Can't update Reader 9 with Updater 6.0.2?

I cannot get automatic updates as my company has proxy internet settings that prohibit it. My last support call told me to manually download any updates from the website. I am now getting prompted to download the following:
Adobe Updater Install Manager Update 6.0.2
Adobe Updater 6.0.2
and I have no idea where to find them ('Updater' downloads doesn't seem to be on the Adobe website) or why I require an update for an older version 6.0.2 when I am on 9?
Any guidance appreciated,
Katy

I'm having an updater problem too, and no internet proxy issues here.
I thought the problem was because I'm trying Windows 7 beta, but after seeing this thread I'm not so sure.
I have CS3 on Windows Vista 32-bit, and that has had updater problems of its own. But what I'm concerned with here is a virgin Windows 7 64-bit install--same computer, different physical hard drive. (I'm doing this mostly so I can try out Photoshop CS4 64-bit on a 64-bit OS.) So far, the ONLY Adobe program I've installed is Reader 9.
And now the Updater is trying to update itself - that is, update these files from v.6.0.0.1452 to v.6.0.0.1471:
C:\Program Files (x86)\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files (x86)\Common Files\Adobe\Updater6\AdobeUpdaterInstallMgr.exe
However, it fails. If I try to run a 'check for updates' manually from within Reader, the updater crashes and I get a Windows crash message ('updater has stopped working'). If I allow automatic update checks and it tries to run from the system tray, the updated versions get downloaded but then throw up a message about a folder being LOCKED (without specifying which folder they're talking about), and just get stuck in an endless loop, even if I try to change download location preferences.
I have examined the permissions of the folders listed above and nothing seems amiss.
I did manage to fish out the updated files themselves from my download temp cache folder, but I can't just place them in program files. Even if I elevate privileges and Windows allows me to do it, they would no longer match Adobe's certificate files in there.
There maybe be some registry permissions involved as well, but I don't know where to check and frankly this is too much of a wild goose chase. I'm trying to find out whether my next purchases of Phshp and Windows should be 64 bits; that's time-consuming enough as it is. I cannot spend hours trying to hunt down Reader Update-the-Updater problems, although I assume the updater problems would extend to other Adobe products.
So...is this a Windows 7 issue? If so, Adobe is off the hook, for a while anyway, though there are now MILLIONS of Windows 7 beta users.
If this is an Adobe Updater issue, it wouldn't be the first time, and they can't hide behind the 'free software' issue, because Updater problems plague every high-priced version of Creative Suite. And on Mac, too.
Can it be so difficult for Adobe's presumably qualified engineers to work with Microsoft and Apple and iron out update security and permissions protocol glitches?

Similar Messages

  • TS1424 itunes purchase security questions & answers reset and answered correctly.  Can not log in with updated answers which state one or both are incorrect.

    Can anyone help with this situation?
    itunes purchase security questions & answers reset and answered correctly.  Can not log in with updated answers which state one or both are incorrect.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94948)

  • How to add DRM protection to an EPUB so it can only be read with Adobe Digital Editions?

    I wish to add DRM protection to our EPUBS and PDF's so that they can only be read using Adobe Digital Editions, so that we can control licensing.

    Hi John,
    At present, the only places you can buy copy-protected ebooks that are suitable for the Sony Reader are from Sony's own ebook store and from Borders.com. The books you buy from eBooks.com won't work on the Sony Reader.
    Please contact our support team direct at help (at) ebooks.com, and tell them what's happened, and they'll be able to help you out.
    Sincerely,
    Stephen
    Managing Director
    www.ebooks.com

  • Help! Lost Adobe Reader with update attempt!

    We had Adobe Reader 8, and we have never had an issue updating to newer versions. When 9 came out our computer went to do the update (it's set to automatically detect updates and start them early in the morning if we don't start them manual by then) but when it was almost done it popped up saying we didn't have the ability to do the update...something along the lines of not being the administrator on the computer. The computer login we were using is the one we always use and is most definately the administrator of the computer.
    I figured perhaps there was a glitch or something so I restarted the computer. Well now the old Adobe Reader is gone (the "update" erased the old version to be replaced by the new one) and when I go to restart the install it's telling me it's just a trial and that after 40 days I have pay for it.
    I can't just reinstall the original reader because we had it already installed on the computer when we bought it.
    Can anyone help?
    Meanwhile, anyone here good with fixing MS Office 2003 issues? We can't get the WordArt to print out right. It prints the graphics, but they're just blocks of color or white lettering in blocks of color. And it doesn't matter what Office program it is we use. Regular graphics print out fine, it's just the Word Art.
    Thanks in advance for any help!

    Sorry for omitting that information; yes, this is the installer without AIR and Acrobat.com - I recommend that you use this download (above) if you don't want the additional tools.
    The full installer can be downloaded from http://download.adobe.com/pub/adobe/reader/win/9.x/9.1/enu/AdbeRdr910_en_US_Std.exe (41MB).
    Message was edited by: pwillener

  • I just can't be bothered with updating adobe flash - run into a problem every time and I am busy elsewhere on computer

    Next time I try to update I will be in a better situation to
    state the response I get about not completing the update.I
    will try and follow thru with this at another time. It us not
    convenient for me to become involved with the process at this
    time.

