Can´t update nor uninstall NSU...!!! HELP!!!

I was trying to uninstall the NSU and I keep getting an error:
"There is a problem with this Windows Installer Package. A scrip required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action Kill_process scrip error - 2146827858"
every time i start the application it says theres an update, I download it but the same error will pop-up, so, i can not uninstall nor update... I have windows XP
Any ideas of what to do? Thanks!

You can read here for more information on a more indepth way on how to reinstall Nokia applications - the example specifically refers to PC Suite, but should be transferable to the NSU without problems. Please read each thread completely before proceeding.
/discussions/board/message?board.id=swupdate&message.id=13955&view=by_date_ascending&page=1
/discussions/board/message?board.id=pcsuite&message.id=14131&view=by_date_ascending&page=1
If you don't feel comfortable following the instructions then my advice to you would be to seek professional help in solving this as you could end up with a PC which won't be able to start
Hope this helps.
Regards,
Edward

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    [2010-06-10:19:31:50] UI SWF load is complete
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    [2010-06-10:19:32:15] pub id FB9956FD96E03239939108614098AD95535EE674.1
    [2010-06-10:19:32:15] Application not located
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    [2010-06-10:19:33:12] pub id FB9956FD96E03239939108614098AD95535EE674.1
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    [2010-07-15:08:55:32] UI initialized
    [2010-07-15:08:55:33] Begin background update check
    [2010-07-15:08:55:33] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
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    [2010-07-22:23:10:05] UI SWF load is complete
    [2010-07-22:23:10:05] UI initialized
    [2010-07-22:23:10:06] Begin background update check
    [2010-07-22:23:10:06] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
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    [2010-08-02:13:38:39] UI SWF load is complete
    [2010-08-02:13:38:39] UI initialized
    [2010-08-02:13:38:39] Begin background update check
    [2010-08-02:13:38:39] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.2.12610/update
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    [2010-08-11:12:24:20] UI SWF load is complete
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    [2010-08-11:12:24:21] Version of this installer: 2.0.3.13070
    [2010-08-11:12:24:21] Installed version: 2.0.2.12610
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    [2010-08-11:12:24:26] Scheduling runtime installation operations
    [2010-08-11:12:24:26] subinstaller: Scheduling runtime installation operations
    [2010-08-11:12:24:26] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-08-11:12:24:26] subinstaller: Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-08-11:12:24:26] subinstaller: Scheduling an MSI repair operation
    [2010-08-11:12:24:26] Beginning runtime installation
    [2010-08-11:12:24:26] Beginning install
    [2010-08-11:12:24:26] subinstaller: Beginning install
    [2010-08-11:12:24:26] Reinstalling c:\users\jon~1.hel\appdata\local\temp\air8516.tmp\setup.msi
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    [2010-08-11:12:24:30] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Users\jon.helm\AppData\Local\Temp\flaB5D6.tmp\temp
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    [2010-08-11:12:24:30] Copying C:\users\jon~1.hel\appdata\local\temp\air8516.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-11:12:24:30] subinstaller: Copying C:\users\jon~1.hel\appdata\local\temp\air8516.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-08-11:12:24:30] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\jon.helm\AppData\Local\Temp\flaB6E0.tmp\temp
    [2010-08-11:12:24:30] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-11:12:24:30] subinstaller: Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-11:12:24:30] Copying C:\users\jon~1.hel\appdata\local\temp\air8516.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-08-11:12:24:30] Execution complete; beginning commit phase
    [2010-08-11:12:24:30] Deleting C:\Users\jon.helm\AppData\Local\Temp\flaB5D6.tmp\temp
    [2010-08-11:12:24:30] Deleting C:\Users\jon.helm\AppData\Local\Temp\flaB6E0.tmp\temp
    [2010-08-11:12:24:30] subinstaller: Deleting C:\Users\jon.helm\AppData\Local\Temp\flaB6E0.tmp\temp
    [2010-08-11:12:24:30] Commit complete
    [2010-08-11:12:24:30] install complete
    [2010-08-11:12:24:30] subinstaller: install complete
    [2010-08-11:12:24:30] begin quitting
