Can't Update Software.

I have a Sony KD-65S9005B 4K TV & having problems updating the firmware. I keep getting the message "An error occurred during the system update. (7017)". I assume 7017 is an error code. The tv is connected to the internet ok & apps like iPlayer & Youtube work ok. Even when I try updating by usb stick I get the same message (without the 7017 code). i have another Sony lcd tv & the update process works ok via the same network/router.I have unplugged the tv from the mains, left it a few minutes & then plugged back in. But to no avail. Also I have done a factory reset but again the same issue is still present. Not sure if it is related but Amazon Instant Video & Netflix crash the tv which reboots into live tv mode, when I try using them. Again this issue is still present after a factory reset.I am now at my wits end over this. Any ideas please?

Hi buseng,
Welcome to the Sony Community!
You can install the update manually via USB. For further assistance we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Due to proximity, they are in a better position to respond to your questions or concerns.
If my post answers your question, please mark it as "Accept as Solution"

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