Can't update/restore after intalling itunes 7.0  or see ipod in source list

I have a complicated issue. I just installed itunes 7.0 and my ipod won't show up in the source list (which had been a problem before with 6.0). Thinking this had to do with my Toshiba laptop, I disabled my high-speed usb port. But one of the later steps (to fix the toshiba problem) is to open the ipod updater and then restore the ipod. I can't do either of these because for some reason my updater is the 6.0 version still and gives me an error saying it's no longer supported and i have to use itunes to update (which I can't). I don't know what to do! I need help!
Toshiba Laptop   Windows XP  
Toshiba Laptop   Windows XP  

Hey there
I had issues trying to update my ipod (60g) after upgrading to itunes 7. Finally figured it out!!! I had to disable my Norton internet security - firewall and everything worked fine!!! It took maybe 10-15 mins to update the ipod to version 1.2 - then another 30 minutes to upload all my podcasts. I have no idea why it uploaded each one. Almost like during the update to version 1.2 - my podcasts (only the podcasts) were deleted and then reloaded again. Weird!!!
SO... hopefully you have a firewall that you can disable for about maybe 30 mins - just enough time to let the ipod update then you should be good. took me 4 friggin days to figure this one out!!!!
Hope this helps!!

Similar Messages

  • Can not update apps after IOS8 update on iPhone 4s

    Can not update apps after IOS8 update on iPhone 4s
    I can no longer update apps on my iPhone 4s after the IOS 8 update. The IOS 8 update took a very long time to complete, maybe 12 hours, and afterwards, it worked but updating packages were very slow. Package updates have since been problematic and about 4 days ago, it stopped being able to update any packages. I click on them to update and they never make any progress. I have 2.8 Gbytes free and I keep deleting more and more packages, pictures, etc. It seems like, from the amount of stuff that I have deleted, I should have more than 2.8 Gbytes free.
    Is anyone else having this kind of problem?

    16GB iPhone4: Go to Settings, scroll down to iTunes & App Stores and touch. At the top of the next page it shows: Apple ID. Touch this. Select Sign Out. Your Apple ID will go away. Re-enter Apple ID and password. Try App Store again.
       Other solutions were to go to Settings:General:Date&Time and turn off auto-update, then change date to next year. This didn't work for me, nor a lot of other users on the forums. It took reading a lot of threads to find the log-out, log-in solution. Even on the official Apple Website all I saw was: Make sure your connection is working, battery is charged, desktop is plugged in when you try to sync. OK I exaggerate, but with all the users posting this problem, you'd think they'd post their solutions when they work with a Tech Help call.

  • I can not update my phone because itunes says i am not connected to the internet, but i am connected

    I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.

    Download the last IOS you need and install it.
    Download iOS 4.3.5 Links
    iOS 4.3.5 download (iPad)
    iOS 4.3.5 download (iPad 2) (WIFI)
    iOS 4.3.5 download (iPad 2) (GSM)
    iOS 4.3.5 download (iPhone 4) (GSM)
    iOS 4.3.5 download(iPhone 3GS)
    iOS 4.3.5 download (iPod touch 4th generation)
    iOS 4.3.5 download (iPod touch 3rd generation)
    Step 1: Download and install latest version of Apple iTunes
    Step 2: Sync your iPhone with iTunes
    Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
    Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
    Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
    Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
    Good luck !!

  • Itunes shows only 4.3.5 update even after downloading itunes 10.5 on mac..

    itunes shows only 4.3.5 update even after downloading itunes 10.5 on mac..

    Problem solved.
    In iTunes, I selected Backup from my iPod's contextual menu under Devices. I then did a restore and all the music is back. It only took a few minutes.
    These choices are only available via the device contextual menu, not the main iTunes pull-down menus.

  • I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any

    I can not update my version of itunes. When I install the message "Could not open key UNKNOW \ Instaler \ Products \ E84E5F4E55179FC488DCF773E79CCA45 \ SourceList \ Media. Make sure you have sufficient access to that key or contact the support team." Any tips on how to solve this problem?

    If doesn't work try use the instructions below BUT in BOTH folders, first in SourceList and after in the Media.
    Start>Run put regedit and press Ok.
    1. Go to the key: HKEY_CLASSES_ROOT\Installer\Products\9B00314CD581E574FBCE93FE37F2911B\SourceLis t\Media
    2. Right click in Media folder, select Permissions from the menu.
    3. You will see that is no user, on the "Permissions for..." dialog box which appears next, press the "Add.." button and add in the "All"
    4. Back on the first "Permissions for..." dialog box, click on each account in the top-list and make sure each has the "Full Control = Allow" and "Read = Allow" permissions
    5. Click the "Advanced" button and the "Advanced Security Settings" dialog box appears
    6. On the "Permissions tab" enable the checkmark box named "Replace all child object permissions with inheritable permissions from this object", then press the "Apply" button
    7. On the "Owner" tab, highlight the "Administrators" name in the lower listbox, enable the checkmark box called "Replace owner on subcontainers and objects" and press the "Apply Button"

