Can't update nokia e72 via ovi suite

So there is "maps data update application" on available updates list. I connect my device via USB, push the "next" button on the updates screen and it says that my sim card is missing when its not. It also says "please change the USB mode on your device to PC suite mode" on the bottom left corner, where the phone pic is, but im already using PC suite mode. Restarted the phone, made sure I'm using General profile - nothing helps. Any ideas whats wrong?

well i have updated my maps and my maps data via ovi suite numerous times, ovi suite is pcsuite+NSU+Maps updater+map loader, its an all in one and if you are using an updated version of maps, it will show you a prompt to update in the software update tab, so basically it does update ur maps version too but in this case i don't really know what the problem is, might be an OS conflict or might be a firmware error too. I recommend that you run ovi suite using adminstrator privileges on vista/7,right click on the program icon and then selct run as adminstrator, diable any antivirus program that you are using and ten try updating using ovi suite. If this doesnt work then please soft reset ur phone using the phone *#7370#, this should fix most firmware glitches, please backup all data on phone memory before performing a soft reset, these steps should fix all problems that you've mentioned.
Swayam
Nokia N8-00 v025.007
Nokia E7-00 v25.007
Samsung Galaxy S II GT-I9100 Firmware: XXWKJ2(Android 2.3.5)

Similar Messages

  • Could not sign in via ovi suite (3.1.0.91)

    Hi There, I am not able to login to Nokia accounts  via ovi suite. Seems to be some sort of internet connection/setting issue, although I can browser,etc via same internet connection from my PC perfectly fine. Screenshot is attached...
    Thank you,
    Yogesh
    Solved!
    Go to Solution.
    Attachments:
    OviSuiteError.png ‏144 KB

    i dont understand how you did it.. but it seems still problem for me
    as i try download maps offline ovi suit stops responding .. 
    please see the attachment.
    i can log in in ovi web site but ovi suit login always fails
    i searched internet for it
    1. suggestion : to check for proxy setting.
    i dont know how to set proxy setting but i provided my ovi credentials in - ovi suite- tools- options- general tab - proxy
    but my problem is still there..
    YogeshKulkarni wrote:
    I was able to resolve this issue by deleting expired certificates on my PC.
    on Win7 - goto control panel --> Internet properties --> Content , click on Certificates - select ane remove expired certs.
    2. suggesation : to delete the old certificate from the internet explorer
    if you can please specify the certificate name or group because i cant find any in there
    i use - IE & FireFox browsers - i checked in both Certificate - but cannot find any old certificate related to Ovi ..
    if you can help me it will be my great pleasure.
    thanking you
    Attachments:
    ovi problem.jpg ‏51 KB

  • Connect Nokia E50 to OVI Suite on Win7 via Bluetoo...

    Hello,
    i want to establish a connection with OVI Suite to my E50 phone.
    The wizard is recognising the phone but will get stuck after some minutes while checking the connection.
    The windows hardware manager is only showing the standard bluetooth modem and several unknown devices (see screenshot).
    Please advise me what to do.
    OS: Windows 7 Pro
    Phone: Nokia E50
    Software: OVI Suite (newest update from E50 page)
    Cheers,
    Hannes
    Attachments:
    Nokia E50 Bluetooth Windows7.JPG ‏68 KB

    Thank you for your feedback.
    Could you please provide more information on this?
    1. System and device Information
    2. Logs
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Ovi games install via Ovi Suite

    Hello,
    How can I download free games from Ovi store, save the file to my PC and transfer/install it to my  X2-01mobile via Ovi suite? I don't want to download and install directly from my mobile. Thanks.

    Hello,
    THanks for the reply, I wanted to post a new query but can't seem to find the 'Start new message" link:
    My Nokia phone X2-01 seems to have a preset security code, although I have never set any codes nor pin codes since I purchased it. I just wanted to delete some message counters logs, but it asks me for security code when I select clear counters menu.
    Is there any factory set - security code for Nokia phones? Thank you once again for your advice.
    Regards..

  • C7 as PC-modem via OVI Suite

    Hello,
    I'm using my C7 as PC-modem via OVI suite. But seems that you cannot use the phones wlan as a connection type (it always uses the 3G connection). Is this true or don't I just know how to do that?

    It's true, my friend. There's no support for WLAN.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • Updating Nokia 113 via Nokia Ovi suite

    Ovi says there's an update for my phone so I click for it to do the update & login.
    Update process then says that as the phone is connected via bluetooth it can't continue & I have to connect via USB.
    How doI connect a 113via USB???

