying customer to get any answers from actual Skype employees?

I have the exact same issue and have wasted the last half hour going in circles with the site.
Skype send you email to update the expiry, but gives absolutely no info on how to do it, or how to contact them. How can we update expiry date without cancelling our card?
Millions of people must have the same issue. Pretty shocking and stupid when they don't address the problem.
Skype, how do we do this????????

Can't update billing credit card

I am having the same issue as everyone else: We're sorry, something seems to be wrong on our end. Please try again later.
I can't update my billing credit card, and I don't know who to contact.

Seems to have worked on Chrome. Didn't work on FF for me. At first Chrome gave me the same error, but on the second attempt, it worked.

I can't update my credit card? Help?

Help?

I wish I had a phone number for you. Look at this site that explains how to report a problem with the iTunes Store. they should respond within 24 hours.
http://support.apple.com/kb/HT1933
You can remove the credit card from the account in that Account information page that I referred to above if you want to do that for now.
Maybe you can find a phone number here.
http://www.google.com/search?client=safari&rls=en&q=contact+itunes+support+phone +number&ie=UTF-8&oe=UTF-8

How can I update my credit card details when I no longer have the credit card I have currently logged with Apple?

The system asks for my card security code but I no longer have it. (It's been months since I made an iTunes purchase and my card has changed)

When are you being asked for the old card's details - and do you get the 'none' option on the payment details screen so that you can remove the old card, and then enter the new card's details from scratch ?
Changing payment details : Change or remove your payment information from your iTunes Store account (Apple ID).

HT204053 How can I update my credit card details on my iTunes account on an iPad

How can I change my account details without a pc?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918

How can I update my credit card account to buy apps

I keep getting contact support every time I try to buy an app. I already have an acct. pls help

Easiest way to review and update your account information is through iTunes on your computer. Click on iTunes store on the left pane. Once the store opens, click on your account name (in the main part of the window, upper-right).

Can't update my credit card info ?????

Is there a magic number to actually talk to a real person at Adobe????

Phone support | Orders, returns exchanges

No option to update my Credit Card Info

I just received an email stating an action is required as my credit card is about to expire and my skype number subscription will be cancelled.
Question: How can I update my credit card details? I see no option to update this info and am only prompted to a new payment method without the option to add or edit the new credit card details.
Pleasse help me with this as I don't want to cancel my subscription.
Thank you,
Kelly

Hi, Kelly_K19, and welcome to the Community,
Skype does not provide a facility to change individual facets of a payment method such as a CVV code, validity dates, and so on. Skype will consider your updated credit card as a new payment method. So, proceed to add your credit card as if it is a new payment method, and then delete the old payment method. The Skype Number subscription is tied to your expiring credit card; you will not lose the number as it is saved for you for 90 days following the expiration date, providing you time to reinstate the subscription. Therefre, it is not a problem if the subscription expires. I know this sounds convoluted, however it does work -- I just did this myself a few weeks ago -- the day my subscription expired, I renewed using a new payment method.
https://support.skype.com/en/faq/FA10486/how-do-i-update-my-credit-card-details
Regards,
Elaine
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I can't edit my credit card options.

Hi, i can't change my old credit card which expires at the end of this month and in payment history section i got this:
500 Dispatching Error
Error: -26
Version: 7001
Component: HTTP_ROUTE
Date/Time: Sat Jul 12 09:31:37 2014
Module: http_route_mt.c
Line: 3139
Server: du1pam002_WEB_21
Error Tag: {00030054}
Detail: no valid destination server available for '!ALL' rc=13
and when i'm clicking "edit payment details" in popup i got "Unfortunately something goes wrong from our side. Please try again later...."
pls help?

I can't update my credit card options either, I can enter new card details and save but when I check it again the old card details are still shown. Does it take a while to update my online records or should I try re-entering the card details? and getting the "500 Dispatching Error" too in billing history.

Can't update my credit card expiry date

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