Can't update software on mac, Bold 9790

I can't update my software on desktop software for mac.
Whenever it start to back up, it will crash down when it gets to backing up "Social Feeds." 
Then, it said the device is disconnected while I didn't touch the plug at all.
And, the battery is then drained and the device is hot like fire.
Please help!

This is my first time on blackberry forums some I am unsure of the etiquette, I dont have a solution but I have the exact same problem, I just upgraded to mountain lion from snow leopard, I had no problems with blackberry desktop software on snow leopard with my bb 9790. Now with mountain lion I cannot back up my 9790 or my playbook. With my 9790 the same thing happens, device gets really hot and battery dies and software says I am not connected despite password prompting me initially for my 9790 device password .
I think this is a problem on Apple's side, this is just me speculating and not actually knowing.
I wish I could be more helpful - I hope a blackberry/cynical mac os x mountain lion user can offer some sage advice.

Similar Messages

  • I can't update becuase my mac says this, This software requires Mac OS X version 10.6.8 or later.

    I can't update becuase my mac says this, This software requires Mac OS X version 10.6.8 or later. any ways to update my iTunes?

    You need to call 1 800 My APPLE and ask for Snow Leopord disk.
    The cost is $29 I believe.
    all iOS 6 OS and hardware announced (iphone5, new nanos, etc) require at least 10.7 version of itunes.
    iTunes 10.7 requires OS 10.6.8

  • After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer.

    After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
    capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.  
    These steps are to be taken while booted in safe mode.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects. 
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands. 
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply. 
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click the line of text below to select it:
    for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
    Step 2 
    Repeat with this line:
    sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit 
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. 
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step. 
    Step 3 
    Repeat with this line:
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting. 
    Step 4
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit 
    Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output. 
    You can then quit Terminal.

  • HT1414 how can I update software on an old ipod?

    Hey Guys,
    How can I update software on an old iPod touch? I currently cant download any apps etc as im too out of date ;-(
    Thanks for your help ;-) 

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
    Identifying iPod models

  • I can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"

    i can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"
    i tried it for weeks and months, but with no success.
    i am using macbook air mid 2011, running os x lion.

    try changing the date a month or a year ahead.. 

  • Can't update software because a message appears that I have to log with the same Apple ID that was used to purchase them: iMovie, Garage Band

    I can't update software because a message appears that I have to log with the same Apple ID that was used to purchase them: iMovie, Garage Band, iPhoto, but those apps came with OSX Lion.
    How can I get the "original" Apple ID?

    Support Downloads
    http://support.apple.com/downloads/
    Luckily, there is always more than one way to update software.

  • HT4539 can I update software on ipad version 4.2.1 ?

    can I update software on ipad version 4.2.1 ?

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • I can't update software iOS 5.1.1. Why ?

    I can't update software 5.1.1

    Yet your profile states you already have iOS 5.1.1...  
    What EXACTLY do you mean?

  • Can't update software wrong password

    Can't update software wrong password
    iPad 2 iOS 8.1.3

    The iPad might be too old to update... older models sometimes don't update to new software.

  • Can't update software , stuck on "Checking for Update..." ?!

    Can't update software , stuck on "Checking for Update..." ?!

    Try a reset.  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.

  • Why I can´t update software to iOS 7 on my iPod Touch 4?

    Why I can´t update software to iOS on my iPod Touch 4?

    The 4th generation can not be upgraded beyond 6.1.3. It lacks the required hardware (RAM) for the new version of iOS.

  • HT1766 Hello, I am using iphone 4 with softward 4.3. Can I update software and to which version and how?

    Hello, I am using iphone 4 with softward 4.3. Can I update software and to which version and how?
    Thank you for your advice.

    You can go to ios7.1
    UPDATING iOS
    Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
    The following link explains how to update http://support.apple.com/kb/HT4972
    This link explains how to update using wireless http://support.apple.com/kb/HT4623
    This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

  • Can I update software or large size apps via data cellular?

    Can I update software or large size apps via cellular data  ?

    No. Over The Air upgrade requires WiFi
    Read http://support.apple.com/kb/ht4623
    Allan

  • Can i update software for ipad2?

    can i update software for ipad2?

    If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
    http://support.apple.com/kb/HT4972

  • Can i update software if just had phone unlocked

    can i update software if just had my phone unlocked

    If it was legitimately unlocked by the carrier it was previously locked to, yes. If it was unlocked by a 3rd party, it was 'hacked' and will revert to being locked if you update or restore.

Maybe you are looking for