    Hi johng1959,
    Welcome to Nokia Forum!
    To update the phone through Nokia Suite, it requires a USB connection. Upon checking on the device specification, Nokia 113 does not support USB cable. However, you can still update your device by downloading it directly on the phone (FOTA):
    Select Menu > Settings > Device > Device updates.
    1. To check if there is an update, select Download device software.
    2. To download and install an update, select Download device software, then follow the
    instructions shown on the phone. The update may take several minutes. If you encounter problems, network service provider.
    For detailed instructions on how to backup and update your phone, see page 44-45 of the manual. You can download the user guide here: http://nds1.nokia.com/phones/files/pdf_guides/devices/111_113/Nokia_111_113_UG_en.pdf

  • Ovi can't find Nokia N8 via USB connection, but Bl...

    I just bought my Nokia N8-00 a week ago along with my girlfriend who got her phone last Tuesday. We have both the same problem with Ovi Suite 3.0.0.284 is not recognizing the phone is connected to the computer with the USB-cable that came along with the phone.
    The computer discover the phone and add it in explorer with the USB-cable and charging works with no problem. So the cable can't be the source of the problem. It also seems like the phone recognizes that the Ovi Suite is running on the computer. The Bluetooth connection works with Ovi Suite, so I don't think the phones are the problem.
    Remember we have 2 similar phones bought from 2 different big dealers/chains and we have exactly the same problems with the USB-connection in Ovi Suite 3.0.0.284.
    I think this is a software issue with Ovi Suite. Have anybody tried a earlier version with Nokia N8 without this problem? The N8 model is rather new so maybe a earlier version of Ovi suite don't support N8...I don't know...
    Will be grateful for any response to this issue :-I

    Hi,
    I have the same problem running Vista and Ovi ver. 3.0.0.290. I ran through your steps but no change. It's a brand new N8 and the phone will not show as a New Device via the USB connection. Although configured to start when connecting the phone via USB, Ovi will not start so I assume the connection is not established between Ovi and the phone. My laptop sees the phone just fine and files can be transfered vie Explorer. Any other ideas? Much appreciated. 
    Thank you in advance!
    Screenshot attached.
    Attachments:
    OviUSB Connection Problem.jpg ‏31 KB

  • Syncing Nokia X-6 via Ovi Suite [2.x], to Outlook,...

    Salutations,
    I'm new here, so I hope that I'm in good section. I have following problem. My mum has nokia X-6 and I bought her Nokia Lumia 800 and Samsung Omnia 7. When I want to move my Nokia X-6 contacts to Nokia Lumia 800, or Samsung Omnia 7 I get following errors:
    • I tried to export contacts to CSV via phone [X6], when imported I got contacts where 80% lack phone numbers
    • I tried to export contacts via PC Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
    • I tried to export contacts via Nokia Ovi Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
    I tried to import contacts through Ovi suite directly, export to all forms of CSVs, and all syntaxes, I never succeeded.
    Do You have any clue, how I might import nokia X6 contacts to Nokia Lumia 800 and Samsung Omnia 7?
    Thank You for any reply,
    Regards
    Bryan
    Attachments:
    screenshot-1.jpg ‏434 KB
    screnshot-2.jpg ‏808 KB

    Hi Lexicanum,
     Do you see all your contacts on CSV file when you export them?
     If all the contacts are exported correctly to the CSV file, then it is upto the 3rd party software, how it treats the generated CSV file (It could be that the generated CSV file is not read correctly by the 3rd party software).
     If not all the contacts are exported to CSV file by using Nokia Suite, then you can submit the error report using this link http://tiny.cc/ja40z
    Thanks,
    Best regards,
    taza99
    Nokia Suite Team.

  • Problem to update my NOKIA E71 with Ovi Suite

    Hi everybody,
    Since this morning i've tried to update the software of my Nokia E71 with Nokia Ovi Suite.
    So first i save my old things (pictures, messages, ....) and then when i want to start the update i get ALWAYS this message:
    http://i54.tinypic.com/dzxpty.jpg
    It says: "Connexion whith the mobile has been lost"
    Even if my E71 is connected with my computer by USB !!!
    Does someone know about this problem ?
    Thank u !
    Attachments:
    Nokia E71.jpg ‏97 KB

    Hi,
    I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
    Step 1
    - Go to Progam and Features in Control Panel
    - Click Ovi Suite
    - Click Repair.
    Once repair is completed then please restart computer and check.
    If Step 1 didnt work, then try the below step
    Step2
    -Go to Progam and Features in Control Panel
    - Click Ovi Suite
    - Click Uninstall
    Also uninstall the following f
    - Nokia Connectivity Cable Driver
    - PC connectivity Solution
    Then right click my computer, click manage.
    - Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
    Then reinstall windows Installer from the link provided below
    http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
    - Then restart computer.
    - Download and install Ovi Suite
    - Restart Computer again
    - Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
    - Once done then lauch Ovi Suite.
    - Check for the issue
    Hopefully this helps
    Cheers
    Show appreciation by clicking the kudos star :-), or gesture by typing thanks

  • Can I sync two Nokia phones with Ovi Suite?

