Can't Update or Download Apps PLEASE HELP!!!

I recently got a macbook pro and ever since I got it I couldn't download or update any apps. When I click download or update it downloads the app into a folder called downloads, which is inside iTunes Media in a .tmp folder, but the app does not go into my library and I can't drag it into my library because there is a .tmp folder and it it there is a file called info.plist and another file called download but when I click on it I get an error that says You can't open the application download because the Classic environment is no longer supported. I created a test account and a guest account and it worked so there is something wrong with my user profile. Can someone help me?

Try resetting your password at appleid.apple.com if you aren't having any luck
You'll need to email iTunes Support through this link:
http://www.apple.com/uk/support/itunes/contact/

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