Can't Update QuickTime and iPhoto

When attempting to download and install the latest version of QuickTime and iPhoto via Software Update, I got the error message, "None of the checked updates could be saved. You do not have appropriate access privileges." I have two User Accounts on this Mac, both are Admin accounts, and I've tried updating from both accounts. I've repaired privileges via Disk Utility. Why can't I download these updates?

Same issue with the QT 7.3 update, I get this message...
The update “QuickTime” can’t be saved.
You do not have appropriate access privileges.
The Installer package has been moved to the Trash. To try again, open the package from the Finder.
Tried repairing permissions with disk utility, it ran with a few warnings and 3 unexpected ACLs on the private/var/root dirs, but that did not help.
Had keychain problems when I did the Leopard upgrade, had to reset the root password to fix. Wondering if the problematic Leopard upgrade did some other damage?

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Can't update iMovie and iPhoto -"error 18"- why?

I have Lion OS X 10.8.4 version, I can't update iMovie and iPhoto -"error 18"- why?

HI Dahoveed,
When i bought this macbook the software is OS X Mountain Lion (Early 2011)
btw i got what you mean.
Thank You.

Can't update iMovie and iPhoto

My computer lately had some issues, and we took it to the apple store to fix it, and unfortunately they had to wipe out all my data before and start all over again. Now, for some reason, iPhoto and iMovie aren't with the newest update, and I want to update it, but it keeps saying that the apple ID was used to update it before, so it can't do that for some reason. What should I do?

HI Dahoveed,
When i bought this macbook the software is OS X Mountain Lion (Early 2011)
btw i got what you mean.
Thank You.

HT1338 OSX 10.4.11 update quicktime. Browser says out of date. Updater says up-to-date. Is this version no longer supported. How to update QuickTime and Java then?

OSX 10.4.11 Updates to QuickTime and Java.
Browser says out of date. Updater says up-to-date. Is this version no longer supported?
How can I update QuickTime and Java then without upgarding? I wish to keep a back channel to OS9

Mac OS X Tiger was discontinued years ago, and if Software Update doesn't detect any new update, it's because you are running the latest Java and QuickTime version for Tiger.
Apart from that, I see that you have a G5, so the most recent Mac OS X version you can use is Mac OS X Leopard, another version that it's (or it's going to be) discontinued soon. PowerPC support is completely dead now, and if you want the most recent QuickTime and Java versions, you will need a Intel-based Mac with OS X Lion or Mountain Lion, that have got the latest Java 6 versions and they are compatible with Java 7

Can't update quicktime on windows xp. Try to install 7.7.3 and it says I have a newer version installed. I don't of course, I have 7.3.1. Have never been able to update it. Even uninstalling older version it still says a newer version is already installed

Can't update quicktime on windows xp. I have 7.3.1 and when I try to install 7.7.3 it says I have a newer version already installed??? Even uninstalling the older one, it still says the same thing. I haven't been able to update it since 2007.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't update iMovie or iPhoto, says that I need to use a different apple ID

I got my iMac quite a few months ago, and ever since then my iMovie and iPhoto has refused to update, now it even won't let me download my "iBooks Author" app. My iMac was bought used, but an employee at the apple store gave it a new "brain" after that and also made the iMac have the same features as the iMac one bigger in size. The specific alert that comes up when I try to update iMovie and iPhoto is: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". I have talked to the friend/employee about this problem and the only way he could think of was to get a hold of apple and allow them to access my computer remotely to try and fix it. BUT- I really don't want strangers going onto my computer to be honest. So I was wondering, is there another way I could fix this myself? I have tried to use 2 of my apple IDs to update it but neither work. And it would be really good if I could update soon because ever since I got the new mavericks update it isn't letting me use iPhoto 'till I update it again, because apparently this version doesn't support the old iPhoto. I really need to update so I can download photos onto my computer again!!! Hopefully all my photos are not gone, I have never got to back them up yet! PLEASE HELP!!!!!!!!!!

You can not login into iTunes or the App Store using VPP credentials. You must purchase all apps/book/etc. from the VPP website. Then you can redeem the codes thru itunes/app store or import the codes thru apple configurator. Here is the url for the VPP website: https://volume.itunes.apple.com/WebObjects/MZFinance.woa/wa/login?cc=us
(It will not affect any of the apps you already have but the id can only be used for VPP.)
Cheers,
Alec

I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILL

Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?

How can i update iMessage and time

How can I update iMessage and time

Was iVideo purchased on the app store? If so, both iPhoto and iVideo can be updated via the App Store. (You can click on Software Update under the Apple menu at the top left of your display).

Can't update Quicktime which won't let me update iTunes...HELP PLEASE!

I have been trying to update to the latest version of iTunes but I can't even open iTunes because my Quicktime isn't updated. So I have tried updating Quicktime and I always get to the very end until it says "cannot save installed files saved in '/' " What does this mean?????
How can I successfully save my installations of Quicktime? I have never had a problem with updating either of those until now...
HELP ME PLEASE!
thank you...