    It's really up to you how often you want to clear history. If you have a large hard drive, Firefox may save history for a year or more...

  • HT1338 Can someone help me with updating my software from osx 10.4 to 10.5 or higher?

    Hello everyone...I'm looking for help on installing Mac OSX 10.5 or higher on my computer but am having difficulty doing so. Can someone please help me out and let me know where I can find software downloads so that I can have a better functioning computer? Thank you.

    Hello,
    The highest Operating System you can have on your PowerMac is 10.5 and it is not available for download. It must be purchased secondhand such as from ebay or the like . It is no longer available from Apple.
    There is a problem however and that was originally it sold for a high price (I think it was about $120) and so still continues to be rather pricey. In comparison the OS after that, being 10.6 was sold for $30 and is available now for only $20, but 10.6 would not install on your PowerMac because it is not an Intel based mac.
    I'm not sure how much benefit you would get from installing 10.5 compared with staying with what you have. You may be better of buying a secondhand but more modern, Intel Mac and purchase 10.6 Snow Leopard to run on it.

  • Why can't Adobe Reader X update the data matrix?

    Hey guys,
    I create via Livecycle Designer an new PDF, add two text fields and insert a data matrix from formularbarcode.
    As one of its properties I set a collection (the two text fields) on which the data matrix is based.
    The two text fields are variable.
    After saving the PDF and open it with the Adobe Reader and fill in the text fields the data matrix code changes to a grey box.
    If I do this with the Adobe Acrobat Professional,  it'll work. Where is the problem? Please help!
    best regards,
    David

    Moving to Reader forums.

  • Library can't be read or updated, error (-50)

    I have just installed iTunes 7.0.2 (forced to by the Music Store!), and it is not working for me. When I run it, a small window pops up that says "importing iTunes Music Library.xml", with a progress bar. This goes on for many minutes. When it finally finishes, a popup tells me that my old library was unreadbale and has been saved in "iTunes Library (Damaged).itl". Yet another popup now says something like "There was an error saving iTunes Library.itl (-50)". (I'm not sure of the exact message, but the number is -50.) The little window in the top center of iTunes then shows messages about gapless playback info, and I get a succession of error -50 popups for every file it tries to save. If I exit and run iTunes again, I now have a completely empty library. I can restore the library from backups, but then the same old thing happens again.

    What version of iTunes did you have before you
    upgraded?
    4.7.1

  • Can someone help me with updating my Creative Cloud?

    I have Windows 7. It is giving me an error message.

    and that error message says what? You need to be much more specific.
    Mylenium

  • N95 Not Updating Firmware with Updater

    Hi
    My Nokia Software Updater is reporting my N95's firmware to be 10.0.018, am have seen versions 11/12 available, why does the updater not allow me to download these or even update itself!
    Nokia n95
    Orange
    UK
    Thanks

    okay, so i've changed my product code and now i have version 12. to make sure nothing went wrong and nothing was deleted, I removed my memory card. did the update, then put it back in. Now it is asking for my memory card password
    I've never set one, i had a pin lock before, but its not accepting it, whats happend?

  • Updates fail with apps, cloud

    Updates:Trouble with updates: Creative cloud apps. updates run to 100%, then a error message comes back and implicates; update failed.
    What do I need to do when updates come back as failed after updated run to 100%?

    close your creative cloud desktop app, right click it and click "run as administrator".  then update.

  • Gettin latest firmware with updater

    I've updated fware with updater and although it said failed after install all seems to be ok. I noticed that my new firmware is the v5.0609.2.0.1/01-03-06 and not the v5.0616.2.0.3 (24-04-2006) version. Should I run the updater again? My previous version before I ran updater was the 2.etc/8/10/05 one(my best guess).
    Nokia N95 V11.0.026 17-04-07 RM-159 Vodafone Pay Monthly
    XBOX Live Gamertag : Mafustokes

    it displays a "A processar" thing when loading, and takes a lot of time to start.
    also, i was just informed that v5.0616.2.0.6 is not really a operator dependant update... it's a general update. but if you have a vodafone branded phone, you will not get the update because vodafone did not brand this firmware version yet.
    if you do not have a branded vodafone n70, but just a locked one, you still won't get the update... don't ask why!!! i'm still tryin to find out...
    Previous phones: 3330, 3410, 3510i, 3200, 6230, Nokia N70, Nokia N73, Nokia N82, Nokia 5500 Sport & Nokia N97
    Current: Nokia N900

  • New pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

    new pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

    Sounds like you somehow got the mac version.
    Download the windows 6.7 camera raw update from this link:
    Adobe - Photoshop : For Windows : Camera Raw 6.7 Update

  • When Firefox last automatically updated, it suggested that Adobe reader needed updating, now, with Adobe Reader 8, I can no longer print from the internet, only to file. Help please.

    When Mozilla Firefox last automatically updated, it suggested that Adobe Reader needed updating. After updating to Adobe Reader 8, I can no longer print from the internet, only to a file. I know the printer and its interface must be OK because Word prints normally.

    Problem solved, it was my oversight, I had not removed the check from the Print to File box in the print set up.

  • HT1349 I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

    I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

    Welcome to the Apple Community.
    Enter the details of her second account at system preferences> mail, contacts & calendars.

Maybe you are looking for