    [2010-08-11:12:24:31] Elevated install completed
    [2010-08-11:12:24:32] begin quitting
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    [2010-08-11:12:25:06] UI initialized
    [2010-08-11:12:25:07] Pingback request completed with HTTP status 200
    [2010-08-11:12:25:07] Begin background update check
    [2010-08-11:12:25:07] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
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    [2010-08-11:12:25:08] begin quitting
    [2010-09-12:11:45:04] UI SWF load is complete
    [2010-09-12:11:45:04] UI initialized
    [2010-09-12:11:45:04] Begin background update check
    [2010-09-12:11:45:05] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
    [2010-09-12:11:45:06] Background update not available
    [2010-09-12:11:45:06] begin quitting
    [2010-09-23:09:20:47] UI SWF load is complete
    [2010-09-23:09:20:48] UI initialized
    [2010-09-23:09:20:48] Begin background update check
    [2010-09-23:09:20:48] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
    [2010-09-23:09:20:48] Background update not available
    [2010-09-23:09:20:48] begin quitting
    [2010-09-30:16:47:45] UI SWF load is complete
    [2010-09-30:16:47:46] UI initialized
    [2010-09-30:16:47:46] Begin background update check
    [2010-09-30:16:47:46] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
    [2010-09-30:16:47:47] Background update not available
    [2010-09-30:16:47:47] begin quitting
    [2010-10-13:09:07:58] UI SWF load is complete
    [2010-10-13:09:07:59] UI initialized
    [2010-10-13:09:07:59] Begin background update check
    [2010-10-13:09:07:59] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.3.13070/update
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    [2010-10-13:09:08:15] User notified of available background update
    [2010-10-13:09:10:53] User selected immediate install of background update
    [2010-10-13:09:10:53] Running C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
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    [2010-10-13:09:10:55] UI SWF load is complete
    [2010-10-13:09:10:56] UI initialized
    [2010-10-13:09:10:56] starting user confirmation
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    [2010-10-13:09:10:56] Installed version: 2.0.3.13070
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    [2010-10-13:09:11:04] Copying C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Users\jon.helm\AppData\Local\Temp\fla4F0A.tmp\temp
    [2010-10-13:09:11:04] Deleting C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-10-13:09:11:04] Copying C:\users\jon~1.hel\appdata\local\temp\air2432.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-10-13:09:11:04] Execution complete; beginning commit phase
    [2010-10-13:09:11:04] Deleting C:\Users\jon.helm\AppData\Local\Temp\fla4EDA.tmp\temp
    [2010-10-13:09:11:04] Deleting C:\Users\jon.helm\AppData\Local\Temp\fla4F0A.tmp\temp
    [2010-10-13:09:11:04] Commit complete
    [2010-10-13:09:11:04] install complete
    [2010-10-13:09:11:04] begin quitting
    [2010-10-13:09:11:04] Elevated install completed
    [2010-10-13:09:11:06] begin quitting
    [2010-10-13:09:12:26] UI SWF load is complete
    [2010-10-13:09:12:26] UI initialized
    [2010-10-13:09:12:27] Pingback request completed with HTTP status 200
    [2010-10-13:09:12:27] Begin background update check
    [2010-10-13:09:12:27] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.4.13090/update
    [2010-10-13:09:12:27] Background update not available
    [2010-10-13:09:12:27] begin quitting
    [2010-10-24:12:36:14] UI SWF load is complete
    [2010-10-24:12:36:15] UI initialized
    [2010-10-24:12:36:15] Begin background update check
    [2010-10-24:12:36:15] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.4.13090/update
    [2010-10-24:12:36:16] Background update not available
    [2010-10-24:12:36:16] begin quitting
    [2010-11-15:09:32:21] UI SWF load is complete
    [2010-11-15:09:32:21] UI initialized
    [2010-11-15:09:32:21] Begin background update check
    [2010-11-15:09:32:21] Starting download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.0.4.13090/update
    [2010-11-15:09:32:34] Background update successfully downloaded
    [2010-11-15:09:32:34] User notified of available background update
    [2010-11-15:09:32:58] User selected immediate install of background update
    [2010-11-15:09:32:58] Running C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
    [2010-11-15:09:32:58] begin quitting
    [2010-11-15:09:33:01] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-11-15:09:33:01] Commandline is: -update
    [2010-11-15:09:33:01] Installed runtime (2.0.4.13090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-11-15:09:33:04] Relaunching with elevation
