Can't update or restore my ipod - please help

It only seems that i can synch my ipod when i plug it in when windows loads up. Itunes automatically loads up and my ipod synchs. But then if later i want to synch again as i have added new stuff it won't. When i try to restore it to the factory settings to try and resolve it my ipod dissapears from the list and it says restoring my ipod but nothing happens. The progress bar just goes across forever and my ipod comes out of the do not disconnect mode and i can disconnect it. Any ideas on how i can restore it please???
Hope this makes sense!!!

It only seems that i can synch my ipod when i plug it in when windows loads up. Itunes automatically loads up and my ipod synchs. But then if later i want to synch again as i have added new stuff it won't.
you're making perfect sense. with that set of symptoms, first check on the possibility from this document:
iTunes for Windows: iTunes 7 doesn't recognize iPod

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