Can't update office for mac 2011

when i try to update office for mac 2011 i get a message "can't be installed on this disk. a version of the software required to install this update was not found on this volume"

It means you are trying to install an update that requires that an earlier update first be installed. Office updaters are not cumulative. If you've never updated it then you will need to download and install all prior updates or use the Microsoft Automatic Update Manager software (which is a separate download) or open an Office application and select the Check for Updates option in one of the menus.

Similar Messages

Updating Office for mac 2011 digital segnature not valido

Updating of 2011 Office version for mac not possibile. Messaggi digital segnature not valid. The same updating on mac pro computer is ok.
Tanks Aliacon

Two things I can suggest, first verify your ISP is not the issue, next check in the Microsoft Office for Mac forums located at:
http://www.microsoft.com/mac/support
If no answers are found re-install Office for Mac and attempt to update again.

Can't open Office for Mac 2011 on Yosemite

I have just upgraded from a Mac Pro on Mavericks to an iMac 27" Retina on Yosemite.
I have been running Microsoft Office 2011 for Mac and since upgrading to the iMac on Yosemite I can no longer open Word, Excel, Powerpoint etc.
I have reinstalled from the original disk but still no luck.
I just don't know what to do next, it's odd given that many people apparently have had no problems at all. Has anybody any hints? Thanks

You may want to select one of those documents in Finder and then use the Finder File menu Get Info (Command I) to see what application it is set to Open With. That can be changed in the same place. Another method is to right-click on the file.
More details: http://computers.tutsplus.com/tutorials/quick-tip-how-to-change-the-default-appl ication-to-open-files--mac-51413

I upgraded to Yosemite now my office for mac 2011 will not work

HELP!!!! Everything was fine until I upgraded. I really need my office products and I realy dont feel like buying a new laptop (although, I guess I *could* use one )
My specs:
Late 2010 MacBook Air (13") - 2.13 GHz Intel Core 2 Duo
Here is the error log:
Process:
Microsoft Excel [800]
Path:
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier:
com.microsoft.Excel
Version:
Build Info:
Unknown-141003~0
Code Type:
X86 (Native)
Parent Process:
??? [1]
Responsible:
Microsoft Excel [800]
User ID:
501
Date/Time:
2014-11-02 12:06:46.841 -0500
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
8A55B2C7-7F03-CE6B-81C2-E5DC23FD3726
Time Awake Since Boot: 2400 seconds
Crashed Thread:
0
Exception Type:
EXC_BREAKPOINT (SIGTRAP)
Exception Codes:
0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
Referenced from: /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: Incompatible library version: Microsoft Excel requires version 14.0.50 or later, but OfficeWindowLocalizer provides version 14.0.40
Binary Images:
0x8fe78000 - 0x8feabe03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f61
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: iPhone
USB Device: FaceTime Camera (Built-in)
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:

Here is a very easy possible solution, worth trying before uninstalling Office. It worked for us so hopefully might work for you.
We installed Yosemite on a test machine to check for problems. Office 2011 for Mac ran and still does run fine on that machine with Yosemite.
As a result we installed Yosemite on our main machines. At the same time we updated Office for Mac 2011 using the latest update 14.4.7. It was at this point that Office started crashing every time a document was opened.
Solution that worked for us.
1 Using Font Book (comes with your Mac) we removed all duplicate fonts. We selected the automatically remove option.
2 Restart computer.
3 Shut down computer.
4 Restart computer in 'safe boot' to do this:
a) Shut down the computer.
b) Press the power button.
c) Immediately after hearing start-up tone, hold down SHIFT key.
d) Release SHIFT key after Apple logo and progress indicator appears.
e) Once computer has opened, restart the computer without holding down any keys.
5 Hopefully all should be ok now. Your machine might run a little slow for a while as it rebuilds caches etc but all ours were back at full speed after a few minutes.
Best Wishes
Bob

Since yesterday all my usual .xls files will not open (Office for Mac 2011). Can open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done. Have repaired disc permissions. What next?

Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

HT6114 After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly then nothing happens. How can I get Outlook to open?

After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

Office for Mac 2011 - can't open old files

I am currently on Mac OS X v10.6.8. I recently installed Office for Mac 2011. I cannot open some of my old files. I think the ones that use the old file names, e.g. .doc and .xls, rather than .docx and .xlsx.
Can anyone explain how I can open these files in my Office for Mac 2011?
Many thanks!

