Can't update to latest version of iTunes.
When I plug my iPhone to iTunes, it says that I need to update my iTunes. Currently, I have 11.0.1.12. As it is trying to update, it ends up giving me an error:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
I tried saving the iTunees64 file in different locations & locating the file - it wouldn't show up. I disconnected our Wi-Fi connection & reconnected. Restarted my computer, ran PC clean up & virus scan. Nothing is working. What's the problem?? Please help!
Thank you!
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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If you are having issues with iTunes after an attempted update, you may find the following article helpful:
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http://support.apple.com/kb/TS5376
Regards,
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http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
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http://support.apple.com/kb/HT1926
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I'm trying to update the latest version of iTunes but my computer gives me an error saying to go to tools then download only and update manually. What do I do?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I have not been able to access itunes store for over a week now. I keep getting error -1202. I have updated to latest version of itunes but problem still exists. Any tips?
See this one
https://discussions.apple.com/thread/3742260?start=0&tstart=0 -
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1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
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iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows, http://support.apple.com/kb/TS1538
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591
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