    [2010-11-15:09:33:04] Launching subprocess with commandline c:\users\jon~1.hel\appdata\local\temp\air3c1c.tmp\adobe air installer.exe -ei
    [2010-11-15:09:33:06] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-11-15:09:33:06] Commandline is: -stdio \\.\pipe\AIR_8888_0 -ei
    [2010-11-15:09:33:06] Installed runtime (2.0.4.13090) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-11-15:09:33:06] Starting silent runtime update. Updating runtime from version 2.0.4.13090 to version 2.5.1.17730
    [2010-11-15:09:33:06] Installing msi at c:\users\jon~1.hel\appdata\local\temp\air3c1c.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-11-15:09:33:20] Runtime Installer end with exit code 0
    [2010-11-15:09:33:20] Elevated install completed
    [2010-11-15:09:36:14] Runtime Installer end with exit code 0
    [2010-11-15:09:36:49] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-15:09:36:49] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-11-15:09:36:49] Commandline is: -updatecheck
    [2010-11-15:09:36:49] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-11-15:09:36:49] Performing pingback request
    [2010-11-15:09:36:50] Pingback request completed with HTTP status 200
    [2010-11-15:09:36:50] Starting runtime background update check
    [2010-11-15:09:36:50] Clearing unused background update directory
    [2010-11-15:09:36:50] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2010-11-15:09:36:50] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2010-11-15:09:36:50] Runtime update not available
    [2010-11-15:09:36:50] Unpackaging cancelled
    [2010-11-15:09:36:50] Runtime Installer end with exit code 0
    [2010-11-29:09:27:06] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-29:09:27:06] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-11-29:09:27:06] Commandline is: -updatecheck
    [2010-11-29:09:27:06] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-11-29:09:27:07] Performing pingback request
    [2010-11-29:09:27:07] Starting runtime background update check
    [2010-11-29:09:27:07] Clearing unused background update directory
    [2010-11-29:09:27:07] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2010-11-29:09:27:07] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2010-11-29:09:27:07] Runtime update not available
    [2010-11-29:09:27:07] Unpackaging cancelled
    [2010-11-29:09:27:07] Runtime Installer end with exit code 0
    [2010-12-16:09:21:28] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-16:09:21:29] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2010-12-16:09:21:29] Commandline is: -updatecheck
    [2010-12-16:09:21:29] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2010-12-16:09:21:32] Performing pingback request
    [2010-12-16:09:21:32] Starting runtime background update check
    [2010-12-16:09:21:32] Clearing unused background update directory
    [2010-12-16:09:21:32] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2010-12-16:09:21:32] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2010-12-16:09:21:33] Runtime update not available
    [2010-12-16:09:21:33] Unpackaging cancelled
    [2010-12-16:09:21:33] Runtime Installer end with exit code 0
    [2011-01-07:16:54:45] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-07:16:54:46] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-01-07:16:54:46] Commandline is: -updatecheck
    [2011-01-07:16:54:46] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-01-07:16:54:54] Performing pingback request
    [2011-01-07:16:54:54] Starting runtime background update check
    [2011-01-07:16:54:54] Clearing unused background update directory
    [2011-01-07:16:54:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-01-07:16:54:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-01-07:16:54:56] Runtime update not available
    [2011-01-07:16:54:56] Unpackaging cancelled
    [2011-01-07:16:54:56] Runtime Installer end with exit code 0
    [2011-02-01:10:52:18] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-01:10:52:18] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-02-01:10:52:18] Commandline is: -updatecheck
    [2011-02-01:10:52:18] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-01:10:52:20] Performing pingback request
    [2011-02-01:10:52:20] Starting runtime background update check
    [2011-02-01:10:52:20] Clearing unused background update directory
    [2011-02-01:10:52:20] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-02-01:10:52:20] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-02-01:10:52:21] Runtime update not available
    [2011-02-01:10:52:21] Unpackaging cancelled
    [2011-02-01:10:52:21] Runtime Installer end with exit code 0
