Can't update to 10.6.2/Disconnection during software update

Ok, so I've searched as many threads on the forum as I can stand and it seems I'm having a similar but different problem from everyone else. I began installing the update yesterday via software update and I was disconnected from the internet during the process. Obviously, the update did not finish the download/install and is now giving me errors. I can't remember exactly what it says when I try to install with software update, but it is something to the effect of "update is corrupt" or something like that.
So I tried downloading the file from Apple directly and installing and that doesn't work either. When I open the disk image I get an error message that says, "The following disk images couldn't be opened," and it returns an error code 4960. I searched around the forum some and someone else said that they had the same issue so they installed 10.6.0 from the DVD and then did the combo update to 10.6.2. I tried that as well, when I try to open the combo update I get the same error message and error code. I spoke with a friend of mine and he mentioned going into the library and trying to delete the receipts for the install, but the update was so comprehensive that there are tons of receipts in the folder and none of them indicate that they might be related to the update necessarily. I've been searching forums and Google now for the better part of four hours and can't seem to find anywhere where someone has had and solved this problem. This may mean that me posting this question is useless at this point, but I'm willing to try and see if anyone has any new ideas or insights. Thanks for any help you can provide.

Every disk image (dmg) file is a container for a virtual disk. Double-click on it and it mounts the virtual disk. Double-click on it, and it has stuff in it. When disk volumes show up on the Desktop, they're mounted as long as you elected via Finder's preferences to show them.
Since you're new to Macs, see these after you fix your present problem:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Anatomy of a Mac,
MacFixIt Tutorials,
MacTips, and
Switching to the Mac: The Missing Manual, Snow Leopard Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist.
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

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