Can't update Photoshop at all on OSX 10.6.4
Photoshop 11.0 runs on my iMac, but is buggy and frequently crashes. I have never been able to install updates, I get this message: ""The disk image can not be accessed." I have tried uninstalling and reinstalling, but still can't update. Any suggestions?
Thank you,
Michael
iMac 2.55 Ghz Intel, 4GB memory
OSX 10.6.4
When you did your uninstall did you do it from the CD?
Then before you reinstalled did you one reboot, second run the Adobe CS Clean Script, and third reboot again before the reinstall?
FROM: http://www.adobe.com/support/contact/cs4clean.html
DOWNLOAD
It is important you read and carefully follow the ReadMe instructions included with the download.
English/Japanese
Download the Adobe CS4 Clean Script for Windows (ZIP, 4.6 MB)
Download the Adobe CS4 Clean Script for Macintosh (DMG, 588 KB)
I will also include CS3 for those later reading this is the forum:
FROM: http://www.adobe.com/support/contact/cs3clean.html
DOWNLOAD
It is important you read and carefully follow the instructions included with the download.
English/Japanese
Download the Adobe CS3Clean Script for Windows (ZIP, 978 KB)
Download the Adobe CS3Clean Script for Macintosh (DMG, 251 KB)
and why we are at it here is the CS5:
http://www.adobe.com/support/contact/cs5clean.html
DOWNLOAD
* Download the Adobe CS5 Cleaner Tool for Windows (ZIP, 4.6 MB)
* Download the Adobe CS5 Cleaner Tool for Macintosh (DMG, 1.4 MB)
It is important you read and carefully follow the ReadMe instructions included with the download.
English/Japanese
Download the Adobe CS5 Cleaner Tool for Windows (ZIP, 4.6 MB)
Download the Adobe CS5 Cleaner Tool for Macintosh (DMG, 1.4 MB)
The above is the best way I know to ensure your getting a good removal and clean install.
All the best,
Bob J.
<< advertisting removed>>
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