    I have 2 different Nokia phones. I'd like to save my data to my PC, so I've just downloaded and installed Ovi Suite 2.2.1.23.
    When I connected the second phone successfully, there was a green link that said something like "Get tips on syncing several phones with Ovi Suite". However when I clicked there, nothing happened.
    When I click "Help->Nokia Ovi Suite Help" on the toolbar, nothing happens, no help tips.
    The first phone synced all 82 photos and Contacts and messages to Ovi Suite.
    I created a new album with that phone's name, and dragged those pictures from "All"  to the new album, to try & keep them organized.
    When I connected the second phone all of the Contacts synced (there were a lot) and now they are mixed in with the contacts from the first phone. However the photos would not sync. Then a few photos synced, making a total of 156 shown in All (which included the 82 photos from the first phone). When I would click "Sync" nothing visible happened.
    But I did see the photos from the second phone on the PC. I did drag them from the PC into the album created with the name of the second phone.
    Now when I look at the photo album with the first phone's name, it says "You have no photos or videos in this album, Drag photos and videos to this album." Yikes! But they are still on my PC.
    This is very confusing. I agree with the others, Nokia PC Suite worked well, Ovi Suite seems very confused.
    Is any of this uploaded to my online Ovi account?
    Thanks for your advice.

    ronni333 & boing,
    Somewhere on the nokia ovi website it says you need to use seperate windows logins. Have one login for work and use that when you use ovi to sync your work phone. Other login to sync your personal phone. I lost the link to that webpage, but that is about all it said.
    ronni333 - I also had problem with ovi help, the link appeared to be empty. I was using Google Chrome to surf the net. Problem solved by using Internet Explorer instead.
    Hope this info helps you guys.
    Cheers,
    chillimuncher

  • Nokia C7 and Ovi Suite issues.

    Hi. I'm currently experiencing a couple of issues with my Nokia C7 which I've had since March of this year. A few weeks back it kept randomly rebooting on occasion but it stopped doing this after a software update, I think. However, since last night when the battery went low it's failed to work properly at all and is pretty much unusable. I tried sending texts and it just freezes/hangs or crashes at different menu options. I had left it overnight after a full charge, but woke to find it switched off and the battery at only 4 bars. Since then it's been turning off or freezing constantly.
    I can only un-freeze it/turn it off by taking the battery out. I know that it needs to be reset - I think the *#7370# code is the one to use? But first I need to back it up as most of the content is on the mass memory.
    However, device driver keeps failing and Ovi Suite has only synced messages. I keep getting an error when trying to sync contacts and photos. Backup won't work at all; it just keeps saying OviSuite is busy even when it isn't.
    I shall be taking the phone to an o2 store asap but expect they'll only send it for repair. Should I push them for a replacement or is this issue fixable?
    Many thanks for any help given.
    PS will files that had previously been backed up - such as games (eg Angry Birds) and apps - be restored to their current save data or will I have to start again/re-download them?

      one more bump and then I give up on Ovi suite. Once again
    Message Edited by drapis on 20-Nov-2009 05:48 PM
    Nokia 5800

  • How to delete a single Nokia Map using Ovi Suite?

    Hi, I'm using Nokia E52 and installed the latest Ovi Suite on a Win XP 32 SP3, performed all the possible updates (E52 included). I used Ovi Suite to download some maps into the cell. Looking at the E52 maps I see that there are many maps that are useless for me, as well as foreign language voices (i.e. portuguese).
    Is there any way to remove/delete those maps and voices on the device that I will never use? I cannot find a way to selectively delete a single map/voice: There is a button on the top right part of the Ovi screen but it delete ALL the maps!
    Solved!
    Go to Solution.