    [2011-02-10:08:58:36] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-10:08:58:36] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-02-10:08:58:36] Commandline is: -updatecheck
    [2011-02-10:08:58:36] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-10:08:58:37] Performing pingback request
    [2011-02-10:08:58:37] Starting runtime background update check
    [2011-02-10:08:58:37] Clearing unused background update directory
    [2011-02-10:08:58:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-02-10:08:58:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-02-10:08:58:37] Runtime update not available
    [2011-02-10:08:58:37] Unpackaging cancelled
    [2011-02-10:08:58:37] Runtime Installer end with exit code 0
    [2011-02-24:10:42:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-24:10:42:54] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-02-24:10:42:54] Commandline is: -updatecheck
    [2011-02-24:10:42:54] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-02-24:10:42:58] Performing pingback request
    [2011-02-24:10:42:58] Starting runtime background update check
    [2011-02-24:10:42:58] Clearing unused background update directory
    [2011-02-24:10:42:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-02-24:10:42:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-02-24:10:42:59] Runtime update not available
    [2011-02-24:10:42:59] Unpackaging cancelled
    [2011-02-24:10:42:59] Runtime Installer end with exit code 0
    [2011-03-08:10:01:51] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-03-08:10:01:53] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-08:10:01:53] Commandline is: -updatecheck
    [2011-03-08:10:01:53] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-03-08:10:01:57] Performing pingback request
    [2011-03-08:10:01:57] Starting runtime background update check
    [2011-03-08:10:01:57] Clearing unused background update directory
    [2011-03-08:10:01:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-03-08:10:01:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-03-08:10:01:59] Runtime update not available
    [2011-03-08:10:01:59] Unpackaging cancelled
    [2011-03-08:10:01:59] Runtime Installer end with exit code 0
    [2011-03-18:09:54:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-03-18:09:54:03] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-18:09:54:03] Commandline is: -updatecheck
    [2011-03-18:09:54:03] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-03-18:09:54:08] Performing pingback request
    [2011-03-18:09:54:08] Starting runtime background update check
    [2011-03-18:09:54:08] Clearing unused background update directory
    [2011-03-18:09:54:08] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-03-18:09:54:08] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-03-18:09:54:08] Runtime update not available
    [2011-03-18:09:54:11] Unpackaging cancelled
    [2011-03-18:09:54:11] Runtime Installer end with exit code 0
    [2011-03-28:12:09:22] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-03-28:12:09:24] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-03-28:12:09:24] Commandline is: -updatecheck
    [2011-03-28:12:09:24] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-03-28:12:09:29] Performing pingback request
    [2011-03-28:12:09:29] Starting runtime background update check
    [2011-03-28:12:09:29] Clearing unused background update directory
    [2011-03-28:12:09:30] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update
    [2011-03-28:12:09:30] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.5.1.17730/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-03-28:12:09:41] Unpackaging complete
    [2011-03-28:12:09:44] Download success
    [2011-03-28:12:09:44] Runtime updated downloaded
    [2011-03-28:12:10:15] User had deferred installing the update
    [2011-03-28:12:10:16] Runtime Installer end with exit code 0
    [2011-04-19:15:28:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-19:15:28:13] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
    [2011-04-19:15:28:13] Commandline is: -applyupdates "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-19:15:28:13] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-19:15:28:20] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe
    [2011-04-19:15:28:55] Starting runtime background update installation
    [2011-04-19:15:28:56] Launching subprocess with commandline C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-19:15:28:56] Runtime updater successfully launched
    [2011-04-19:15:28:56] Runtime Installer end with exit code 0
    [2011-04-19:15:29:12] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86
