Can't update to 12.0.1 - insufficient privileges

When I try to run the 12.0.1 iTunes Update from the Apple Software Update I get the following error:
When I attempt to install the update manually I get the following error:
I am on an administrator account, and I have tried right-clicking and running the setup as an Admin.
I am running Windows 8.1

Any suggestions would be greatly appreciated. I can still open my iTunes and update apps and stuff but it's not saving any changes I make to my music. I've been stuck with the same stuff on my iPod for months now and I'd really like to make some changes.

Similar Messages

  • I can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator

    i can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator

    Hello PamelaFox14,
    Thank you for using Apple Support Communities.
    It sounds like you need to log in as the administrator to update the iTunes application properly.
    Take a look at this article named:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    This section in particular:
    1. Make sure you have administrator account access
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
    All the best,
    Sterling

  • Can't Install iTunes : Error Message "Installer has insufficient Privileges to modify this File" Running Windows Vista

    Hello!
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    I dont exactly remember the error message.
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    Downloaded itunes setup, extracted the files and tried to install them all separately.
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I can't update to iTunes 12 on Windows 7.

    I am trying to updating iTunes to vs 12 on Windows 7 32 bit. I can't install....it goes clear thru the installation process, and then the error pops up with this message.  I am doing it manually
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    I have checked and I "am" logged in as administrator. There is no password. There is only one account on this computer. I can't click on the update and choose Run As Administrator...... 
    My current vs is 11.4
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • ITunes Update: Installer has Insufficient Privileges

    "The installer has insufficient privileges to access this directory. C:\ProgramData\Microsoft\Windows\Start\Menu\Programs\iTunes. The installer cannot continue. Log on as administrator or contact your system administrator."
    System specs: Windows 7, x32 or x64, fully patched & SP'd
    I just worked with my cousin in Colorado over Skype to get this resolved.  This is a fairly obscure error, and if you try to edit the permissions of the folder, run the installer as an administrator, log on as an administrator and run it, no actions seemed to resolve the problem.  We did get it fixed, which involved the following steps.  Not all of these may be strictly required, but hey, it worked for me. ;-)
    1.  Download the latest iTunes installer
    2.  Rt. click the installer, select 'Properties'
    3.  Click on 'Unblock', then click Apply, then OK.
    4.  Click on the Windows icon and type 'uac' (no quotes)
    5.  Click on 'Change User Account Control Settings'
    6.  Move the slider down to 'Never Notify' (NOTE: This will require a reboot)
    7.  Rt. click the installer and select 'Run as administrator' from the context menu
    8.  Let the installer complete (it should now)
    9.  Open 'Change User Account Control Settings'
    10. Return the slider to the position you found it on (likely 2nd from the top)
    Hopefully this helps you resolve this issue.  All the best, iTuners!
    Kurt

    Hello Kurt,
    I am trying to download Itunes 11.0.2 update.  The update was dowloading, checking for new software, and brought up the User Control Panel up asking for the program to make changes.  When I clicked "yes", the Apple Software Update window opened where Itunes was dowloading then installing, then I received the above error.  I also received an Apple Software Update error stating:  Errors occurred while installing the updates.  If the problem persists choose Tools - Dowload Only and try installing manually.  I tried that and ended up with the same error message:  Insufficient Privileges.  I am logged in as Administrator.  I am definitely not savvy with this type of stuff.  So to follow your instructions above, where - or how - do I dowload the Itunes installer?
    Thanks so much for any help you can provide this novice.
    --Terri

  • ITunes "updates" "insufficient privileges" errors ATTN: HELP KATRINA

    Hi:
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    Glad you got it installed, and thanks for the points.
    I can't really say whether this will fix it for good, since I don't know what else you've got installed on your PC. Security software, or installing other programs, could definitely change folder permissions without specifically telling you. That c:/program files/ folder is used by many windows applications - not just itunes.
    If you get error messages about not having permission to a folder, whether it's during an itunes install or not, just go to the security tab and grant permissions again....to whatever folder is mentioned in the message.

