Can't Update to Mavericks 10.9.4 an iTunes 11.3
Hello there,
since some weeks I can' upate my iMac from 10.9.3 to 10.9.4. The same wir iTunes from 11.2 to 11.3.
I try it multiple times with the App Store and manually with combo updates from the Apple website.
I tryed it also in the save mode. But nothing helps. (I got several hints in a german community: http://www.apfeltalk.de/community/threads/kann-keine-updates-installieren.398948 /#post-4365460)
I get no error messages exept this (see picture):
(No updates installed))
(You see that I installed the Updates several times but the App Store want to install the "new" updates again)
An this (see log file):
--------------------------------------------------------- Begin --
System Version 10.9.3 (Build 13D65)
"storeagent" Version ? (?)
Jul 30 23:25:43 Mattis-iMac.local storeagent[259] <Critical>: Daemon: Start date is 2014-07-30 21:25:41 +0000
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLegacyAppSource: Legacy conversion enabled by preference
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapSpotlightSource: _queryDidFinish
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapSpotlightSource: After spotlight initial import and sync the spotlight map is: {
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapSpotlightSource: MDQuery initial load took 0.006723 seconds to load 0 apps from 0 metadata records
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLegacyAppSource: _queryDidFinish
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLegacyAppSource: After spotlight initial import and sync the spotlight map is: {
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLegacyAppSource: MDQuery initial load took 0.010242 seconds to load 0 apps from 0 metadata records
Jul 30 23:25:44 Mattis-iMac.local storeagent[259] <Critical>: DownloadQueue: Setting downloads to paused so user can resume.
Jul 30 23:25:46 Mattis-iMac.local storeagent[259] <Critical>: Bag: Loaded bag type 1 from persisted store valid until 2014-07-31 00:29:25 +0000 (11019.20 seconds)
Jul 30 23:25:46 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLaunchPadSource: Import of LaunchPad app list after change took 2.2904 seconds
Jul 30 23:25:47 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMap: Software map rebuild took 2.3812 seconds for 42 records and produced: {
Jul 30 23:28:01 Mattis-iMac.local storeagent[259] <Critical>: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Jul 30 23:28:30 Mattis-iMac.local storeagent[259] <Critical>: SoftwareMapLaunchPadSource: Error from LaunchPad XPC Connection - <OS_xpc_error: <error: 0x111fb4a50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x111fb4e98> { length = 22, contents = "Connection interrupted" }
}>
Here my System Details from ETRECheck:
EtreCheck version: 1.9.12 (48)
Report generated 7. August 2014 12:44:19 MESZ
Hardware Information:
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.93 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 120 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 3:36:27
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640,14 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Datenhirn (disk0s2) / [Startup]: 639,28 GB (106,91 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Elgato EyeTV Hybrid
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Book 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
Backup (disk1s3) /Volumes/Backup: 1 TB (7,03 GB free)
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) Support
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) Support
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) Support
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) Support
[not loaded] com.iospirit.driver.RBTSRPlugin (1.25 - SDK 10.9) Support
[loaded] com.iospirit.driver.rbiokithelper (1.25 - SDK 10.9) Support
[not loaded] com.markspace.missingsync.palmos.classicseize (1) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.iospirit.candelair.daemon.plist Support
[loaded] com.iospirit.candelair.sync.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[running] com.amazon.cloud-player.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.valvesoftware.steamclean.plist Support
[failed] com.vladalexa.MagicPrefs.plist Support
User Login Items:
EyeTV Helper
Mobile Mouse Server
smcFanControl
Colors for Hue
Spectacle
Internet Plug-ins:
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
Evernote Web Clipper: Version: 6.1.3
Ultimate Status Bar: Version: 1.3
YoutubeWide: Version: 10.0
SafariRestore: Version: 6.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Manifesto: Version: 2.1 Support
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Unity Web Player: Version: UnityPlayer version 2.5.5f1 Support
3rd Party Preference Panes:
Candelair Support
Flash Player Support
Java Support
Launchpad-Control Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Datenhirn: Disk size: 595.37 GB Disk used: 495.81 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.39 GB
Total number of backups: 71
Oldest backup: 2013-05-01 06:02:18 +0000
Last backup: 2014-08-07 10:29:51 +0000
Size of backup disk: Too small
Backup size 931.39 GB < (Disk used 495.81 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
9% WindowServer
5% Safari
3% PluginProcess
1% hidd
0% fontd
Top Processes by Memory:
279 MB mds_stores
238 MB com.apple.WebKit.WebContent
205 MB Safari
180 MB com.apple.IconServicesAgent
139 MB softwareupdated
Virtual Memory Information:
3.99 GB Free RAM
2.71 GB Active RAM
499 MB Inactive RAM
839 MB Wired RAM
1.31 GB Page-ins
0 B Page-outs
PS: I'm new to the Apple discussion board.
Disconnect all external devices except the mouse and keyboard then restaert your Mac and see if you can update your software.
If that doesn't help, reindex Spotlight. Instructions here > Spotlight: How to re-index folders or volumes
Then try again.
If that doesn't help, uninstall Remote Buddy > http://www.iospirit.com/support/faqs/remotebuddy/category/6/General/entry/188/Ho w-do-I-uninstall-Remote-Buddy/
Then restart your Mac and try updating again.
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