    I agree completely.  This (being forced to delete all and then reinstall) is user-hostile: it's an unnecessary added step (several steps, actually) that takes time.  There seems to be no compelling reason why we're allowed to delete everything but not individual files.  Updates can and should be handled as a separate process.  All the current system does is create frustration - at least for those of us who have posted here!  :-)
    The absence of single-file delete seems to me more likely an oversight by the programmers than an intentionally omitted function.  But if it's intentional, it violates expectations and is an inconvenience - therefore, it was a bad decision and should be fixed.
    -M

  • Urgent help with nokia 5230 and ovi suite

    translated from Spanish to English translator by gogle
    I need help because my nokia 5230 I can not install applications from nokia ovi suite because it is not clear that anything the phone as you ago
    I can sync
    I can send things to your suite ovi
    ovi suite but I can not to your urgent assistance
    Solved!
    Go to Solution.

    English
    I need help because I can not install applications to your suite ovi
    maybe it's because you delete the folder or lake and private
    español
    Post edited by Moderator. We would like to remind you that posts should be written in english as the board supports english language only. The board supports English language only as per guidelines.

  • Maps transmiting problem via Ovi Suite

    Hi there, 
    I have Nokia n78 with Nokia Ovi Maps 3.01. I am trying to upload maps from Ovi Suite. I started to upload full Europe maps. After several time all maps had been downloaded, and upload started. But after uploaded more less 570 MB, upload stoped and after some time phone disconnected (like map loader said). Simillar problem is with uploading music. Any idea what can cause this problem? I tried also upload only one country map, but this happen also in this case, upload just freeze.

    If still you are able to reproduce this issue, could you please provide more information on this sothat someone can help you to solve your problem?
    A. Device details ( type *#0000#)
    B. System Information details ( Help About- Ovi Suite- System Information )
    C. Connection Type (BT/USB), BT stack details
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Nokia E72 encryption & OVI Maps

    Hi,
    I have two issues about the E72:
    1. My E72 came with a 4GB microSD card with OVI Maps installed on it. Unfortunately there are only 1023 MB free out of 4GB, so I planned to buy a bigger card. I would like toi know if I can simply copy all the data from the opriginal 4GB card to the new one? Will the applications still work?
    2. If I enable phone memory encryption in my phone, some applications stop working, i.e. OVI Maps does not work anymore, OVI Store stops working. I have to disable the phone memory encryption in order applications restart working. Is there a way to havbe phone memory enabled and still have the applications working fine?
    Thanks.

    beowulfpt wrote:
    I did stop using encryption as there is a slight loss of speed and overall I concluded that it was not really safe since people could access my data without knowing the lock code. (a probable exploit scenario using Voyager Home screen). I mentioned that in another post (no one seemed to worry).
    As far as I can tell, in that setup encryption is useless and ends up being annoying (because Nokia forced a maximum of 20 minute time-out for the lock in that case, meaning that it auto-locks sometimes when not handy.... while navigating in the car, listening to audiobooks, etc).
    /t5/Eseries-Devices-and/Nokia-E72-Bypassing-RAM-Card-encryption/m-p/658040#M64312
    Going to reply to my own post saying that the annoying 20 minute limit for auto-lock when encryption is still enforced in the new firmware released this week (051).
    If you are using encryption, it is not possible to have it set to higher values.
    I'm re-encrypting my E72 (ram and card) to see how it performs now. Maybe it still crashes some apps when it auto-locks, making it useless for instance for trips while GPS navigating.
    Will need to test to see if it is still possible to bypass the mem+card encryption code using JBakTaskman/Voyager Home as it was before... but I bet they didn't fix it.
    Lame Nokia, lame... strong encryption still not useful.

Maybe you are looking for

  • Problem retaining link to .tif file in Illustrator

    I'm using CS4 on a PC, however this problem dates back to Version 9 of Illustrator. I link .tif files to Illustrator .eps files, so that if I make changes to the .tif, the Illustrator file will show the changes. I place the .tif on a layer, making su

  • My photos in photo stream do not refresh automatically on my PC even when online.

    When I take a photo with my phone is does not update automatically to my PC and IPAD even when they are all connected to wireless. I have to shut off the photo stream and turn it back on, even then it does not always work.

  • System.privilege.admin problem

    Good afternoon. Please excuse if this has already been asked and answered, but after searching for a few days I still haven't found a fix for this: After I had to wipe the hard drive on my G5 (don't ask), I reinstalled the OS from the DVD and then us

  • No materials relevant for stock replenishment found

    Hi, while  executing LP21 (replenishment for fixed bin), i am getting message "No materials relevant for stock replenishment found". I have maintained fixed bin, minimum,maximum qty,storage type indictor ,LE qty ,sut in the materail  master. The fixe

  • Asset diffrent currency problem

    I have two local depreciation  area for asset, one is using IDR, the other is using USD, when we do retirement, the local book net book value is zero, but for some asset, the USD depreciation area NBV is zero, some asset, the USD depreciation area st