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    In the future Swing related questions should be posted in the Swing forum.
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  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

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  • Can't update in mysql

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    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
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    </p>
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    %>
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    <tr>
    <td>Item ID:</td>
    <td><jsp:getProperty name="inventoryBean" property="itemid" /></td>
    </tr>
    <tr>
    <td>Product Name:</td>
    <td><jsp:getProperty name="inventoryBean" property="item" /></td>
    </tr>
    <tr>
    <td>Platform:</td>
    <td><jsp:getProperty name="inventoryBean" property="platform" /></td>
    </tr>
    <tr>
    <td>Serial:</td>
    <td><jsp:getProperty name="inventoryBean" property="serial" /></td>
    </tr>
    <tr>
    <td>Description:</td>
    <td><jsp:getProperty name="inventoryBean" property="description" /></td>
    </tr>
    </table>
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    <p align="center"> </p>
    </body>
    </html>
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    <head>
    <title>Untitled Document</title>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
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    <table width="25%" border="0">
    <tr>
    <td>ITEMID</td>
    <td><jsp:getProperty name="inventoryBean" property="itemid" /></td>
    </tr
    <tr>
    <td>Product Name:</td>
    <td><input name="description" type="text" value="<jsp:getProperty name="inventoryBean" property="item" />"></td>
    </tr>
    <tr>
    <td>Platform:</td>
    <td><input name="description" type="text" value="<jsp:getProperty name="inventoryBean" property="platform" />"></td>
    </tr>
    <tr>
    <td>Serial:</td>
    <td><input name="description" type="text" value="<jsp:getProperty name="inventoryBean" property="serial" />"></td>
    </tr>
    <tr>
    <td>Description:</td>
    <td><input name="description" type="text" value="<jsp:getProperty name="inventoryBean" property="description" />"></td>
    </tr>
    </table>
    <%
         if(notSaved == false)
              if(saveResult == true)
                   out.println("Changes saved");
              else
                   out.println("Changes NOT saved");
    %>
    <p><input type="submit" name="Submit" value="Submit"></p>
    <p align="center"> </p>
    </FORM>
    </body>
    </html>
    //inventory.java
    Here is the Bean Im using:
    // inventoryBean.java - Simple database bean for table products
    package mybeans; // Our custom 'package'.
    import mybeans.DBConfigInfo; // Import helper classes
    import mybeans.DBWorker; // for simpler database programming.
    // Import other packages here.
    import java.sql.*; // For database access.
    import java.util.Hashtable; // For findRecords().
    public class inventoryBean
    private boolean isBeanDataValid = false; // Set when bean contains valid data.
    private boolean isDBError = false; // Stores whether there was a processing error.
    private String dbErrorMsg = "(No error)";
    private DBWorker dbWorker; // Helper object for JDBC programming.
    // Attributes
    private String item = "";
    private String platform = "";
    private String serial = "";
    private String description = "";
    private int itemid = 0; // Primary key field
    public void clear()
    // Clears data in all your properties to 'empty' state.
    item = "";
    platform = "";
    serial = "";
    description = "";
    itemid = 0; // Primary key field
    // Accessor Methods
    public void setItem(String newItem) { item = newItem; }
    public String getItem() { return item; }
    public void setPlatform(String newPlatform) { platform = newPlatform; }
    public String getPlatform() { return platform; }
    public void setSerial(String newSerial) { serial = newSerial; }
    public String getSerial() { return serial; }
    public void setDescription(String newDescription) { description = newDescription; }
    public String getDescription() { return description; }
    public void setItemid(int newItemid) { itemid = newItemid; }
    public int getItemid() { return itemid; }
    // Operations
    // Default constructor.
    public inventoryBean()
    // Create a helper object to work with database.
    // DO NOT DELETE THIS CODE.
    dbWorker = new DBWorker();
    // Database Operations
    // Built-in methods:
    public boolean findByPrimaryKey(int searchId)
    // Use this method to find 1 record by primary key for your table.
    // (After this call, all fields will be loaded into your properties.)
    // Clear existing data, if any.
    clear();
    isBeanDataValid = false;
    // Query by primary key.
    boolean rc = dbWorker.open();
    if(rc == false)
    isDBError = true;
    dbErrorMsg = dbWorker.errorMsg;
    return false;
    try
    // 1) Get a connection.
