Can't update, open or uninstall!

When i try to update or uninstall itunes, i get a popup saying the feature you are trying to use is on a network resource that is unavailible. It wants me to enter an "alternate path" to a folder with the package itunes64.msi... what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

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    An update gets removed during uninstall of a product. In this case where you feel like the update is not showing up in the updater (Help>Updates) you can still download to run them explicitly. The return values/log messages of update will clarify if the update is applicable or already applied.
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  • I can't update Itunes or uninstall it. Need Bonjour64.msi

    Whenever I try to update my Itunes, i get a message saying I need Bonjour64.msi. Please can someone help me?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
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  • I haven't synced my iphone 4 with my windows xp pc since Nov 2011.  now I can't even open Itunes.  I get a message that says :the feature you are trying to use is on a network resource tat is unavailable".  I can't uninstall it either.

    When I try to uninstall iTunes so that I can reinstall it, I receive this message:  "The installation source for this product is not available.  Verify that th esource exists and that you can access it".
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    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't update or uninstall Air 3.0 on Mac OS 10.7.2

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  • I can t update my ipod touch 4th gene. because I had a version of i tunes on my computer for windows 7 premium 6e bits that didn t work well. So I uninstalled it and try to install e newer version but the newer version won t read the music from the older

    I can t update my ipod 4th gen. for facebook because I uninsatalled the program itunes from my computer  as it didn t work well it would freeze on me all the time. So i installed another version for windows 7 premium 64 bits, but when i tried to open it it wouldn t let me as it said it coudn t read the music library from the last version of i tunes . So I uninstalled it too. So Now I really don t know what to do ??????

    thanks I didn't end up needing to try it! my ipod randomly decided to work again like "hmm, Ellie seems to have been really annoyed at me for ages now, maybe I should try being nice to her or something like that"

  • Error windows keep popping up on our laptop (Windows) it has to do with MobileMe.  Trying to uninstall but not able to. Now can't even open itunes???

    Error windows keep popping up on our laptop (Windows) it has to do with MobileMe.  Trying to uninstall but not able to. Now can't even open itunes???

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  • I can't update skype and can't uninstall it. Help!

    I use skype quite fequently, but I'm getting annoyed by it:
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  • Hollie**it! I can't even open iTunes anymore.I have Windows 7 Home Premium 64 Bit.  I tried to update iTunes twice today.  This is what I get:     Runtime error!     Program: C:\Program Files (x86)\iTunes\iTunes.exe     R6034  An application has made an

    Hollie**it!
    I can't even open iTunes anymore.I have Windows 7 Home Premium 64 Bit.  I tried to update iTunes Trice Now.  This is what I get: Runtime error!     Program: C:\Program Files (x86)\iTunes\iTunes.exe.   R6034  An application has made an

    Hello there, Vinnie.
    The following Knowledge Base article addresses the very issue you're describing:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
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    RNORTH
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    Message was edited by: CtDave

  • I recently accepted an automatic update to pages on my MacBook Pro. I can no longer open pages or documents created through the older version of Pages......Any suggestions?

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    Open Activity Monitor. Select All Processes instead of My Processes at the top and then reorder everything by highest CPU usage. Take a screenshot and post the image here.

  • After the iOS 7 update my iPhone 5's touch screen is unresponsive some times ,can't even open the lock screen , I had to turn the phone off and turn it on again , it's really frustrating , any solution ??

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    http://support.apple.com/kb/ts1827
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