    [2011-04-19:15:29:12] Commandline is: -update "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-19:15:29:12] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-19:15:29:12] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe
    [2011-04-19:17:02:59] Relaunching with elevation
    [2011-04-19:17:02:59] Launching subprocess with commandline c:\users\jon~1.hel\appdata\local\temp\air5d4b.tmp\adobe air installer.exe -ei
    [2011-04-19:17:03:00] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86
    [2011-04-19:17:03:00] Commandline is: -stdio \\.\pipe\AIR_8712_0 -ei
    [2011-04-19:17:03:00] Installed runtime (2.5.1.17730) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-19:17:03:00] Starting silent runtime update. Updating runtime from version 2.5.1.17730 to version 2.6.0.19120
    [2011-04-19:17:03:00] Installing msi at c:\users\jon~1.hel\appdata\local\temp\air5d4b.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
    [2011-04-19:17:03:02] Runtime Installer end with exit code 0
    [2011-04-19:17:03:02] Elevated install completed
    [2011-04-19:17:03:07] Launching subprocess with commandline c:\program files (x86)\pandora\pandora.exe
    [2011-04-19:17:03:07] Runtime Installer end with exit code 0
    [2011-04-19:17:03:37] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-19:17:03:37] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86
    [2011-04-19:17:03:37] Commandline is: -updatecheck
    [2011-04-19:17:03:37] Installed runtime (2.6.0.19120) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-19:17:03:37] Performing pingback request
    [2011-04-19:17:03:38] Pingback request completed with HTTP status 200
    [2011-04-19:17:03:38] Starting runtime background update check
    [2011-04-19:17:03:38] Clearing unused background update directory
    [2011-04-19:17:03:38] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19120/update
    [2011-04-19:17:03:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19120/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-04-19:17:03:46] Unpackaging complete
    [2011-04-19:17:03:46] Download success
    [2011-04-19:17:03:46] Runtime updated downloaded
    [2011-04-19:17:05:55] User had deferred installing the update
    [2011-04-19:17:05:55] Runtime Installer end with exit code 0
    [2011-04-20:10:55:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-20:10:55:32] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86
    [2011-04-20:10:55:32] Commandline is: -applyupdates "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-20:10:55:32] Installed runtime (2.6.0.19120) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-20:10:55:34] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe
    [2011-04-20:10:55:37] Starting runtime background update installation
    [2011-04-20:10:55:37] Launching subprocess with commandline C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-20:10:55:38] Runtime updater successfully launched
    [2011-04-20:10:55:38] Runtime Installer end with exit code 0
    [2011-04-20:10:55:48] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-04-20:10:55:48] Commandline is: -update "c:\program files (x86)\pandora\pandora.exe"
    [2011-04-20:10:55:48] Installed runtime (2.6.0.19120) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-20:10:55:48] Installed app (com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1) located at c:\program files (x86)\pandora\pandora.exe
    [2011-04-20:10:55:52] Relaunching with elevation
    [2011-04-20:10:55:52] Launching subprocess with commandline c:\users\jon~1.hel\appdata\local\temp\air8131.tmp\adobe air installer.exe -ei
    [2011-04-20:10:55:53] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-04-20:10:55:53] Commandline is: -stdio \\.\pipe\AIR_7520_0 -ei
    [2011-04-20:10:55:53] Installed runtime (2.6.0.19120) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-20:10:55:53] Starting silent runtime update. Updating runtime from version 2.6.0.19120 to version 2.6.0.19140
    [2011-04-20:10:55:54] Reinstalling c:\users\jon~1.hel\appdata\local\temp\air8131.tmp\setup.msi
    [2011-04-20:10:55:59] Runtime Installer end with exit code 0
    [2011-04-20:10:55:59] Elevated install completed
    [2011-04-20:10:56:01] Launching subprocess with commandline c:\program files (x86)\pandora\pandora.exe
    [2011-04-20:10:56:01] Runtime Installer end with exit code 0
    [2011-04-20:10:56:31] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-04-20:10:56:31] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-04-20:10:56:31] Commandline is: -updatecheck
    [2011-04-20:10:56:31] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-04-20:10:56:32] Performing pingback request
    [2011-04-20:10:56:32] Pingback request completed with HTTP status 200
    [2011-04-20:10:56:32] Starting runtime background update check