    Connection conn = dbWorker.getConnection();
    // 2) Create a statement.
    Statement st = conn.createStatement();
    // 3) Build your SQL.
    String sql = "SELECT item, platform, serial, description, " +
    "itemid " +
    "FROM products " +
    "WHERE itemid=" + searchId;
    //System.out.println("DEBUG SQL =" + sql);
    // 4) Get a result set.
    ResultSet rs = st.executeQuery(sql);
    // 5) Move to first record
    if(rs.next())
    // 6) Retrieve fields into your properties using JDBC get??? methods.
    item = rs.getString("item");
    platform = rs.getString("platform");
    serial = rs.getString("serial");
    description = rs.getString("description");
    itemid = rs.getInt("itemid");
    // 7) Ensure non-null String fields with dbWorker.safeStr()
    item = dbWorker.safeStr(item);
    platform = dbWorker.safeStr(platform);
    serial = dbWorker.safeStr(serial);
    description = dbWorker.safeStr(description);
    // Set result code.
    isBeanDataValid = true;
    // 8) Close all DB objects.
    rs.close();
    st.close();
    dbWorker.close(); // Connection too.
    catch(SQLException e)
    System.out.println("Error in findByPrimaryKey (" + e.getMessage() + ")");
    return isBeanDataValid;
    // Update a record
    public boolean update()
    // Use this to update a record by a primary key.
    boolean resultCode = false;
    // Query by primary key.
    boolean rc = dbWorker.open();
    if(rc == false)
    isDBError = true;
    dbErrorMsg = dbWorker.errorMsg;
    return false;
    try // Remember to put all DB code inside a try block!
    // 1) Get a connection.
    Connection conn = dbWorker.getConnection();
    // 2) Create a statement.
    Statement st = conn.createStatement();
    // 3) Build your SQL.
    String sql = "UPDATE products SET item=" + dbWorker.sqlStr(item) + "," +
    "platform=" + dbWorker.sqlStr(platform) + "," +
    "serial=" + dbWorker.sqlStr(serial) + "," +
    "description=" + dbWorker.sqlStr(description)+
    " WHERE itemid=" + itemid;
    //System.out.println("DEBUG SQL =" + sql);
    // 4) Run action query.
    int rowsAffected = st.executeUpdate(sql);
    // 5) See if we succeeded (1 recorded affected).
    if(rowsAffected == 1)
    resultCode = true;
    else
    System.out.println("Warning: Can't update in update()!");
    // 6) Close all DB objects.
    st.close();
    dbWorker.close(); // Connection too.
    catch(SQLException e)
    System.out.println("Error in update (" + e.getMessage() + ")");
    return resultCode;
    // Delete a record
    public boolean delete(int deleteId)
    // Use this to delete a record by a primary key.
    boolean resultCode = false;
    // Query by primary key.
    boolean rc = dbWorker.open();
    if(rc == false)
    isDBError = true;
    dbErrorMsg = dbWorker.errorMsg;
    return false;
    try
    // 1) Get a connection.
    Connection conn = dbWorker.getConnection();
    // 2) Create a statement.
    Statement st = conn.createStatement();
    // 3) Build your SQL.
    String sql = "DELETE FROM products WHERE itemid=" + deleteId;
    //System.out.println("DEBUG SQL =" + sql);
    // 4) Run action query.
    int rowsAffected = st.executeUpdate(sql);
    // 5) See if we succeeded (1 recorded affected).
    if(rowsAffected == 1)
    resultCode = true;
    else
    System.out.println("Warning: Can't delete ID #" + deleteId + " in delete()!");
    // 6) Close all DB objects.
    st.close();
    dbWorker.close(); // Connection too.
    catch(SQLException e)
    System.out.println("Error in delete (" + e.getMessage() + ")");
    return resultCode;
    // Insert a new record.
    public boolean insert(String newItem, String newPlatform, String newSerial, String newDescription,
    int newItemid)
         // Use this to update a record by a primary key.
    boolean resultCode = false;
    // Query by primary key.
    boolean rc = dbWorker.open();
    if(rc == false)
    isDBError = true;
    dbErrorMsg = dbWorker.errorMsg;
    return false;
    try // Remember to put all DB code inside a try block!
    // 1) Get a connection.
    Connection conn = dbWorker.getConnection();
    // 2) Create a statement.
    Statement st = conn.createStatement();
    // 3) Build your SQL.
    String sql="INSERT INTO products(item, platform, serial, description, " +
    "itemid) " +
    "VALUES(" + dbWorker.sqlStr(newItem) + "," + dbWorker.sqlStr(newPlatform) + "," + dbWorker.sqlStr(newSerial) + "," + dbWorker.sqlStr(newDescription) + "," +
    newItemid + ")";
    //System.out.println("DEBUG SQL =" + sql);
    // 4) Run action query.
    int rowsAffected = st.executeUpdate(sql);
    // 5) See if we succeeded (1 recorded affected).
    if(rowsAffected == 1)
    resultCode = true;
    else
    System.out.println("Warning: Can't update in insert()!");
    // 6) Close all DB objects.
    st.close();
    dbWorker.close(); // Connection too.
    catch(SQLException e)
    System.out.println("Error in insert (" + e.getMessage() + ")");
    return resultCode;
    public int findMaxPrimaryKey()
    // Use this method to find the current max. value for a primary key
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