Can't update to 2.1 (Error Message -19)
As the subject line suggests, I am havng difficulty "upgrading" to 2.1. I am running iTunes 8 on a Windows XP machine. The update process begins and successfully makes it through the "extracting software" step, but it is hanging up in the "backing up iPhone" step. When I say "hanging up," I mean the iTunes freezes, my CPU usage spikes to 100%, and I have to go in to Windows Task Manager to exit iTunes, which is in a status of "not responding." Sometimes I get error message -19, other times I do not.
Any ideas? I see that iTunes has an option to restore the original settings, but I don't want to resynch all of my music and photos.
Oh! I'm stupid... I guess the iTunes error confused me...
Thank you
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Follow us on Twitter @VZWSUPPORT
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