    [2011-04-20:10:56:32] Clearing unused background update directory
    [2011-04-20:10:56:32] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update
    [2011-04-20:10:56:32] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-04-20:10:56:33] Runtime update not available
    [2011-04-20:10:56:33] Unpackaging cancelled
    [2011-04-20:10:56:33] Runtime Installer end with exit code 0
    [2011-05-01:18:07:51] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-05-01:18:07:51] Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:07:51] Commandline is: -updatecheck
    [2011-05-01:18:07:51] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:07:52] Performing pingback request
    [2011-05-01:18:07:52] Starting runtime background update check
    [2011-05-01:18:07:52] Clearing unused background update directory
    [2011-05-01:18:07:52] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update
    [2011-05-01:18:07:52] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update to C:\Users\jon.helm\AppData\Roaming\Adobe\AIR\Updater\Background
    [2011-05-01:18:07:53] Runtime update not available
    [2011-05-01:18:07:53] Unpackaging cancelled
    [2011-05-01:18:07:53] Runtime Installer end with exit code 0
    [2011-05-01:18:08:45] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:45] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.8372275084257126 onApplicationVersion
    [2011-05-01:18:08:45] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:45] Application Installer end with exit code 0
    [2011-05-01:18:08:46] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:46] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.09844990354031324 onApplicationVersion
    [2011-05-01:18:08:46] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:46] Application Installer end with exit code 0
    [2011-05-01:18:08:48] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:48] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.8097055307589471 onApplicationVersion
    [2011-05-01:18:08:48] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:48] Application Installer end with exit code 0
    [2011-05-01:18:08:48] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:48] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -isinstalled com.amazon.music.uploader adobe.com:air0.18099950067698956 onApplicationVersion
    [2011-05-01:18:08:48] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:48] Application Installer end with exit code 0
    [2011-05-01:18:08:54] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:54] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.18694090843200684 onApplicationVersion
    [2011-05-01:18:08:54] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:54] Application Installer end with exit code 0
    [2011-05-01:18:08:54] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:08:54] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.3609155435115099 onApplicationVersion
    [2011-05-01:18:08:54] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:08:54] Application Installer end with exit code 0
    [2011-05-01:18:09:04] Bootstrapper begin with version 2.5.0.16600 on Win x86
    [2011-05-01:18:09:04] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:09:04] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\JON~1.HEL\AppData\Local\Temp\AIRCC19.tmp\Amazon MP3 Uploader"
    [2011-05-01:18:09:04] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:09:04] Commandline is: "C:\Users\JON~1.HEL\AppData\Local\Temp\AIRCC19.tmp\Amazon MP3 Uploader"
    [2011-05-01:18:09:04] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:09:04] Validating app in folder C:\Users\JON~1.HEL\AppData\Local\Temp\AIRCC19.tmp\Amazon MP3 Uploader
    [2011-05-01:18:09:06] Application signature verified
    [2011-05-01:18:09:06] Unpackaging/validation complete
    [2011-05-01:18:09:06] No app located for appID 'com.amazon.music.uploader' and pubID ''
    [2011-05-01:18:09:11] Starting app installation to C:\Program Files (x86)\Amazon\Utilities. Installing app com.amazon.music.uploader version 1.0.1 using the source file at file:///C:/Users/JON~1.HEL/AppData/Local/Temp/AIRCC19.tmp/Amazon%20MP3%20Uploader
    [2011-05-01:18:09:11] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
    [2011-05-01:18:09:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Amazon\Utilities" -programMenu file:///C:/Users/JON~1.HEL/AppData/Local/Temp/AIRCC19.tmp/Amazon%20MP3%20Uploader
    [2011-05-01:18:09:11] Relaunching with elevation
    [2011-05-01:18:09:13] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:09:13] Commandline is: -stdio \\.\pipe\AIR_12060_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Amazon\Utilities" -programMenu file:///C:/Users/JON~1.HEL/AppData/Local/Temp/AIRCC19.tmp/Amazon%20MP3%20Uploader
