Can't update past v 3.6.13 (OS X)

I'm running Mac OS X (10.4.11) and currently have Firefox 3.6.13. I can't upgrade to Firefox 4 since I'd need to update my OS, so I'd like to just upgrade my current version of Firefox to 3.6.17. However, Firefox won't let me. When I go to "Help" and "Check for Updates..." I receive an error message that informs me that "A recommended security and stability upgrade is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer." My login IS the administrator login on my computer, and there is no other login. Am I going to have to try to access as SU just to update this damn program? Any help is greatly appreciated. (Note: For several weeks now, Firefox prompts me every once and a while that there's an update for 3.6 available and asks if I want to download it. When I press ok, it just displays a progress bar that never does anything and stays open until I close it down. No error, no download, no nothing. It was only when I went to manually check for updates that I received this error message.)

Thanks for your answer.
Like you wrote, I downloaded OS X Lion Update 10.7.5 (Client Combo) . But it is not installing even though there is enough space.

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G3 imac can't update past 10.4.6 "errors found during update"

I'm issues with a slot-loading g3 imac updating past 10.4.6 (the version i installed from the dvd). the boot rom number is 4.9.f1. I tried to format after the first incident to no avail. It runs pretty good as is but I need to get Ilife 08 on it(which claims to need 10.4.10 i believe). The first go at this I ran software update, it updated everything but the 10.4.11 combined, which rendered my Itunes unusable because it needs 10.4.9 or later. I even went as far as just downloading the 10.4.7 combined update with the same outcome. Instalation on the os x update runs normal and the just stops, saying there were errors found try updating again.
Please help!!!
Thanks in advance,
Dan

A G3 won't see more than 128 GB of a drive. You can put in a larger drive but the computer won't see anything beyond the first 128GB, not even if you partition. I know with G4s you can put in ATA PCI cards which will allow you to use bigger drives, and there's a utility called [SpeedTools|http://www.speedtools2.com> which is a software solution (read carefully before using as there are drawbacks vs. hardware).
A hard drive is one place where I am hesitant about buying used, especially if it is one that is the same vintage as your computer with who knows how many hours on it. I am saying this because I don't think if you buy new that you will find anything less than 7200, 8MB, 160 GB, etc. I also see people asking $30 for used 120GB drives, and you can get a new 160GB drive for not much more if you hunt around and fill out your rebate coupons.
You can get a bigger drive, use the first 128 GB with this computer, then when you get a new computer move the drive into it and use the whole thing (assuming you get a computer that supports big drives as just about any computer made in the past 4 years will do).
Personally I like Seagate drives, but you'll get all kinds of responses on this.
Since this is moving more into the hardware realm you might consider reposting the issue in the imac and/or G3 forum.
Oh, one more thing, I wouldn't necessarily kiss the drive goodbye. If you have given up on directory repair why not try reformatting it with the erase option (to do a scan for bad blocks) and see if it still has some life left in it? I am still running two 120GB drives in this computer, at least one of which is 5 years old.

Can't update past 10.5

I am have trouble updating my son's mid 2007 iMac past 10.5 installed from the retail Leopard disc after a series of crashes and hangs starting last week.
at first i thought it was due to disk errors such as 'invalid node structure', but after running Diskwarrior, it rebuilt my directory and my disk gives me no errors. i have tried installing from software update, stand alone combos, 10.5.1, 10.5.3, 10.5.6. all give me different problems. stuck at grey screen, with apple and progress wheel, without apple and wheel, apple no wheel, circle with line though it, bsod...i have seen it all.
btw leopard 10.5 runs smooth and fast and 10.5.6 did run smooth and fast. tried zapping pram, safe boot, repair permissions, etc.
any ideas?

Have you booted from the restore disk using Disk Utility? If not... it's worth a try. Even if you've used DiskWarrior... make sure there aren't any errors on the boot disk.
Restart your Mac while holding down the C key, pressing the power button and inserting your restore disk all at the same time. An Installer window will open, but do not proceed with any installations. Instead, from the Menu Bar, select Utilities > Disk Utility. In the Disk Utility window click First Aid, and then click Verify. If Disk Utility reports errors, click Repair. When Disk Utility is finished, from the Menu Bar, select Utilities/Startup Disk. Select MacintoshHD 10.x.x and click Restart.
Are you certain his iMac meets the minimum requirements for Leopard? Check here:
http://www.apple.com/macosx/techspecs/
If you haven't tried it, run the Apple Hardware Test from the restore disk.
http://support.apple.com/kb/HT1509
Is there sufficient disk space? Right or control click the MacintoshHD icon on your Desktop, then click: Get Info. In the Get Info window, click the discovery triangle so it's facing down. You will see; Capacity and Available Make sure you have 10% available disk space, 15% is better. Insufficient available space, can cause performance issues, system corruption, and possible loss of data.
Carolyn

Can't update past 10.5.8

Hello.
I'm running a 2009 17" MacBook Pro on 10.5.8. I would like to upgrade my software in order to have features such as the App Store. However, running the Software Update finds no updates available. I can't find any software updates online that aren't only available in App store. It's like a cycle where whenever I go to download a software update, it tells me I have to download the app store first, and when I go to download the app store, it tells me I have to download the software update first.
Thanks.