The free LibreOffice will open them, and it's the most cross platform office program (Linux, OS X and Windows versions)
https://www.libreoffice.org/

I can't use arabic with excel office for mac 2011

why i can't use Arabic with excel office for mac 2011?

anajjar wrote:
why i can't use Arabic with excel office for mac 2011?
Because even after 14 years MS has failed to add arabic support to most Office products for Mac. Instead use Open/LibreOffice or Numbers.

TS1388 I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation process, the MacBook Air tells me that I must quit Safari before the installation can continue. As far as I can tell, Safari is closed but I still get the same me

I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
What am I missing?

The MS installer seems to think Safari is active so try the following...
Right-click on the Safari icon in the Dock and if applicable, select Quit.
or
Try Utilities > Activity Monitor and look for Safari in the Process Name column. If present, highlight Safari and then click the Quit Process icon.

Installation Failure: MS Office for Mac 2011 Update 14.1.3

Tried to update my MS Office for Mac 2011 with Update 14.1.3, but unable. See attached screen shot. Tried several times in both normal & safe modes. Any recommendations for resolving this problem?

Sep 16 19:44:07 SBM-MacBook-Pro installd[926]: PackageKit:----- Begin install -----
Sep 16 19:44:17 SBM-MacBook-Pro installd[926]: PackageKit:Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An erroroccurred while running scripts from the package“Office2011_all_quit_14.1.3.combo.pkg”." UserInfo=0x7fda34c80680 {NSFilePath=./preflight,NSURL=file://localhost/Users/Steven%20Montgomery/Librar y/Caches/TemporaryItems/16807Office%202011%2014.1.3%20Update.mpkg/Contents/Packa ges/Office2011_all_quit_14.1.3.combo.pkg,PKInstallPackageIdentifier=com.microsof t.office.all.quit.pkg.14.1.3.update,NSLocalizedDescription=An error occurred while running scripts from the package“Office2011_all_quit_14.1.3.combo.pkg”.} {
                NSFilePath = "./preflight";
                NSLocalizedDescription = "An erroroccurred while running scripts from the package\U201cOffice2011_all_quit_14.1.3.combo.pkg\U201d.";
                NSURL ="file://localhost/Users/Steven%20Montgomery/Library/Caches/TemporaryItems/1680 7Office%202011%2014.1.3%20Update.mpkg/Contents/Packages/Office2011_all_quit_14.1 .3.combo.pkg";
                PKInstallPackageIdentifier ="com.microsoft.office.all.quit.pkg.14.1.3.update";
Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: Installfailed: The Installer encountered an error that caused the installation tofail. Contact the software manufacturer for assistance.
Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: Displaying'Install Failed' UI.
Sep 16 19:44:18 SBM-MacBook-Pro Installer[688]: 'InstallFailed' UI displayed message:'The Installer encountered an error that causedthe installation to fail. Contact the software manufacturer for assistance.'.

Microsoft Office for Mac 2011 14.4.2 Update fix for fusion drives

Improves activation in Office for Mac 2011
This update fixes an issue in which product activation is always required after you restart a computer that uses an Apple Fusion Drive. After you install this update, product activation may be requested one more time.
http://support.microsoft.com/kb/2970766

I don't normally advocate users re-install Office to fix an issue but in your case I think it's worth a try. The Mavericks update seems to have fixed the issue for most users. I would suggest the complete removal rather than the simple removal of dragging the Office folder in Applications to the trash.
Office for Mac 2011: Remove Office
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

Fusion drive solution to activate Office for Mac 2011

Activating Office 2011 is a known issue for Fusion Drive Macs.
Activation is tied to the drive. According to Microsoft the solid state part of the Fusion Drive generates a new disk id every time the Mac is started. So Mac Office thinks it a new system at each startup and will require activation.
This solution was suggested by Microsoft Support. Please let us know if this works for you.
Follow the steps below to remove the “Thunderbolt bridge”:
1. Click on the Apple icon and click on “System Preferences”
2. Click on “Network”
3. Look for “Thunderbolt Bridge” on the left side.
4. Highlight the Bridge and click on the “-” sign to remove it.
5. Restart the computer and enter the Product key for Microsoft Office. Restart again.
You can also leave comments here:
Fusion drive solution to activate Office for Mac 2011