    [2011-05-01:18:09:13] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:09:13] Validating app in folder C:\Users\JON~1.HEL\AppData\Local\Temp\AIRCC19.tmp\Amazon MP3 Uploader
    [2011-05-01:18:09:14] Application signature verified
    [2011-05-01:18:09:14] Unpackaging/validation complete
    [2011-05-01:18:09:14] No app located for appID 'com.amazon.music.uploader' and pubID ''
    [2011-05-01:18:09:14] Starting silent app installation to C:\Program Files (x86)\Amazon\Utilities. Installing app com.amazon.music.uploader version 1.0.1 using the source file at file:///C:/Users/JON~1.HEL/AppData/Local/Temp/AIRCC19.tmp/Amazon%20MP3%20Uploader
    [2011-05-01:18:09:14] Installing msi at C:\Users\JON~1.HEL\AppData\Local\Temp\AIRCC19.tmp\Amazon MP3 Uploader\setup.msi with guid {9A0F591C-6ACB-225D-7CEE-4C5F9BEFEB7D}
    [2011-05-01:18:09:16] Application Installer end with exit code 0
    [2011-05-01:18:09:16] Elevated install completed
    [2011-05-01:18:09:16] Launching subprocess with commandline C:\Program Files (x86)\Amazon\Utilities\Amazon MP3 Uploader\Amazon MP3 Uploader.exe
    [2011-05-01:18:09:16] Application Installer end with exit code 0
    [2011-05-01:18:09:16] Subprocess Application Installer succeeded
    [2011-05-01:18:09:16] Bootstrapper end with exit code 0
    [2011-05-01:18:09:19] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:09:19] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.09746510069817305 onApplicationVersion
    [2011-05-01:18:09:19] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:09:19] Application Installer end with exit code 0
    [2011-05-01:18:13:38] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:13:38] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.7556323180906475 onApplicationVersion
    [2011-05-01:18:13:38] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:13:39] Application Installer end with exit code 0
    [2011-05-01:18:13:39] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:13:39] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.9997155833989382 onApplicationVersion
    [2011-05-01:18:13:39] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:13:39] Application Installer end with exit code 0
    [2011-05-01:18:14:15] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:15] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.20768147567287087 onApplicationVersion
    [2011-05-01:18:14:15] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:15] Application Installer end with exit code 0
    [2011-05-01:18:14:15] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:15] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.6663185120560229 onApplicationVersion
    [2011-05-01:18:14:15] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:15] Application Installer end with exit code 0
    [2011-05-01:18:14:17] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:17] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.20395923173055053 onApplicationVersion
    [2011-05-01:18:14:17] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:17] Application Installer end with exit code 0
    [2011-05-01:18:14:17] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:17] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.7148476606234908 onApplicationVersion
    [2011-05-01:18:14:17] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:17] Application Installer end with exit code 0
    [2011-05-01:18:14:39] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:39] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.657811117824167 onApplicationVersion
    [2011-05-01:18:14:39] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:39] Application Installer end with exit code 0
    [2011-05-01:18:14:39] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:14:39] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.7971467799507082 onApplicationVersion
    [2011-05-01:18:14:39] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:14:39] Application Installer end with exit code 0
    [2011-05-01:18:20:05] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:20:05] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.12823252007365227 onApplicationVersion
    [2011-05-01:18:20:05] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:20:05] Application Installer end with exit code 0
    [2011-05-01:18:45:54] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:45:54] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.8330801497213542 onApplicationVersion
    [2011-05-01:18:45:54] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:45:54] Application Installer end with exit code 0
    [2011-05-01:18:50:44] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-01:18:50:44] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.10272629419341683 onApplicationVersion
