Can't update the software on my iPhone and iPod on iTunes

I know I've seen other topics about this problem, but I can't figure out what's wrong or how to fix it. Every time I connect my iPhone or iPod iTunes asks me if I would like to download and install the new software available for my devices, but it won't let me. It says that iTunes can't connect with the iPod software update server because I'm not connected to the internet. If someone could please help me to figure this out would be awesome.

The solution to this problem is described by this Apple support article:
http://support.apple.com/kb/TS1814?viewlocale=en_US

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Trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

What can I do if I can't update the software on my iphone

What can I do if I can't update my software on the iPhone

I don't know. Go to a movie, maybe. Watch some TV. Or, you might just continue using the iPhone until you can't stand it any longer, then get a new iPhone.

HT5278 How can I update the software of my iphone 4, I have version 4.3.3. Will I loose all my information; I do not have icloud..Please advise.

How can I update my iphone 4 version 4.3.3? Will I loose all my information? I do not have icloud. Please advise.Thanks!

Follow the steps in this article:
iOS 4: Updating your device to iOS 5 or later

I updated the software of my iPhone 4s, but now iTunes says my computer is synced with another device, even after I click "restore from backup."

I've selected the "restore from backup" button numerous times, but iTunes continues to give me the message, "This computer has previously been synced with another device." It then gives me the option to set up as a new phone or restore from backup. I want to put my music and apps back onto my phone! How can I get my computer to recognize my phone again?

I found this article some time ago when I was trying to help someone else in this same situation. This is a copy and paste from the website. The website is provided below for you to read before you try this.
Plug your phone into iTunes
Click setup as a new device
Immediately unplug your phone from the computer
Give it about 30 seconds and iTunes will give a message (I don’t remember the specific, but regarding you unplugging the device and it not completing)
Plug your phone back in
Viola! no restore occurred and you can access everything again
This computer has previously synced with an iPhone or another iOS device.

I just updated the software on my iphon and it is nor requesting for that is supported.what do I do becuase this is card that I used earlier??

I get a sim card not supported just after I have upgraded to the latest software offer by apple for my Iphone. It is requesting my to insert the sim card that came and I am afrid that may not be possible now. I have it it the card that was use earlier before the upgrade.

That indicates yourphone was hacked to unlock it before you upgraded. It has either now (best case) re-locked to the carrier it was originally locked to, or (worst case) become a brick.

I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

"I just updated the software on my iphone 4 and prior to updating I could double click and start the camera without logging in, now I can't. How do I fix?

I just updated the software on my iphone 4 and prior to updating I could double click and start the camera without logging in, now I can't. How do I fix?

Nothing to fix...things have changed...slide the camera icon up now..no more double tap.

Why I can not update the software of Iphone 6

I can not update the software of my Iphone

Hi alabdulla,
If you are having an issue with updating iOS on your iPhone through iTunes, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes
If you are trying to do your update over Wi-Fi, try doing it when connected to your computer and using iTunes. See this article -
iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
Thanks for using Apple Support Communities.
Best,
Brett L

HT4890 i updated my the software on my iphone and now I can't find my pictures. Any idea where I can find them? Please help!

I updated the software on my iphone 4 and now I can't find my pictures. Does anybody know where I can find them?

If the problem persists after you reboot as suggested by Ralph:
Trouble connecting usually means interference, or another WiFi on the same channel.
If you have any cordless phones, keyboards, or cameras, check what frequency they use.
From a MAC or Windows machine you can see what channel each of the available networks are using. Make sure your network is on a channel nobody else nearby is also using.

I just updated the software on my iPhone 4 to IOS (5.0.1). Is there any way I can retrieve my contacts, music, etc.?

I just updated the software on my iphone 4 to IOS 5. Is there any way I can retrieve my contacts, music, etc.?

It should automatically sync through iTunes

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Is there any way I can just update the apps on my iPhone using iTunes on my PC?, Is there any way I can just update the apps on my iPhone using iTunes on my PC?

I have more than a 100 apps which I do not use but are there in my iTunes library! My iPhone has only a few (40) updates. As I am not allowed to use office wi-fi to download or update my phone apps, I want to use iTunes on my PC for the same. But I do not want to waste time searching for the apps on my phone and then update it using iTunes. Also, I do not want to update all the apps in my iTunes Library as there are more gthan 100. Can anyone suggest me a method where I can just update the apps that are on my phone using iTunes??
I have the latest iTunes installed.

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a different setup you transfer the old library from a computer or a backup directly to the new setup, not the device to the library. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I can't update the software on my iPad 3 even though I've got enough storage space

I can't update the software on my iPad 3 even though I've got enough storage space, can you help? It is to update to IOS 7.0.4

Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

HT4436 I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in

I updated the software on my iphone to 7.0.4 and since then all my contacts are gone. I tried to sign into icloud and it said my account is not verified. It said I should go to my mail to see how to verify my account but there is no instruction in my mail

Hi stanlaw,
Welcome to the Support Communities!
The information below should help you with this.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
I hope this information helps ....
Happy Holidays!
- Judy

Can't update the software on my iPhone and iPod on iTunes

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