Upgrading to Snow Leopard, Lion, or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
You can purchase Snow Leopard by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The price is $19.99 plus tax. You will receive physical media - DVD - by mail.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Model Eligibility for Snow Leopard and Lion.
Snow Leopard General requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider; fees may
apply.
6. Some features require Apple’s MobileMe service; fees and terms apply.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or
Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.

HT1926 My iTunes can't update past version 10.4.1.10,

I have Windows 7 64-bit, iTunes is the only thing that never updates, and it's always because of some unspecified error. I've tried just downloading it and installing manually, but it still doesn't work.

many thanks.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Can't update iPhone 3G from 4.2.1 to iOS5

I'm trying to update my iPhone 3G from 4.2.1 to iOS5. When I plug in the iPhone it says your software is up to date. I've tried restoring it and no joy. Any ideas?

Well... If you paid any atention to anything that has been circulating for the past few months, you would know that the iPhone 3G is no longer supported by Apple. You can't update past iOS 4.2.1. Sorry.

I really want to update my iMovie, but I guess I need to update a lot of things first, which costs a lot of money. Is there any way I can just update iMovie and nothing else?

I really want to update my iMovie, but I guess I need to update a lot of things first, which costs a lot of money. Is there any way I can just update iMovie and nothing else?

- If you have a 1G ipod you can't update past 3.1.3. To identify yourd see:
Identifying iPod models
- Be aware that if you can/do update the iOS to the latest (4.2.1 for a 2G and 4.3.4 for a 3G) you may not be able to sync to the old computer since that computer will need the latest iTunes to see/sync with the update iPod. Yo need an Max with at least OSX 10.5.8.
You can transfer iTunes purchases from the iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can use on of the third-party programs dicussed here to transfer other stuff:
new PC: Apple Support Communities
Unless you can move/copy the iPod backup file to the new computer you will loose all app data and restore from that backup. That file is located:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

HT5312 When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this

When I got my Ipod Touch 3 years ago, my mum set up an Apple ID in her name & email address. I have since got an Ipad & set up my own Apple ID. How can I update my Ipod to my Apple ID? I would like to sync the Ipad and Ipod, but cant get past this ID problem?

Hi AnnieAnneok,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
First, I would suggest you backup your iPod touch and transfer purchases to your computer:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Confirm your Apple ID is set up and updated with the correct information:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Then, in Settings on your iPod touch, sign out of your iCloud Account and your iTunes Store account and sign back in with the correct Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
Judy

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day.

TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USN

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white, goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Apple ID. My newly updated iPad 2 wants an email for the apple ID. My apple ID is not an email address. How can I get past the set-up screen?

My newly updated iPad 2 wants an email for the apple ID. My apple ID is not an email address. How can I get past the set-up screen?
I can't change my Apple ID. It would mess all my stuff up.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT4623 I am in the process of updating my iphone4 to ios7 it seems to have updated but i can't go past the terms and conditions page even though I have agreed to them can anyone help

I am in the process of updating my iphone4 to ios 7, it has completed the process but i can"t get past the terms and conditons page although I have agreed to them both - can anyone help?

*** I HAVE THE ANSWER ***
You must goto Settings > General > Reset > Reset All Settings ... this worked 100% for me and once that is compelte go back and try to pass the terms and conditions, you will see the "agree" button in the bottom right hand corner

I am contemplating purchasing an iPad, and then possibly a Macbook pro. Currently, I have an iMac G5, and a Powerbook G4. Neither which can be upgraded past Leopard. My question is do I need to have Snow Leopard in order to be able to update an iPad?

I am contemplating purchasing an iPad, and then possibly a Macbook pro. Currently, I have an iMac G5, and a Powerbook G4. Neither which can be upgraded past Leopard. My question is do I need to have Snow Leopard in order to be able to update an iPad? Do I need to reverse my thought on which to buy first?
I plan on keeping the iMac and PB until they cease to work ( have replaced HD's on both already). I mostly use the PB-- lots of writing, surfing, email, etc.
Your thoughts?

The minimum Mac specs (from http://www.apple.com/ipad/specs/) are :
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.2 or later recommended (free download from www.itunes.com/download)
iTunes Store account
Internet access
So you only need Leopard, not Snow Leopard

HT1338 I can't update my Mac past OS X verison 10.6.8.

My borther on his Mac is running OS X 10.8.4 however I'm running 10.6.8 and I need to update past verison 10.7.0 but when I click for updates I get Software Update doesn’t have any new software for your computer at this time.
What do I need to do to get the update.?????

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Can't update past v 3.6.13 (OS X)

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