  • HT2292 gnature can't can't update new version of itunes due to error message saying invalid siupdate new version of itunes due to error messagecan't update new version of itunes due to error message saying invalid si saying invalid si

    can't update new version of itunes due to error message saying invalid si

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Can't update apps after upgrading to iOS 8 on ipad air

    can't update apps after updating to iOS 8 on iPad air

    There are 2 ways to fix the issue:
    1) Disable mod_spdy
    2) Push Apple to fix Safari 8, b/c the problem exists in both iOS and desktop versions

  • I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

    Hello people,
    I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
    Thanks
    <Email Edited By Host>

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • My mac is a 10.5.8 what steps do I take to up grade? I have an iphone 5 and can't update my phone on itunes.

    My Mac OS X (10.5.8) what steps do I take to up grade? I have an iphone 5, and can't update my phone using itunes.

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
    You should now see the App Store icon, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/

  • HT5654 how can i update my iphone use itunes on the computer

    how can i update my iphone use itunes on the computer

    How to update an iDevice  Scroll down to the section about updating via iTunes on the computer.

  • I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?

    I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Can notes be restored after being deleted from my apple devices

    I lost all of my notes on all of my devices.  Can they be restored after being deleted inadvertly.

    Welcome to the Apple Community.
    Do you have a back up with these notes on.

  • My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    My iPod Mini 3rd Generation isn't recognized in My Computer or iTunes. I can't even restore it without iTunes. The same thing happened with my iPod Nano 3rd Generation, but that one worked for a while, and suddenly went unrecognized.

    Hi TherAscendedSaiyan,
    Welcome to Apple Support Communities.
    See this troubleshooting article that addresses the symptom you're encountering:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Best,
    Jeremy

  • How can I add music to my itunes library from my other ipods?

    How can I add music to my itunes library from my other ipods?

    The sync is one way - computer to ipod.  The exception is itunes purchases:  File>Devices>Transfer Purchases

  • Version Shows 4.2.1:Can't Update, Restore, or trnsfr photos or prchsd music

    I have an ipod photo 20GB and after upgrading to itunes 7.0.1(7) the summary tab shows:
    - 4.2.1 shows as software version (instead of 1.2.1)
    - older ipod icon is pictured
    - the version states"ipod is up to date" and the 'update' button is grayed out
    ....the 'restore' button is grayed out as well so I can't even restore from my
    machine
    - I'm missing the 'photos' tab
    I can transfer all my non-itunes store purchased songs fine, but when I try to transfer the purchased ones, it says the software on my ipod is too old and that I need to go to use the 'update' button in the summary tab...which tells me I have the latest version! I'm caught in a loop and am beyond frustrated! I tried using my ipod on my husband's powerbook and it's fine on HIS computer! Correct version 1.2.1 comes up and itunes store music transfers...I restored the pod from his itunes, but even after doing that I still get the same result on mine. What is going on??? Help!
    White iBook G3 Dual USB   Mac OS X (10.4.7)  

    with those symptoms, it's probably worth checking on the following possibilities:
    iPod Updater reports iPod nano or Fifth Generation iPod must be connected using FireWire
    iTunes: No Photos or Videos tab in the iPod preferences pane in Mac OS X
    iPod does not appear in iPod Updater or iTunes in Mac OS X

Maybe you are looking for

  • Bug in flash builder 4? ( export air release build )

    Hi every one, I am working on a air application using flash builder 4. I tried to export an air release build and I chose my certificate and every thing seemed to be fine, but whrn I clicked on finish button, nothing happend!! I mean it did not do an

  • Problem in sending mail

    Hi all, I'm having some problem in sending mail. I did all configuration regarding this. After that when i tried to send mail, its giving some error, tht is, "SendMailService is not available". Can anybody help me on this. Thanks, Raj

  • Gnome-settings-daemon no where to be found

    Hello again .. Ive read about this posted earlier but I cant find a solution to that problem anywhere.. Ok so Ive been using linux for a few months now, and only through KDE. Ive tried several other WM .. actually probably every one of them at least

  • Difference of balance between Sub Accounting and General Accounting !?

    Hi, i have a difference between the sub and the general accounting, the correct balance is in the general accounting. When i show the balance of the sub accounting with the Tcode FK10N i find that the difference comes from the last year, there is a b

  • Do I need to uninstall my trial version of lr 4.4

    My trial version is up in a few days and I've planing to buy a cd version from a local store. My question is should I uninstall the trial version before installing the new one?