    [2011-05-01:18:50:44] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-01:18:50:44] Application Installer end with exit code 0
    [2011-05-02:06:13:15] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:06:13:15] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.24587183631956577 onApplicationVersion
    [2011-05-02:06:13:15] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:06:13:15] Application Installer end with exit code 0
    [2011-05-02:06:13:16] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:06:13:16] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.4720644587650895 onApplicationVersion
    [2011-05-02:06:13:16] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:06:13:16] Application Installer end with exit code 0
    [2011-05-02:08:57:27] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:08:57:27] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.5683737164363265 onApplicationVersion
    [2011-05-02:08:57:27] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:08:57:27] Application Installer end with exit code 0
    [2011-05-02:08:57:47] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:08:57:47] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.05022752983495593 onApplicationVersion
    [2011-05-02:08:57:47] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:08:57:47] Application Installer end with exit code 0
    [2011-05-02:08:57:48] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:08:57:48] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.5124523532576859 onApplicationVersion
    [2011-05-02:08:57:48] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:08:57:49] Application Installer end with exit code 0
    [2011-05-02:14:31:24] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:14:31:24] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.45693153981119394 onApplicationVersion
    [2011-05-02:14:31:24] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:14:31:24] Application Installer end with exit code 0
    [2011-05-02:21:02:49] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:21:02:49] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.12028308026492596 onApplicationVersion
    [2011-05-02:21:02:49] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:21:02:49] Application Installer end with exit code 0
    [2011-05-02:21:02:49] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:21:02:49] Commandline is: -playerVersion=10,2,159,1 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.amazon.music.uploader adobe.com:air0.035457335878163576 onApplicationVersion
    [2011-05-02:21:02:49] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2011-05-02:21:02:49] Application Installer end with exit code 0
    [2011-05-02:21:02:49] Application Installer begin with version 2.6.0.19140 on Windows 7 x86
    [2011-05-02:21:02:49] Commandlin

  • I need to update to 6.0 but it doesn't work--I've tried several times and it never gets past the stage of "connecting to update server"--so how can I update without uninstalling first and losing all my bookmarks and passwords?

    I have a MacBook Pro with Lion. Every few days Firefox will tell me, "you really need to update to 6.0," and I say, "yes please!" but then it says "connecting to update server" for ages and ages and nothing ever happens. I wouldn't mind uninstalling the old one and downloading a new one, except that I have lots of bookmarks and passwords saved, and I don't want to lose them all. So what's going on, how can I update?

    Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
    If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
    I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
    What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
    Thanks again,
    Rob

  • My ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. Help!

    my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
    confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!

    Then contact iTunes:
    Apple - Support - iTunes - Contact Us

  • Can't update form within CS5 help/update

    After opening CS5, going to help and clicking update, I get a message from adobe application manager, the server is down or check settings on firewall. This has been going on from day one after installing,  for months.
    I downloaded the lastest adobe application manager, installed, but still not working.
    What am I doing wrong ?

    Have you checked either your windows firewall settings or your virus scan software
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    You can also update the software manually from:
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