Can't update to 11.0.2 - side-by-side configuration

I tried updating and couldn't. I got an error message which said to try to update manually. Got stuck on because I couldn't completely uninstall iTunes (I posted another question to ask for help with that problem.)
When I try installing the iTunes64Setup.exe file I get the following error message
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
I have no idea what to do.
I really need my iTunes up and running. Can someone please help?
Many thanks

Update using computer iTunes and you do not need to delete anything.
1. Make sure you have the latest computer iTunes 11.1.4
2. Connect iPhone to computer iTunes and follow the instruction "Update device using iTunes"
http://support.apple.com/kb/HT4623

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