To Apple Discussions!
How much HD space do you have left?
Not sure if this matters but, make sure your HD is Journaled.
Repair permissions & then restart your computer.

Can´t update pre installed iPhoto version 9.1.5 to 9.2 because in App Store is said i have to login with the ID I bought iPhoto! I did not buy iPhoto with any ID because it was already preinstalled!

can´t update pre installed iPhoto version 9.1.5 to 9.2 because in App Store is said i have to login with the ID I bought iPhoto!
I did not buy iPhoto with any ID because it was already preinstalled!?

Did you try re-installing OS x Lion? That was the solution for me. Just make a back up with time machine and then restart your mac and during restart press ALT. Then you'll acces the support screen and there you can reinstall OS X lion on your macintosh HD.
This was the solution the people from Apple support gave me and afterwards I could download the update perfectly.

I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?

I can´t watch movietrailers on Itunes movietrailers. It tells me to download Quicktime but I already have Quicktime in Mac OS X? I can´t update Quicktime either?
Mac OS X 10.6.8
Quicktime player 10.0
Do I need to download Yosemite?

Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".)
A Mac OS X v10.6, OS X Lion, and OS X Mountain Lion-compatible version of QuickTime Player 7 is available for use with older media or with AppleScript-based workflows. QuickTime Player 7 can be used to playback formats such as QTVR, interactive QuickTime Movies, and MIDI files. Also, it supports QuickTime 7 Pro registration codes for access to QuickTime Pro functionality.
How to install Quicktime Player 7 on Snow Leopard, Lion and Mountain Lion when it is not already present:
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US
Quicktime Player 7 for Snow Leopard OS 10.6 available here:
http://support.apple.com/kb/DL923

Can't update QuickTime - 1402 on HKEY_LOCAL... \QuickTimePreferences

I need to update QuickTime and Itunes but keep getting an error on installing the QuickTime 7 "1402 error: could not open key HKEYLOCALMACHINE\Software\Classes\QuickTimePreferences.
I've tried to use REGEDIT to edit the permissions on the quicktime keys but that doesn't work. I get a message telling me I can't open the key or change permissions. Also, all user accounts on this PC are setup as administrator and I've tried to edit these keys from multiple accounts. All attempts generate the same error.
Also, if I just go to the Control Panel - Add or Remove Programs and try to remove Quicktime, I get the same 1402 error, followed by a 1603 error.
I've already spent 3 evenings on this. I've read the advice, but it doesn't seem to work for me.
Now I have to get this fixed. My old IPOD died and the new one won't run on the older version of Itunes.
Pls help.

+I've tried to use REGEDIT to edit the permissions on the quicktime keys but that doesn't work. I get a message telling me I can't open the key or change permissions. Also, all user accounts on this PC are setup as administrator and I've tried to edit these keys from multiple accounts. All attempts generate the same error.+
That sounds like there's a problem with the access control lists on those keys.
Somewhat experimental advice in this context (I usually give it in cases where there's a recalcitrant 1402-like problem with CLSID keys on a QuickTime install) ... but it may be worth trying the procedure from the following weblog:
Aaron Stebner's WebLog: Solving setup errors by using the SubInACL tool to repair file and registry permissions
(I've seen it fix permissions before in cases where the permissions couldn't be touched using regedit, which is why I'm thinking it may be worth a crack with your problem.)

Missing iCal calenders after updating Quicktime and iTunes

I updated Quicktime and iTunes yesterday and when I tried to open my calenders in iCal this morning there was nothing !
Has anyone got any ideas of what happened here and how to avoid it in the future. I do have my iCal events calenders on my iPod so can I transfer them back into iCal on my PB ?
Powerbook G4 1,25MHZ, OS 10.3.7, 2GB RAM, Superdrive, 80GB H/D
PBG4 1.25MHZ Mac OS X (10.3.7)

Hi Mylenium:
Just as an additional info, when I stated "Apple Forum" I was referring to a suggestion made and publish there by one of the Apple Support guys.
Thanks for your suggestions. As I stated before, I put the DLL back to the "original" folder, re-started the sytems but I am still getting the AE error regarding a "missing entry on the SQLite3.dll".
After putting back such file to the original folder now I am getting the "same inital error" I got after the update ONLY in iTunes. I have not dare to move anything with my iPod yet. I do not want the whole thing to become worst that already is.
In regards to your nest suggestion "...Another thing I can think of is that you might actually need to unregister the DLL via regsrv, then re-register it somehow to re-establish the proper hooks. Still, quite odd....."..
I wonder if you cand provide me with the necessary steps to attempt this. I have no experience working/fixing DLL's.
Thanks and regards,

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.

My itunes is on an old computer. So old that I can't update it and so Haven't used it in two years. How can I move it to my new laptop and make sure this doesn't happen again? Very frustrated that I've spend $$ but can't get my music.
I want so set up itunes on my laptop and make sure that I get all of my old music and any music shared from my sons' itunes accounts. Do I have to set up itunes on my new laptop first and then use the same logins? Really concerned about losing any music, etc.

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

Can't Update QuickTime and iPhoto

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