I don't normally advocate users re-install Office to fix an issue but in your case I think it's worth a try. The Mavericks update seems to have fixed the issue for most users. I would suggest the complete removal rather than the simple removal of dragging the Office folder in Applications to the trash.
Office for Mac 2011: Remove Office
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

Office for mac 2011 not working correctly on new Macbook Pro- Help

I have a MacBook Pro from September and had One to One transfer all files/programs (including 2008 Office). I then purchased the Office for Mac 2011 program and they installed it (I guess they did not remove the older program). It has never worked correctly and I have tried to contact Microsoft to no avail.
None of the documents open with Fonts intact (Word and Excel open up blank though the graphic elements show up. I have to Select All and choose a font to make it show up.
Powerpoint is barely functional (none of the layouts actually show up when I select them, the sidebar of slides does not update as I type or try to change themese, etc. And then when I type, the program freezes and then shuts down.
I have uninstalled 2008 and 2011 and then re-installed 2011 but the same issues occur. Someone on the microsoft community told me to remove my duplicate fonts, I ddi that and the same issues still occur. My brother has the same laptop and Office for Mac 2011 and no issues.
Can someone help me basically try to start fresh- should I uninstall again? (I waas told that installing/uninstalling too many times can further the problem).
Help!
Thanks,
Bernice

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Retina display - blurry office for mac 2011 and web pages?

Hi everyone,
I was planning on making a trip to my uni tomorrow to make the purchase of the macbook pro 13 inch 8GB RAM and 256 GB SSD (for student discount) but while doing some final research I came across several disadvantages of the RD.
For the next 3 months, the macbook will be used for report/thesis writing which means ill be using office for mac 2011 and adobe reader heavily as well as the internet. I have read many articles saying office for mac 2011 even after applying the update is still blurry and grainy as are the majority of web pages and this has put me off buying and made me think id be better off with the non retina display model, meaning I'd save £200 too.
Can anyone offer any advice on this and confirm whether or not this is true, and whether you would recommend going ahead with the purchase? A screenshot of office for mac 2011 on a retina display would be perfect
Thanks!

I agree with BobTheFisterman. I have Pages 5, Pages '09 and Office for Mac 2011. I really like the Pages programs - each of the versions in their own way - but I don't like using Word on Office for Mac. It's not the same as Office 10 when used on a Windows machine. Not close at all in fact. I use it because I have it, and emailing documents between my Mac and work where we use Windows makes it easy. "Easy" is not the same as liking the software though.
The point of this, is that I would not recommend buying it. I've heard that Open Office and Libre Office are very credible alternatives, and work very much like Word on Windows. Both are free and get very good reviews. I've not used either so can't speak from personal experience, but what I would say after buying Office for Mac is that I wish I had tried the free alternatives first.
The other alternative to consider of course of Google Drive. I use that for non-confidential documents, but I wouldn't trust it for storage of any confidential work related stuff.

Trouble importing .pst file from outlook 2010 to office for mac 2011

Hi !!.. have a probem.. maybe u could help I would be so grateful...
At work I am using windows 7 microsoft office 2010 fully updated,,
I export a folder of my sent e mails to the desktop,, then copy to flash drive...
I take the flashdrive and put it in my mac..copy pst (and subfolders) to mac desktop..
then I open office for mac 2011(fully updated) and import the .pst file from the desk top..
all folders show up and open but not e-mail content!!
how can I get my e mails from work to my mac.. why am I not seeing the e-mails..the file that copies over is around 33 mb ( 188 emails) so I know there is something there..I am only importing my e-mails.. no other info) I even create a sub folder and move
everything to the subfolder before I copy it..
can you help me??
thansk so much !!

Hi there,
Can you import the PST file and find the sent items in another Outlook for Windows? If the issue only occurs in Outlook for MAC, I'd suggest you pose the question in the forums below:
Office for MAC
http://www.microsoft.com/mac/support
Support for Microsoft Office for Mac 2011 and 2008
http://support.microsoft.com/gp/cp_macoffice2008_master
How to obtain support for Microsoft Outlook for Mac 2011 connectivity problems with Exchange Server
http://support.microsoft.com/kb/2353366
Your understanding would be appreciated.
Fiona Liao
TechNet Community Support

Can't update office for mac 2011

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